Customer Ratings & Reviews

It was easy to set up and worked great...for one day. On Day 2, the control panel on the printer began displaying an error code. None of the suggested HP fixes have corrected the issue. It's basically an expensive paperweight at this point. It will be going back to Best Buy after the holidays.

Love this product! We’ve bought 5 so far from Best Buy

It worked for three days, then it stopped printing with a blue screen and error message. I contacted HO the techs were extremely nice. They couldn’t find anything on this printer. Two hours later they did what they could. Suggested I return this printer and purchase another one. Which is what I’m going to do.

I am a student. We had a top loading HP printer that was less than a year cause all kinds of problems-- couldn't connect, print, etc. In frustration, two WEEKS ago we bought a brand new HP Laser jet printer. The HP rep that happenef to be in the store said the top loading printers are NOT RELIABLE. In good faith, we took his advice and bought the laser jet. We used it twice and it has STOPPED WORKING!!! My husband was on the phone for 2 HOURS with HP tech support in India!! The printer will NOT PRINT!! I have a presentation tomorrow and had to go to Staples to print my materials!! So upset. All I need is a RELIABLE printer! HP has gone downhill. My first Master's degree, I had a nice HP printer that served me well. HP no longer produces reliable printers. We are returning this one!! So, so disappointed. If I could give it "0" stars, I definitely would. BEWARE.

good copier but it is hard to use the scan

Scanner doesnt take from the feeder, and its impossible to set up scan from email. Last printer i boutght incould click scan, type in email, and off it went. This ome you need to be am IT network administrator to set up.

printer stop working after two weeks, had to call HP they will send replacement ... still waiting

Wish it could connect wirelessly to my network as it was advertised to do. Alas. Too much to ask.

Wouldn't work with less than 100 copies put through it. Nothing like earlier HP printers with flawless operation for years, nothing but a 500 dollar boat anchor.

Opened box and tried to install. Error "Printer failure - There is a problem with the printer or print system. Event Code 57.01.00." Never even got to print a page.

This item still has the same issues that made me return the previous printer. The automatic copy tray jams. Its treally frustrating

Unfortunately we had font issues with Intuit Cloud software. Unable to resolve. Scanning(using the feeder) frequently resulted crooked scans. It's going back.

It is difficult to set up the scan function. !!!!!!

Not enough instructions as to howe to use! Neede Geek squad!

Bought as a work-from-home printer when relocating. Gave me a blue screen of death within first few days of use. Can’t return as bought more than timeframe allowed with relocating. Do NOT buy

Within just a couple of weeks, touch screen went blue with error code and won’t function.

Poor customer support, poor connectivity of printer, problem still not resolved. All I get is ai answering calls. May never shop worst buy again

Contrary to ads, it doesn’t AirPrint unless you have Geek Squad next to it to adjust its setting in a mysterious way.

This review is for a HP LaserJet Pro MFP 4101fdw. It is Black-and-White only. I started out with inkjet printers and found out later on the problems with owning them. You get dried up lines and cartridges when you let them sit unused. So a laser printer is the best you can get. Setup for this printer was easy. After plugging it in, I selected the language, country/region and time on the control panel. Next it gives you 3 options to connect your printer: Wi-Fi, Ethernet or USB. Wi-Fi was easiest for me and it provided a little screen keypad to enter all my network info. My Wi-Fi name is hidden but printer was still able to be setup. After it scans for available networks it also allows you to enter one manually. Once I entered it all in, it had no problems connecting without any errors. I then downloaded the HP Smart app for my phone and PC. I logged into it with an account I already have and then told it to search for printers. Once it found my printer, I selected it and it installed everything it needs to use the printer. Can't get any easier. It will print and scan two sided. I was very impressed with the speed of this printer too. I use laser printers at work and this one is even faster. Like really fast. The two sided print jobs are just one pass through. Printed pages are crisp, clean and perfect. You can scan documents with ease in the HP Smart app. I was very impressed with the scan quality also. At first it only showed me a preview and I thought oh no this doesn't look good. But when you save the scan then you can view it in full quality. They can be saved as either PDF or jpg. Now I can finally scan everything with ease and not keep a paper copy. There is also a fax option that I love too when you need to deal with banks, lawyers and insurance companies. You can take a picture of anything with your phone or scan a picture with the printer and then fax it without the need of a landline or fax machine. You cannot receive a fax through this service. To start using this it is free for a trial and then there is a monthly charge so I do not know the cost yet. You can still use this printer as a fax machine if you do have a landline. Wi-Fi direct printing is also available for any visitors you may have coming over. All they have to do is connect to the Wi-Fi direct name of the printer. I wish that HP would offer their printers in an all black version.

I have never used it as it will not connect with my new apple imac computer