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Customer Ratings & Reviews

HP - LaserJet Pro MFP m477fdn Color All-In-One Printer - White-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 82 reviews

  • 20%
95%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 82 Reviews
  • Rating: 4 out of 5 stars

    Nice, but expensive in the long run

    Posted
    DrJohn1958
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    On line sale and rewards coupons gave me a great purchase price and the unit shipped quickly without damage. Print quality is excellent and print speed is fast. Scan and fax functions also work very well. My only complaint is a significant one, and that is the short life of the 410A toner cartridges. Within 3 months, I had to replace all the cartridges. I am not too surprised about the black toner cartridge, but I print very modestly in color and I was very disappointed that the color cartridges ran out so quickly. Hopefully, I will get more bang for the buck with the 410x cartridges, which are supposed to give you more than twice as much printing for less than twice as much cost. Just buying the 410A cartridges costs more than the price of this all in one unit. So, if you do a lot of black/white printing and even just a modest amount of color printing, you will be re-buying this unit 4X/year.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great printer great service

    Posted
    SteVeB
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I installed printer, but couldn't quite see how to make it duplex print. I called the HP service line, I got expert help and a person that spoke English as his primary language!! Not only did he fix my problem, but noticed that I didn't have the scan to e-mail set up yet and did that for me. Then he called me back a day later to make sure everything was working okay. Left me a number to call back if I needed extra service. I feel like I hit the lottery. I have never had such good service on a product. Not only the above, but the printer works great, starts fast, and is quite when printing and when it is in the waiting to print mode.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    My first color laser

    Posted
    Jimmy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I am impressed! This replaced an all-in-one machine I bought 12 years ago and it's my first color laser. It is nice having color capability, even though it's not photo quality. I also like the automatic duplex feature that will save paper when I need it. It will help a lot when printing large documents on both sides of the paper. One step above the manual duplex! It prints fast and much quieter than the older generation laser printers did.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good printer, but...

    Posted
    briang
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Does everything is says it does, however when printing a document that contains both letter and legal size pages, it pauses to "clean" in between printing the new size. I print documents that may be 200 pages where the first 9 pages are letter, the next 6 pages are legal and repeat. This makes printing a document take a ton of time. Previous HP's that we have had were seamless in this transition and wouldn't take the extra time.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent All-in-One Color Laser

    Posted
    RobertSeattle
    • Verified PurchaserVerified Purchase

    Sometimes you get lucky with finding a great replacement product! My Samsung All-in-One got broken while in their store for repair and the Geek Squad guy said they would replace it with something similar because of their new replacement program. What a pleasant surprise. And his recommendation for this HP printer was beyond my expectations. Fast, high-res color printing along with clean sharp scanning make this an excellent product . Easiest laser I've set up in years. Thank you, Best Buy!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good printer

    Posted
    Bosh
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this printer before I realized that it was not wireless, so I returned it and replaced it with the m477fdw, which I believe is the same printer, but with wireless added. Therefore my rating is based on my experience with my m477fdw, which I like very much. Regarding the "recommend to a friend" box below, I will say yes, provided the "friend" understands it is not wireless, otherwise, I would definitely order the m477fdw.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Replacement All - In - One

    Posted
    jlgomezjr
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I replaced my 15 year old Color LaserJet Printer and stand alone scanner for this All in One, and its been great so far. Everything that I have tried works great so far. Scan, Copy Print (Network & Phone), but have not used the fax. I've also used the Duplex feature, which is what I wanted most! Great to have if you print a lot of pages and want to save paper by using both sides.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good printer

    Posted
    Jenny
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The printer is good so far, I dont have any issue to connect to it or wake it up after long period of time. Quality of printing is good enough for my general usage. Scan to email is very good. Minus one star because of delivery. The front and back side of the box are tornd and opened. I almost considered return it if it is not super heavy and I dont want to drag it to my car.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great HP Printer

    Posted
    Garypl
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought the M477 to replace an older Canon color MFP. Have been using it for a few weeks now and it works great. Comes with an easy to use scan utility that allows you to scan both sides of a document in a single pass through the feeder. Copy quality is excellent. My only wish is that it would have come with a 500 sheet paper tray instead of 250 sheets.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Has Set up Issues with Win10 Pro

    Posted
    RJWP
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Works well with windows 10. Is simple to operate. The included SW could have more explanations. Finding how to guides was difficult. Installation did not go smoothly. Continued to fail loading Win10 drivers even when downloading from HP. Did a manual install and it works fine. For the price i expected more

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Met my expectations - Love the duplex printing

    Posted
    MajorLag
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have owned more costly HP color laser jet printers in the past that have left me wanting, this printer at a third the cost has exceeded all my expectations. It’s fast it’s quiet and so far trouble free. Works well on my network with a mixture of Win7 win10 IOS and Android devices with some working over Ethernet and others over wireless.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Multi-Function Printer

    Posted
    BruceB
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this machine to replace a color laser printer and an inkjet printer. I am very satisfied with this printer. It has a very short warm up time and automatically prints on both sides of the paper. Also, the document feeder scans both sides of the page at the same time. Very impressed!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very Good for Home Office

    Posted
    ALMRL
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Fast, accurate colors, great printer. Great for scanning docs and printing color presentations. Only had this printer for a couple of months, so we shall see. Upgraded from an inkjet. Only thing is that it keeps coming out of sleep mode on its own. Sort of annoying.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Better than Inket for Color Printing

    Posted
    ComputerGuy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I prefer color laser printers over inkjet because of the ink drying up and quality of the color is just as high as ink, doesn't smear and overall cost is lower for color toner. I've bought 5 of these for clients.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Everything I hoped for and More!

    Posted
    Pops
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I am thrilled with this printer! It does everything the company says it will. Does it quickly and efficiently. I especially like being able to copy instruction pages that are two sided in one very quick pass through the scanner. I send the pages through with the automatic feed and there done!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good Color Laser for home use

    Posted
    Marc
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    ADF scanning to computer and Email has different settings for 2-sided. Web menu for email can be a little better. Print quality is good. My 10 year BW Ricoh has a better ADF and scan settings. But the price is right for home

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy to set up

    Posted
    Louie99
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    After a lot of research, I determined that this unit was the best choice. I was concerned about the complexity but it turned out to be easy. I purchased the Protection Agreement since it covers in home service. I hope that I do not need to use it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent fast printer

    Posted
    bscooper547
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Setup was easy and fast with both a Mac and a PC. This has only an ethernet connection, so if wireless is important, there is a wireless version of this printer. Color is a must for documents that my wife and I print, so a monochrome printer was not an option.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice

    Posted
    Practical
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is a great product, the printer scanner and fax all work very well. It was easy to set up and easy to use. The only drawback is it is not wireless so it does have to be hooked up to your modem which is kind of a problem in my house anyway

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great printer!

    Posted
    genegirl
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We are happy with the printer. It's very fast. Its color isn't good for printing photographs, but for our work (pdfs of publications, Word documents, etc) the colors are good. Both scanning and copying work well. It's a very good value!

    I would recommend this to a friend