Customer Ratings & Reviews

Often negative reviews are complaints that the item they have broke or is defective. This negative review is not due to a defective or broken piece but how the product functions when it is running as HP made it. POOR PAPER FEEDER: Whenever I print on this printer, it never feeds paper in initially. I have the stack of paper in and completely butted up against the spool as directions show. But the feeder for some reason, just doesn't pick up the paper. I've tried different kinds of paper as well. So basically every time I print I have to go to the printer and hit the "feed paper" button a few times until it picks up the first page. I get about 5 errors on my HP printing software. TOO MANY APPLICATIONS: Speaking of, not sure why HP needs TWO printing applications in order to print. This is outside your standard printing dialogue on Mac OS X or Windows. There is an Office Jet print status window and an HP Message Center. SLOW PRINTING: Printing a PDF color document that is 2 sided and about 18 pages (9 when double sided) will take you about 15+ minutes. No joke. There's about 10 moving parts that make all sorts of noises and weird things happening inside even before it starts printing and half way thru printing and minutes after your done printing. I have no idea what's going on with this printer. SELLING YOU INK: The amount of ink they provide you with is enough to print about 20 pages. About 10 pages in you get you 10,000 messages from the HP message center encouraging you to go buy more ink (even though it is still printing fine.) Within a week you'll receive a separate message of low ink for each color ink. You can not disable these messages. Basically, this printer is a way for HP to get you to BUY INK. So it prints slow, loads your computer with unnecessary programs, doesn't feed paper all for the low low price of $100!

Very easy to install especially the wireless part; works well and prints great!!

I think it has been a great acquisition for our house making our printer needs a lot more simple than what it use to be.