Customer Ratings & Reviews

This is the only printer I will ever buy as long as it is still available. I've never had any problems with it and it prints out pictures and regular documents, as well, with precision and looks great on the paper.

I am very happy with my new printer. Easy ti set up and to use. Prints great.

This printer came highly recommended, but I'm not sure why. It has regular connectivity issues; it is incredibly slow to start up/print (I'm not sure what it is doing in the many movements with which it seems to be engaged); it doesn't have good multi-copy functions, etc.

Prints with high quality and it is a simple setup with cartridges that are just a snap to work with.

Being a Total member the price was great and the product is fantastic Easy set up, quiet and love the wireless

So far so good! We just have to wait to see how it work in the long run!

Great copier. Good price. Easy to use and excellent copies.

Purchased this printer to replace my previous HP printer. This newer HP printer is the most frustrating thing I have EVER owned. As stated in previous reviews, the printer will not stay connected to WIFI. I am constantly reseting my router, reseting the modem, unplugging and re-plugging the wires... it is extremely frustrating when I would like to simply print a Word document quickly. It is still under warranty so I have spent countless hours with the customer service reps attempting to troubleshoot and it will print for a day, then it disconnects again :_( I have switched from wireless to connecting via ethernet but it has the same issue. Customer service has sent me a replacement printer and I still have the same problems. To any tech wizards reading this, I am not accepting user error as an excuse. It should not be this difficult to print. It is a printer, that is used simply for printing children's worksheets. Nothing extravagant. The printer should be plug and play. I should not have to change my internet frequency, reset devices constantly, unplug device, reset factory settings.... it has been beyond frustrating. If you made it to the end of this rant, thank you for listening to me vent BUT heed my warning, save yourself the frustration. This printer is too expensive to have so many connectivity issues.

Great quality in printing! Easy to use to get the copies you need.

Still have problem connecting and printing from my computer

This printer is reasonably priced and works well. It was fairly easy to setup. Replacement ink is a little pricey but most printers replacement ink are pricey.

Just started using it. So for real good. Only bought anew printer because the old unit quit. They don’t seem to last 2 to 3 years.

works as advertised-easy to use touch screen, and two sided printing which is a real paper saver.

Works great. Love doublesided printing to save paper. Storage tray under makes this more compact. Free ink trial is an extra bonus. Fax scan copy ...it does everything

Works exactly as described. No problems with set up or with using it.

The device that catches the printed page is awful! Having to change paper size on the printer as well as on the computer from which you are printing is a pain.

Compared to my previous HP printer this printer takes a few seconds to actually start printing. Don't know reason for the slight delay. Other than that it prints OK......

I meeeaaannn…it’s HP! The King of Home Printers! GREAT printer - GREAT print quality! Got it on sale. I previously had the one below it, and the print quality was garbage. Was able to exchange it easy-peasy though. A big con is pretty much being forced into the subscription plan with the enticement of free ink for a few months.

It’s okay unfortunately nothing like our old HP Printer. Made extremely cheap, but expensive to buy. I would still recommend it as it’s the way things are made nowadays.

It’s our third HP printer. The second one we bought was defective. We fortunately bought an extended warranty so BBY replaced it for this one. Nonetheless I very satisfied with BBY and HP.