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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5593 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 5,593 reviews
  • Rated 2 out of 5 stars

    Worked great for two years, failed inexplicably.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software installation was a pain, but print quality was really good -- the document feeder is probably the best I've seen on a consumer printer. The ink subscription may not be a good deal for you if you don't do the math --- use the 6 month trial to figure out your average page count, and make the decision whether to subscribe at that point. It worked well for just over 2 years, but then one month after the warranty ran out it thinks it's got a paper jam despite nothing being in the printer to cause one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an emergency replacement. It has worked beautifully.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because of such good reviews, however, once I set it up it doesn’t work. First, I received a start up error saying that the printhead was missing. The Geek squad said they couldn’t help because it was a hardware problem so I returned it and bought another. Second, can you believe that HP says that you have to have an online hpsmart account, and connect it to the printer, to use the printer. Third, HP says that if you want to print to wireless devices, like phones, etc,, you have to download the HP app to your devices. My hp8600 printer that I’ve had for 11 yrs (that just died :() was a plug and play. All of our devices just picked it up and printed to it. I’m not downloading an hp app to all our wireless devices. I feel like I’m in HP prison. I’ll never buy another HP printer again as long as they have these ridiculous and unnecessary requirements (and control). Very disappointed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP 9015e

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Printer! How do I find out if it is registered with HP?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more waiting

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is just what we needed to get our lesson plans put together.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Paper tray holds plenty of copy paper.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was easy to setup and I could print and scan immediately. However, I have been having issues with the printer not staying connected to my WiFi. Followed instructions but still having issues. The printer started printed a document from the queue waking me up from my sleep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Printer!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the printer and I also love the HP printer cartridge program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, it works just as I expected it would. Great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and it works flawlessly. That's why I'm a faithful HP customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far...so good. No issues or concerns. I have printed and scanned a few items to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does its job well... It prints photos well. I haven't yet used the duplex function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has been great so far for my needs! Very well built.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multi printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for my home office needs. Everything all in one!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Print

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer it actually works and do a lot of tuings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer is THE BEST!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT for print jobs requiring 100++ pages for a single document.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Newer is indeed better!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer does everything I wanted in a printer! I had a HP 8600 printer for many years and it worked just fine. The New HP 9015 equals that printer but is much quieter and appears to be faster than the old printer I had for many years. Great Job in design aesthetics as well HP.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A New Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! It works so well. The salespeople we worked with in store were so helpful and made the purchase very easy. We had the Geek Squad set it up and put it on our two computers. He was so knowledgeable and helpful for two seniors who are not up on all this technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the perfect printer, scanner and fax machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Printer for the Value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced my HP 8610 and has been fantastic. Actually easier to work with than the previous model. Set up was simple and the all-in-one, does it all! Like the new placement of the USB port on the side so it now has less chance of interfering with operating the unit. Highly recommended!

    I would recommend this to a friend