Customer Ratings & Reviews
 for registration status and tier levels by country. hp](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/1a0fa1f7-dc47-44da-a896-212398377db8.jpg)
- Model:
- 14-fd0023dx/A9PS0UA#ABA
- |
- SKU:
- 6589598
Customer reviews
Rating 4.3 out of 5 stars with 68 reviews
(68 customer reviews)Rating by feature
- Battery Life4.7
Rating 4.7 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the OmniBook Ultra, particularly its overall performance and processor speed. Many appreciate the battery life and portability of the laptop, as well as its ample storage capacity and sleek design. However, some customers have expressed concerns about the limited number of USB ports available.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
DEFECTIVE PRODUCT
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is defective. HP, the manufacturer knows it and gave me the run around for over a week. During that week, despite being a TOTAL MEMBER (product protection program through Best Buy); I thought the exchange window was 90 days, but it turns out its actually 60 - for which, apparently I am late by 4 days, when I first reached out. The advice was: "The only person that can do anything for you is the store manager, so you need to find him and beg him, nicely." . If I take in the known to be defective product, to Geek Squad, the most they can do is send it out for service, and see if when they service a brand new laptop - if it actually can be exchanged. I am literally looking at multiple reviews saying the same thing about this computer. I guess thats is why they have so many sales on it.
No, I would not recommend this to a friendRated 2 out of 5 stars
Bluetooth fails after one month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about this laptop....except less than a month into having it - it has lost its bluetooth functionality. Like, the bluetooth in gone (not in device manager anymore - so cannot reinstall a driver). Not an update, or software - it is a hardwear issue known by HP. I will be returning this laptop sadly.
No, I would not recommend this to a friendRated 5 out of 5 stars
Happy with laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaper than the HP website by a bit and got a better deal with open box
I would recommend this to a friendRated 5 out of 5 stars
Real estate office
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is used daily for real estate transactions and property research. Very satisfied with the purchase.
I would recommend this to a friendRated 4 out of 5 stars
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really really solid laptop and great value for price.
I would recommend this to a friendRated 1 out of 5 stars
Best Buy open box fraud
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This review is for Best Buy, not the computer itself. I ordered from Best Buy online an Open Box--Excellent version of this computer, looking forward to its great features. Everything looked brand new when I opened the box, but in trying to set it up, it didn't display any options to connect to internet. Called HP support and after 2 hours of troubleshooting they concluded that the network adapter was not detectable. They recommended I return it to Best Buy. I did, but since open box, all they would do it give me a refund, not replace it (and no more open boxes of this model either at that price). So I had to pay $400 more for a new one to be picked up at a store an hour away (or wait another week for them to ship me one). They offered no discount or compensation for my trouble and hours wasted. Since Open Box-Excellent units are supposed to be checked out, and this obviously was not, they defrauded me. So be wary of open box deals at Best Buy!
I would recommend this to a friendRated 2 out of 5 stars
reviews
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t big fan. Wanted more storage so exchanged this
No, I would not recommend this to a friendRated 4 out of 5 stars
Good specs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop, just wish the screen was oled instaed of LED.
I would recommend this to a friend