Customer Ratings & Reviews

This review is about HP and their customer service. I have reached out to them about 10 times and have case numbers. They have taken remote control many times trying to fix app issues and performance issues. I have reinstalled windows about 7 times. Maybe more. They did have me return it and they installed a motherboard and battery. Got it back and still problems. Again reinstalled windows 11 25h2 per Micosoft. Still app issues. They have had it now for about 2 months off and on and now say 1 more month due to parts. It has been a frustration just communicating and getting help. In the meantime I have my money tied up in a laptop that functions very poorly intermittently. Am I wrong to get sick of all the delays and problems getting it fixed? I am a total tech person and do have the extended warranty through BB. But they recommended I return it to HP for repairs. In my mind, customer service should be the most important factor in a purchase and I can't seem to find it here. This is a premium model and I am disappointed in how this has played out. I am mentioning it here as to be aware that customer service should be number one. But wow this is frustrating to deal with.

Good laptop. Great battery and display. Touch ID sometimes doesn’t work well, but it rarely happens.

After a few weeks of use, I’m pleased with the HP OmniBook Ultra Flip. This model replaces my previous HP touchscreen flip laptop, and overall it’s been a smooth transition. One adjustment has been the keyboard layout. The keys are slightly larger, and the Home and End functions have shifted from the far-right column to the lower-right area within the arrow keys. Additionally, the power button now sits at the top right, which moves the Delete key over by one spot. These changes have led to a few “oops” moments while typing. On the positive side, the backlit keyboard has been a great feature, especially for working in low-light environments. One HUGE cosmetic issue for me is...the intelcore ultra sticker is crooked......I see this everytime I open my laptop. HP, you can do better. BRAND FAIL

The laptop is lightweight, quick, and intuitive. It fits neatly into my Longchamp tote and slides easily out for a quick tidy-up of anything that requires my attention. My final verdict is that it is very demure, mindful, and modest.

I liked the size and features of the omnibook. It seems fine so far and meets my needs. Cameron who helped me select it was very knowledgeable and able to answer all questions. It was a good experience.

I like the laptop, works smoothly and is great looking.

The person who helped me was very knowledgeable and very nice. I love my Laptop!! It is fast, keys are easy to read

I totally loved. The best gift I ever gave. I’m recommending this for anyone

Im really happy with this laptop. Its relly fast and the battery last long too

Great computer for the price, powerful, good battery

Slim profile, multitasking and usedul for travel, 2 in 1 is a positive

The laptop is nice has good features! has a lot of usage, vibrant , vivid pictures! You have to trust HP

The computer is quite portable, fast and efficient, I use it with drawing programs, the Office package and more, an excellent piece of equipment.

Amazing laptop. Quick response and lighter in weight. Easy to carry.

It is a versatile, powerful device that perfectly balances performance, portability, and innovation. Whether you're a student, professional, or casual user, this device is worth every penny. Highly recommend!

Great laptop. Long battery life and fast enough for every day uses. Track pad and touch screen work well. It can do light gaming, but you will probably need to use a lower resolution.

I recently got my hands on the HP OmniBook Ultra Flip - Copilot+ PC, and it has truly exceeded my expectations. Here are my thoughts after using it for both work and personal tasks: Display: The 14" 3K OLED touch screen is stunning. The colors are vibrant, the blacks are deep, and the resolution makes everything look crisp and immersive. Whether you’re watching videos, editing photos, or simply browsing, the display quality stands out. Performance: Powered by the Intel Core Ultra 7 processor and 16GB of memory, this laptop handles multitasking like a pro. From running demanding applications to switching between multiple browser tabs, it’s fast and lag-free. The Copilot+ integration is a game-changer, especially for productivity tasks. It’s like having an extra pair of hands for brainstorming and workflow management. Storage: The 1TB SSD is more than enough for my needs. It ensures quick boot-ups, fast file transfers, and plenty of space for storing large files without worrying about running out of room. Design & Build: The Eclipse Gray finish gives the laptop a sleek and professional look. It’s lightweight and portable, making it perfect for on-the-go use. The flip design adds versatility, letting me switch between laptop and tablet modes effortlessly. Battery Life: The battery life is impressive, lasting through a full day of work and light entertainment without needing a charge. It’s a relief not to be tethered to a power outlet. Extras: The Copilot+ features are intuitive and well-integrated, enhancing the overall experience. The laptop also stays cool and quiet, even under heavy use. Verdict: The HP OmniBook Ultra Flip is a fantastic blend of performance, style, and innovation. Whether you’re a professional needing a reliable work machine or a casual user who appreciates premium features, this laptop is worth the investment. Highly recommend it!

Perfect laptop for school, very powerful. can run just about anything you need smoothly

Excellent 2-in-1 Laptop with great battery life. Build quality is outstanding and screen is very vibrant. Only con is the price, buy it on sale or as an open box item.

Great laptop but it was the salesman that helped me the most. I normally just buy things online but I was in the store to look at what I was going to order. This salesman with little told me about a deal where I could get a credit card and save 15% off with store credit and the BestBuy+ deal where if the price dropped I would get the cash back that saved me $500 in a couple of weeks. Awesome deal!