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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 895 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 894 reviews
  • Rated 5 out of 5 stars

    Replacement Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new 17.3" HP Laptop. I replaced an earlier version of the sand computer and am very bsatisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice It has a lot of features that I'm not even gonna use. Love the 17 inch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Trying to adjust.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having difficulty with pointers getting stuck; and typing being paused at times but I do love the size of my screen. The picture is clear and the new added features on here are helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop. Love the flexibility and the space on the hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, everybody in my household wants to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a touch screen. Large display is bright and easy to read.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    More than I expected.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop, it's more than i expected. I need it for various jobs online.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Lapt

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a laptop for our church and they love it. It’s perform our needs. Thank you Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    good for work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent computer for work tasters, not for advance phot video editing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Upgraded

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems good so far. Mine was about 8 years old. This is definite an upgrade for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robert J

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop has been a great addition to my retirement. Helping me find places to go. Love it. Best Buy Geek Squad were great! They helped me understand how to navigate it. Great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with Windows 11 which is why I bought. Love the touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love the Computer I just purchased and with the help from one of the guys from Geek squad. The gentleman who assist me was very thorough explaining the difference of each computer which gave me options to choose which one would benefit me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Faulty keyboard, replaced with another HP

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a quality laptop but had a problematic zero key which required excess force to operate. Returned it to the seller Best Buy vendor for a smooth refund experience and purchased a similar HP laptop which is fine. Weird fluke.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Happy Customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for one month now. It does everything I ask of it. Graphics are great. My only irritation is the keyboard. It's too sensitive (lots of double and triple run-on letters when I type). Otherwise, I'm very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large screen and delighted with the GEK squad support in coordinating the transfer of data from my old PC

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works perfect for my uses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just needed a depedable laptop that could operate MS 365 Office. Has been excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 17-dd00013dx

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome performance Great graphics and keyboard Good value for the money

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied overall best laptop I have ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    New computer evaluation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick computer, large screen, easy to read, comfortable keyboard. lots of features.

    I would recommend this to a friend
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