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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 895 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 894 reviews
  • Rated 5 out of 5 stars

    What I wanted

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is brand new but the features on it are exactly what I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice replacement for my 10 year old laptop :-) LOL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for an upgrade to my wife’s lap top and this was a fantastic price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this laptop. Easy setup and perfect for school and work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What is a title?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic computer. Image clarity is a huge improvement from my old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recent purchases

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop! The people and The Geek Squad were amazing. We had such a great experience that my husband went in and bought his new phone from the AT&T guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    less weight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is good laptop . it is a little bit heavy and i expected more speed

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Solid performance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works well. It was just too large and heavy for me. I ultimately returned it and purchased another brand laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who helped me was very knowledgeable, polite, well spoke and he knew what he was talking about when it came to computers. Also, he the background with the Microsoft Programs.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so for very good laptop. good speed also real nice options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It worths it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really satisfied. This laptop works efficiently and it Worths the price. High capacity of 1tb to save a lot of information. I love the first 6 months protected with the Norton antivirus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Red more like him great product and service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and his knowledge was outstanding

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Does what I need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I needed to do and more. I'm mainly using it for an advanced QuickBooks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Work purpose phone only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only bought it to run 1 app off my hotspot on my other phone for work purposes. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with the Customer Service in purchasing my new computer. The team at the geek squad also was extremely accommodating and patient with me. They answered all my questions and made sure that I was OK with my new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love it. It’s perfect size color and quality is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    retired accountant

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he helped me chose the type of computer I needed and pointed out some feature that I could use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no issues, love the large keys. It is a nice laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop nice features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has great features from remembering what you have looked up days prior and touch screen. Would recommend for any user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so my old eyes would not be so strained. I enlarged the print from 100 to 150 and that helped a lot. Best laptop I ever bought. I highly recommend it.

    I would recommend this to a friend
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