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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 895 reviews

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  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 894 reviews
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very satisfied/happy with this purchase. I have recommended it to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP OmniBook X 17.3", I7 Ultra

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop size is my favorite. I am exploring the PC yet. Thank you,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new laptop. Sharpness is amzing! I do not care for the blue flower. It is hard on my eyes. I do not like the way the files look either. But this is my personal preferernce

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One best laptop of the year

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop so far, unlocking and startup runs great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Product OK, Service poor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was not good. Employees arguing with each other about what they were hired to do versus answering the customer at the counter. Very inattentive to what we asked about process, who to go to, and how long to get software loaded with updates and transfer of data. We were not complaining about speed of the service, we were concerned when the employees did not want to serve us and/or complain out loud they were not supposed to have to work the Geek squad front counter. Maybe they're over worked or there is not sufficient staff. But effect to customer is very poor. We came to Best Buy to also get the support service. If not or poor support service we could just as easily buy on line.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    H P is the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to update my old laptop with Windows situation. Always used HP and never had reason to change. Great equipment and always improving. Why change.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Making Microsoft happy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for what we do at a decent price. Memory and storage what we needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bob

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over charged hard to get money back. Need to talk to customer care. Can not talk to the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop, decent price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop, decent price. Service was a little slow on the transfer requested from old to new. Shipping was on time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keypad major plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer as I do like a keyboard with a keypad on right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer and service…. I would recommend Best Buy for these type products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP delivers for home office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yjis laptop is well matched to Administrative tasks required to work at home and on the road for non-profit organixations. The HP has good capabilities and capacities that meet all our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - OmniBook X - Copilot+ PC - 17.3" Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look forward to logging into my beautiful laptop every day. Love the numeric keypad on the right.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hard to rate so early

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this time it's hard to give a good review after only having this for a couple of weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent features and price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features included on this laptop. This laptop was added to our growing team of other HP laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice!!! Very easy to set up! I use this for personal and business use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New HP laptop replacement purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comparable to my previous HP laptop although this one is slow in downloading my regular sites like the NY Times and the Washington Post. I'm not a fan of 365 or one drive but am getting used to these components. I appreciate the 17+" screen for ease of reading and watching Prime Video programs. Would recommend this model with slight reservations about speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 10 year old laptop from Best Buy passed away.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is excellent and the warranty plus the geek squat service and lifetime membership. Considering my old laptop was 10 years old this is fast and has a lot of stuff to learn

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop Omnibook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good quality laptop at a good price. I only wish they had them in stock as i had to wait for it to ship.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    New Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my new laptop and Geek Squad setting most of it up for me.

    I would recommend this to a friend
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