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Customer Ratings & Reviews

$859.00
Save $520.99
Comp. Value: $1,379.99

Customer reviews

Rating 4.8 out of 5 stars with 838 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-838 of 838 reviews
  • Rated 2 out of 5 stars

    Unhappy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to bring the computer back to Geek squad twice for additional updates that weren't done correctly the first time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont send any more emails

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your store sucks bought a 2500 lap top they said any questions call I called for 3 weeks and no one called back do not send me any more emails

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model was too complicated for me and didn’t allow me to install my work software. I returned the computer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Had to return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return. A key did not work when I received it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP OMni Book - I love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well built frame, large is awesome with great resolution. The back-lit screen is very helpful. Keyboard touch is light and crisp. Great speed with all of our tech softwares. Iove it so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    never arrived

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why they give discounts, if they are not going to send the product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Keyboard not working

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After successfully setting up the laptop the keys stopped working. I returned the product Unfortunate… because this laptop had the features I wanted.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great speed for work!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer for the money. Easy set up - and works quickly. Very quiet. I like the backlight on the keyboard, the full size number keypad is essential for me as well. Touch screen is an added bonus, I forget to use it sometimes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thoroughly satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son for Christmas. He is really happy with it as it does everything he was wanting it to do. He is 18, and on again, off again gamer, and a student. I would definitely recommend this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! Fast, nice screen, good price. Easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love it. They got everything moved over from the old laptops and this one is doing great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP OmniBook X Laptop AI

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this purchase. I like the 17.3 inch screen. I like the look and feel of the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP OmniBook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice display fast and easy set screen quality is fantastic! And Damian was awesome help while trying to find the PC!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dee's laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop. It's the best purchase I've made in a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop touchscreen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually really do like this a lot. It’s a lot more easier to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and excellent customer service at the store

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very expensive not impressed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a bad port , having to use second port for printer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not recived my laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchashed on 06/21/2025. supposed be delivered on 06/22/2025 BUT not got my item ( expensive) . now they sending me emails should get it till next month 6th of July. chat system totally nightmare,, dont care fix your issue.. only sorry sorry bla bla blaa…at the end .. guys if u want really buy somethink just go to store and get it.. their delivery system horrible!!!

    No, I would not recommend this to a friend