Customer Ratings & Reviews
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- Model:
- 17-dd0033dx
- |
- SKU:
- 6614110
Customer reviews
Rating 4.6 out of 5 stars with 112 reviews
(112 customer reviews)Rating by feature
- Battery Life4.7
Rating 4.7 out of 5 stars
- Speed4.9
Rating 4.9 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the OmniBook X's overall performance and especially its excellent screen quality, with many praising the large, high-resolution touchscreen's ease of use. The laptop's lightweight and portable design also receives positive feedback. However, some users express concerns regarding the battery life, reporting shorter run times than expected.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great affordable computer for an everyday computer.
I would recommend this to a friendRated 5 out of 5 stars
Nice laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop! It was easy to setup and I really like the AI
I would recommend this to a friendRated 5 out of 5 stars
laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works well good value for the money. Arrived promptly.
I would recommend this to a friendRated 2 out of 5 stars
new in store customer service model needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review."Fair" does not really accurately describe my general disappointment in Best Buy's in store customer service. I can't tell you yet what we think of the new 1000$ computer with the 400$ Geek Squad extend warranty ? that's 1000$ on sale normally priced 1400 $. In-store customer service has been completely un helpful; so far. I'm still hopeful that I did the right thing: purchasing a new laptop from "Best Buy" ? time will tell ?
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst customer service ever.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this laptop on August 26 with a promised date of delivery of August 28. The item never shipped. Contacted BB (which was no small feat). They did not have one to ship to me so my only option is to obtain a refund. I was told I would hear back from someone from BB in the next 48 to 72 hours regarding my refund. I don’t understand how hard a refund is. I did not receive a product I paid for, just credit my card back. To date, I still have not heard about my refund. Worst customer service ever.
No, I would not recommend this to a friendRated 3 out of 5 stars
HP OmniBoox X-Copilot+ PC 17.3
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not crazy about the keyboard and I've had trouble getting my apps to work.
I would recommend this to a friendRated 2 out of 5 stars
Not recommended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Body is not good, no back light in keyboard, mouse pad is poor and keyboard is bad
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad machine.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After spending over 40 hours online with tech support from Best Buy, T-Mobile, and HP, the machine was determined to be defective and returned to the store. The one star is too high.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't buy this and don't buy from Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible the keyboard does not communicate with the processor.
No, I would not recommend this to a friend- Pros mentioned:Overall performance, Speed
Rated 5 out of 5 stars
OWNER
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.VERY SATISFIED. WORK GREAT. SPEED AS EXPECTED. WOULD BUY AGAIN.
I would recommend this to a friend Rated 5 out of 5 stars
Geek squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service from geek squad. Beautiful store.
I would recommend this to a friend- Cons mentioned:Battery life
Rated 1 out of 5 stars
Specs are not accurate
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I already hate it after using it for 2 hours. First thing, Frequency is just 2.2 GHz, not 4.8 as written in the specs. But the biggest disappointment for me is the battery life. After using it for 2 hrs, it used up 20% of the battery already. In short, the battery life will just be 10hrs, not 25.5hrs. The main reason why I bought it is because of the "very long" battery life. I am so disappointed that I want to return it asap.
No, I would not recommend this to a friend