Customer Ratings & Reviews

Don’t know why I waited so long to buy it, the WiFi is super fast

Working with sales and geek squad employees was fantastic, All questions answered and I was able to pick up the order with all programs placed on the computer without problem. Brought home and just plugged in, as I requested. Extremely satisfied and will continue to do business with Best Buy.

Great! Smaller than old tower and easy to start up

Good product. I'm quite satisfied. Everything is working quite well now.

My daughter said that it was easy to install. It loads quickly. I don't have a problem.

Set up instructions easy to follow and prompt for computer start up do not require IT degree! The speed and ease of use of this unit is exactly what I need!

working great, glad I bought it, bought it on sale too

Has everything we needed, it was a good price in comparison to others that we looked at.

This Computer is fast and works perfectly for what we need it for.

It is a learning curve going from Win 10 to Win 11. Best Buy chat line was extremely supportive and knowledgeable. Still working through a lot of new procedures. Wish HP setup booklet was more informative.

Purchasing this computer and having GEEK transfer old to new has been one of the worst experiences of my life. The computer may be fine. I can't tell because I have yet to be able to use it. Geek screwed it up so badly, if I keep it it will cost me several hundred $$ to get it to work. Keyboard and mouse don't work. Trying to get a PERSON to help online is fruitless. I end up in a circle. Get password, text or email to verify, neither works, nor does google account. No way to call anyone to help. I want to return this, go elsewhere and pay the price to get transfer done so I can use it.

So far so good. I just started using the computer. I hope it lasts me for a long time!

It is great! Love it. Friendly staff very helpful!

Easy set up. Great value. Very fast machine for the price.

Great item for upgrading to a system that will except windows 11.

I love my new computer. I am still learning how to use it.

Great buy and great support. The whole process was great and very good. Staff was very informative throughout the entire process.

A little slower than I would like and some of my older apps and programs do not work. Other than that, it is a fine home desktop computer.

Great purchase! It’s compact, very sleek and super fast.

The desktop was easy to set up and set all the Wi-Fi connections. I am not proficient in the tech world, but was very satisfied with the speed of response while performing the tasks i work at.