Customer Ratings & Reviews

It worked for a couple weeks and then started freezing with a black screen, even after resetting the PC. Can't even set it back up now because it goes black and freezes during the setup process. This seems to be a common problem with this model, apparently. I'm very disappointed with HP.

For the price of this computer you would hope that it could at least run Minecraft with some average shaders. However, this device disappointed me at every turn. I have heard jet planes that had a more quite take-off than this computer. We had this device in our home for less than 3 days before we decided to trade it in and spend a few more bucks to get something way better.

There is an issue with either the video card or the Motherboard but having lots of issues with the screen just going black for a while then comes back.Now I have to shut down one of my employees to take it in to get checked. Loss of production by an employee just because poor quality of a brand new computer.

Bought 2 of these for my business. one of them had a bad wifi adapter. Tried updating drivers and everything but it still didnt work. Ended up returning that one. The other one works fine but i get the blue screen of death every 2-3 days. Would not recommend really.

Had to exchange the cpt because of operating problem. The monitor had to be exchanged because it arrived damaged. Your store would not exchange saying it was beyond warranty time. There was NO Monitor to use with the computer so did not discover its issues until the new monitor was exchanged. The store charged me $50 to buy extended warranty OR No Exchange would be allowed. Basically you robbed me of $ 50 . This will be my last purchase from a dishonest firm.

Bad experience and returned due to AMD driver issues. Might have been easily corrected but I did not want to continue so it was quick and easy to upgrade to a different computer.

This does not appear to be a good quality PC. It stopped working within the first 60 days. It appears that the video processor failed. Black screen.

I had to wipe off all the files to a computer that is less than 60 days old

After a couple of months, this POC computer keeps shutting down every few minutes. Fortunately, I purchased the Geek Squad protection. After I took it in for repair, the guy told me it would be sent out for two to four weeks. After only eight weeks, I would expect them to exchange it, But they won't. Buy at your own risk.

We have been struggling with getting this computer to work properly. I think we have fixed some ussues and narrowed down others. After a restart, the monitors do not turn on as if theres an issue with the onboard graphics card especially the display port connection.

great computer but stumped by the 7 pin motherboard PSU connect not allowing you to upgrade the GPU which it gives you a slot for. They dont even sell you a HP version that will substitute the standard PSU. Terrible Idea. Got a refund.

Bought 2 of these and had geek squad set up. keyboards would not connect without restarting computer. went back to store they did not know why and made me buy 2 wired keyboards. talked to store mgr as well thought maybe plugged in wrong that did not help either

I purchased 3 of these, Everytime there was a micro soft update some kind of issue popped up. Resolution plan to return all 3 computers next week.

I would NOT buy this again, it turns off every 10 minutes or so, I have to wait an additional 5-7 minutes for it to reset. Very annoying and time consuming for simple tasks.

I hate it! I much preferred my old windows 10. This one has a mind of its own. It does what I don't want it to do and oftentimes does what I don't want it to do. These elitists think they are so wise but it is all about the $$; it isn't about serving the public. I'm old school and don't like it!

I returned it the same day I purchased because the Geek Squad advised I couldn't drop it off to have my data transferred from my pc to the new one. I was advised to either wait until 8:30pm, or come back at that time. I wasn't going to wait 6 hours.

Bestbuy is totally unacceptable. We waited 12 day's for installation and scheduled to be home for a 12 hour wi ndow . And geekaquad calls to say it will be 10 more days.

Computer came in flawless condition and unboxing was simple. Inside the box we have our computer along with a mouse and keyboard but you will need to purchase a monitor or have one already. We had an all in one computer that this is replacing and while not that old the thing had become sluggish and outdated so I was super stocked to get something new and fast. I don’t want to use my computer at home that often because like some of us I’m on one during the day and messing around with my laptop at work or doing whatever I get tired and don’t spend much time on it at home but when I do I need fast and reliable performance. This computer does not disappoint at all it is fast and works flawlessly. I knew I needed a new PC but I wasn’t expecting a manufacturer to make one that looks sleek like this omnidesk. It is really cool looking and fits in my home office decor wonderfully. The only real thing that frustrated me a bit was setting it up waiting for all the updates. It took a while and I was honestly worried that the performance would be sluggish. Thankfully the PC is lightning fast and is able to handle whatever I throw at it. Highly recommend

The desktop might have been good but I purchased a open box online and it came locked Best buy geek squad wanted to charge me $100 more to unlock it so I returned it even though it came locked from them

In repair shop now. Waiting to see if it can be fixed. Pixelated picture.