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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 13 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-13 of 13 reviews
  • Pros mentioned:
    Condition, Value

    Rated 4 out of 5 stars

    Excellent value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive only had it for a short time but working as expected and excellent value for a refurbished laptop- like new physical condition.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the quality of the laptop. I did not purchase the set up package, but it was very easy to set up. Works wonderfully so far for our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit for office use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC has all the necessary requirements for use in a light office situation, which matches the need for the purchase. Startup was easy and simple. Unit was being used in a very short time and has been well received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    looks like new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refurbished laptop looks like new. No scratches at all. I had no problems setting it up. I have been using it for about a month now and have had no issues with it.

    I would recommend this to a friend
  • Cons mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good product. High ram capacity and durable. Didn't know it wasn't touch screen. Would have liked it to be a touch screen. Though good for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Great deal

    Rated 5 out of 5 stars

    Exactly as advertised!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal, quick delivery, exactly as advertised refurb laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Super fast

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast refurbished laptop. I recommend this laptop highly.

    I would recommend this to a friend
  • Pros mentioned:
    Value

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the features I need at a great price! HP never lets me down!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this HP computer. Very fast and easy to navigate.

    I would recommend this to a friend
  • Cons mentioned:
    No hard drive

    Rated 1 out of 5 stars

    Bad product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came without a hard drive . Very disappointing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hadn’t even had this laptop for a month and it quit working on me. I’m all about HP and trust Best Buy but dang.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Great laptop for reasonable price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter bought it she loves it she uses it with her drawing tablet and plays games on line

    I would recommend this to a friend
  • Cons mentioned:
    Sound

    Rated 4 out of 5 stars

    Pretty Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great, except for my physical sound buttons on the laptop.

    I would recommend this to a friend
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