Customers appreciate the Refurbished ProBook 14" Laptop for its overall performance and value for money. However, some customers have expressed disappointment with the lack of a front-facing camera.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-10 of 10 reviews
Cons mentioned:
Touchscreen
Rated 4 out of 5 stars
Great buy open box! $300
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was a Fathers Day gift for my husband who is really enjoying it! Not touchscreen but we love HP!
I would recommend this to a friend
Cons mentioned:
Battery, Camera
Rated 4 out of 5 stars
Good laptop but no webcam.
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased the HP 640 G1 for about 330$ refurbished. The laptop itself was in great condition but the battery it came with was not holding a charge. Luckily I was able to pick up a replacement battery (also from best buy) and it works great now! The only real negative is that there is no webcam on the laptop itself and you would have to purchase one separately.
I would recommend this to a friend
Pros mentioned:
Like-for-like replacement
Cons mentioned:
Touchscreen
Rated 4 out of 5 stars
Good for the basics
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
We got this to replace an Elitebook that had died on us. So it was a like-for-like replacement which worked just fine. We exchanged it soon after purchase because this model does not have the backlit keyboard which was a dealbreaker for us. Otherwise, it worked for what we needed just fine.
I would recommend this to a friend
Pros mentioned:
Geek squad reformat, Great price
Rated 5 out of 5 stars
Great price
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought is for my stepdaughter..It was great price great specs ..love that Geek Squad reformatted it ..so it didn’t have all that extra programs ..overall great laptop
I would recommend this to a friend
Cons mentioned:
Specs mismatch
Rated 2 out of 5 stars
Computer not up to what I wanted
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am a computer systems admin student who bought two laptops and it did not meet all the specs that I had selected for my order.
No, I would not recommend this to a friend
Pros mentioned:
Refund issued
Rated 1 out of 5 stars
What Happened?????
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I received the computer. The mouse pad worked only in a specific area; the computer creaked when I opened it; the screen displayed bars 1/4" x 4" in an array of colors, such as black, grey, white; sandpaper red, black, beige; and the screen slid from left to right. Luckily, Best Buy did give me a refund.
No, I would not recommend this to a friend
Cons mentioned:
Camera
Rated 1 out of 5 stars
No camera on this laptop!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Despite the description stating there is a front facing camera - there is NO camera on this laptop!
No, I would not recommend this to a friend
Cons mentioned:
Refurbished
Rated 2 out of 5 stars
No liked
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Don’t like refurbished items not come in good condition
No, I would not recommend this to a friend
Cons mentioned:
Camera
Rated 1 out of 5 stars
No Camera- wrongly advertised
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It clearly says in the overview that this laptop has a camera installed, when I go it, big surprised, no camera!!!
No, I would not recommend this to a friend
Cons mentioned:
Camera
Rated 5 out of 5 stars
Laptop for school
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Laptop works great for school. It came with the internet virus protect, only downside was that it doesn't have a front camera, but I may have misunderstood in description about it.