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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 321 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the Spectre x360's fast performance, light weight, long battery life, and affordable price. They also appreciate its portability, design, storage, and touch screen. However, some customers have concerns about the pen's functionality, the laptop's expensive cost, fan noise, and overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 321 reviews
  • Pros mentioned:
    Fast, Light weight

    Rated 5 out of 5 stars

    Fast as they get

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small light weight and crazy fast. Easy to setup. No issues.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Nice computer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second spectre in 5 years. It is an amazing little machine. The first one fell from a height of 6 feet and it put a big dent in the Chasis, but the computer was fine for three more years. This one is also very nice, though the fan noise can get annoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a gift for my father and he loves it. I found it on sale and was a little concerned about it being “blue”, but it is very dark and sleek looking. The processor and memory is more than a lot of laptops in this size category. Works great as a laptop or you can flip the screen and work it as a tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Easy to use, efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than my Lenovo Keys don't stick, less heavy, sleek

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Lap Top that pulled me away from Apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: 1. Thin, compact, lightweight, and great aesthetic design 2. Long Battery Life 3. The smart pen is great 4. Like a crossover vehicle, it combines aspects of both a laptop and tablet. 5. Power cord design is great, as the cord is wrapped in some kind of material that holds its position and wraps in a compact (tangle free) way. Cons: 1. Screen brightness and sharpness is a 7 of 10 rating (10 being best). 2. Mouse cursor issues, I sometimes plug a mouse in the USB for specific applications. This sometimes causes the screen cursor to disappear when I switch between using the mouse and the touch pad, but comes back once you move the mouse or finger on the touch pad, seems to wake it up, slight lag. Nothing that would make me return this great laptop. Who should buy this computer: 1. Great for people on the go 2. Wish I had this when I was in school - Great for students

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Great Student laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter for College. It was on the higher end but since it is quality, good for her next few years. Very light, powerful. And got the student deal so was a bit less expensive. She loves the features and versatility. And HP is a vendor at her school is even better for warranty work if ever needed.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Light weight

    Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great laptop, light wight, fast, great display!!

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 4 out of 5 stars

    First one overheated, keys falling off

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement machine works. First one was a disaster. On 3rd day, overheated to shutdown, and loose keys. Best Buy made exchange easy, so kudos to team in Colma. Tried to buy in San Francisco and couldn’t get anyone to help. BB SF used to be good, not sure what changed. Easy to get to Colma, and they have helpful staff. Bye bye Best Buy SF.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Definitely fast at processing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty good for working on multiple applications at once. The processing speed is commendable. It has a pretty decent battery life as well. There are some minor issues which occur now and then with the touch screen going crazy, but that resolves itself quickly enough, and apart from that, it's a distinguished laptop to work on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast M.2 Drive!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid about $1,50], but this has a 500GB in a M.2 drive, which means it turns on in less than 20 seconds and I dont have to worry about storage for a long time! M.2 is the new tech people, stop buying slow hard drives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for a small size laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the a small size laptop. Was comparing this to asus and dell products with same specs but this is better because of the accessories included like the stylus pen. CONS: hotness in the backside after running for several hours but i think it is just normal.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Easy to set up! Easy to use!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a laptop that was easy to use and wasn't set up for gaming. This is the baby! Super fast with 16 GB of memory and ultra safe with a Solid State Drive - no unneeded moving parts! Works like a dream. The Obsidian Blue color snazzes it up a bit, too.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great Lappers!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop and use it for all work and personal functions. Very fast with the SSD and love the fact that I can use in several different configurations based on what I am doing during the course of the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazingly fast and portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far from the months I've had it, the laptop has been solid. The battery last most of the day with it on performance mode and probably could last an entire day with battery saver mode. The bezels are a small annoyance but the next generation of the specter will fix that problem apparently, so if you want an OLED and better laptop with better processor for 200 more I suggest waiting. Overall this is still a solid computer. Photo editors I recommend buying a calibrator to set a better white balance, besides that it can do everything you want and more. Only negative is the fans will go full throttle when I'm just doing something basic like word but it doesnt bother me too much.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    I bought it..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it after I gave the ash silver to my niece and she was very happy how fast it was. So far, I am also very happy. HP was my very first computer back in 1998 so it kinda brings back memories. HP computers are just reliable, plain and simple.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Best laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed on the laptop is awesome! Ita very lightweight and fits in my bag perfect. I love the ability to fold it over and use it as a tablet while being able to write on it as if it was a pen and paper. Worth the price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good all around LT with power & storage

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my college bound daughter. It not only has the multi position capabilities but has a good screen real estate, lightweight, powerful and great storage for the money. It’s been used non stop since purchased. Only thing is it can run hot at times.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best laptop upgrade for college

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter had a more basic model of the HP 360 Pavilion for high school so we upgraded her to this laptop. Excellent battery life, RAM memory and operating system is super fast and the SSD is the only way to go!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Nice laptop that was easy to learn to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learning to use a touch screen laptop was my goal with this purchase. Using its built-in mouse, which is ultra sensitive, is taking a bit of time, as it often repositions the cursor when I am typing. The laptop seems to be excellent quality.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    So far so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pen works really well writing, the touch screen seems to be a bit finicky here and there not sure why. But otherwise computer has plenty of speed for what I'm doing and has worked well in laptop and tablet mode with the provided pen.

    I would recommend this to a friend
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