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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 46 reviews

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91%
would recommend
to a friend

Customers are saying

Customers regard the Spectre x360 as a versatile laptop that can handle all their needs. They particularly appreciate the touchscreen feature, calling it a "huge plus." The lightweight design is also a hit, with one customer describing it as "weightless." However, some customers have expressed concerns about the battery life, noting that it falls short of the advertised 14 hours.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 46 reviews
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    A pleasure to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to learn the touch screen navigation, and the extra USB ports make it convenient to connect external drives and to my existing laser all-in-one. Overall, this is a quality item and a pleasure to use.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great high tech PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Laptop was a great buy and perfomance is better than expected. The metal housing and workmanship is equivalent to Apple products. Battery life is not 14 hrs as projected,but good overall.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 3 out of 5 stars

    Great appearance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touchscreen is easy and webcam has great picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Versatile

    Rated 5 out of 5 stars

    It's amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop so much! It does everything that I need!

    I would recommend this to a friend
  • Pros mentioned:
    Versatile

    Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size and weight, easy to take along anywhere great battery lasts for hours!

    I would recommend this to a friend
  • Cons mentioned:
    Power issue, Warranty

    Rated 1 out of 5 stars

    Hardware defect 100 days after warranty expired

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my husband and has used it probably four times in one year. It no longer powers on -- researched the issue on the Internet and it seems to be a familiar problem with others as well. I contacted HP Tech Support and was advised that I was 100 plus days out of warranty and that a service charge of $280.00 was required to ship and repair the hardware malfunction. I paid $850 for it at Best Buy so I might as well take that $300 and put it towards purchasing a Mac laptop instead for my husband as the one I have now is 6.5 years of age and never once had any problems.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is awesome it's fast and very energy efficient.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good Display & Keyboard BAD trackpad & networking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely display and keyboard, trackpad way too large

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice touch screen laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my daughter for her use in college. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't need a lot. This is perfect for internet, music, and shows. Super quiet, and Light!! I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best HP product I've purchased.. Terrific value and offers lots of flexibility .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Meets my expectations. Great replacement for other computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price. Laptop is performing great. Thans to my BBY tech expert.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good, it has nice materials. I recommend it to every one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 2 in 1 laptop!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 2 in 1 laptop!! Thanks for a great price and transaction!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love the computers....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've ordered all my computers from Best Buy and the prices are great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the computer because its small and real thin.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Speed, Touchscreen

    Rated 5 out of 5 stars

    Great Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned for about 3 months - Excellent Build - Great Keyboard - Fast - Great for students - Touchscreen is a huge plus - Trackpad is large, sometimes unresponsive, but not an issue at all Overall a great laptop with excellent build quality, windows 10 runs great on it as well

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    good but frustrating to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter does her research and school papers on this laptop and most of the time, she is happy with it. However, she has had issues with it connecting to the internet and I had to fiddle with the settings quite a bit before getting it to work better. Apart from minor issues, it is a good computer and very light weight so she can easily take it to school for use.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen, Versatile

    Rated 5 out of 5 stars

    Laptop for on the go

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop ever. Love that it's touch screen and that it's small and easy to carry.

    I would recommend this to a friend
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