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Customer Ratings & Reviews

Your price for this item is $1,299.99
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Customer reviews

Rating 4.5 out of 5 stars with 30 reviews

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90%
would recommend
to a friend

Customers are saying

Customers enjoy the Spectre x360 2-in-1 laptop for its long battery life, fast performance, and sleek design. However, some customers have experienced issues with the screen display, such as driver crashes and the need to reboot.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-30 of 30 reviews
  • Rated 5 out of 5 stars

    Most powerful & Stylish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended for business. Very stylish and powerful however somewhat heavier than I thought. I would highly recommend...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal with 1T SSD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this primarily because I have had very good experience with HP laptops in the past and I wanted a big SSD hard drive. There was a minimum of crapware and setup was easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy to use as laptop or tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product and enjoy the versatility of the unit. Having some issues with windows 10 update continually uninstalls the audio driver despite fixes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad I got it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the style, good battery life, not as advertised, power switch in awkward position, but otherwise great laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop and tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too bulky, professional and sleek looking! Great for school and work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter and she is loving it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate windows 10 PCs are still very vulnerable to viruses off the Internet returned computer to store. I'll stay up MacUser

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Very Happy With This Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using my new laptop every day about 1 month. I am a power user. When I received the computer in home delivery (2 days after I ordered it), I was very happy with the shipping package, it was well protected and the HP computer box inside was in perfect condition, as was the computer. The combination of high speed flash hard drive, touch screen, tablet functionality, and keyboard has been excellent. The computer outer case and layout is very attractive and well done. this is the first computer I have had where I don't use a mouse. The touch screen and touch pad work so well and naturally that I feel a mouse would be redundant. I have been using HP laptops since they starting making them, so I have a good basis for recommending this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    You get what you pay for

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a premium laptop, but it comes at a premium price. Fast processor and light weight. I do not use the tablet function so cannot comment.

    I would recommend this to a friend
  • Cons mentioned:
    Screen display

    Rated 1 out of 5 stars

    Black Screen in first 24hrs since purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer and less than 24 hours after purchase it has a black screen. The power button and F5 button are both lighted but no screen. Imagine my embarrassment at my customers location for a meeting and I no longer have a computer for the presentation. Then HP's website help doesn't recognize the product code on the machine and the only way to contact them is through my personal social media (facebook & twitter) that I don't feel I should be "forced" to use to try and find out what the issue is with a less than day old computer.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      Thanks for sharing your experience; although it has left you less than satisfied understandably so, we appreciate your feedback. I would suggest you contact us; HP products generally have a 1 year warranty, and I am sure we can help. Please reach out to hp.com/contacthp to contact us directly so that we can assist you better.

      Take care,

      Shantel
      - I work on behalf of HP. HP

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