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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 77 reviews

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90%
would recommend
to a friend

Customers are saying

Customers regard the Stream 14" Laptop as a reliable, user-friendly device that is both affordable and lightweight. While many appreciate its long battery life, some express disappointment with its limited storage capacity and the use of flash memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-77 of 77 reviews
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good would definitely recommend It's a good-looking laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was perfect for first family computer very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice computer. It is so light to carry. Nice for students.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I am still getting used to the computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit appears to be useful enough for my purposes and once I get used to what all the icons, symbols and linked info does Then I will open the computer and test ou how your WiFi instant printer works. Very much ops school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great quality computer. It’s perfect for a college student!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just the right size that I needed at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for homework

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my kids to use for homework. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up .Enjoy the compact size and weight ,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is for my son. He loves it and it works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is very well equipped for college students

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Can't download any programs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to load a program I have to use for work once in a while at home and the computer will not allow me to download any programs that are not approved apps. I am now waiting for Microsoft to call me back to try and fix, however after 3 hours on the phone last night with them I am not sure if they will be able to fix it. They could not even remote into the computer because their own program was not an approved app.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    going through microsoft was a mistake

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i don’t like that it goes through microsoft, stop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop lasted eight months, and then would no longer turn on. This is apparently a common problem. The laptop is junk!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap materials and the RAM was very low

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop thinking that it would serve my needs but as soon as I had all of my emails updated it took over 90% of the space.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great college laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop for some online classes I’m taking that requires Firefox and so after some research I ended up buying this one. I previously bought a Chromebook 17 days ago but unfortunately I did not know that you couldn’t download Firefox on it so I had to buy another laptop which was this HP Stream. I love it so far. It fires up quickly and does everything I need it to do. It connected to my wireless printer in less than 5 seconds, comes with a year of Microsoft Office, allows me to do all my online courses without a hitch. There’s expandable memory if you so choose to buy an SD card for more space. It’s lightweight, portable, looks good. I’m definitely very happy with my purchase. Just wish Best Buy would at least let me return the Acer Chromebook I purchased even for store credit!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Windows 10S not Windows 10

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No where in the product description does it mention that this laptop comes with Windows 10S installed. In fact, in the product description it clearly says Windows 10. Among other severe limitations, Windows 10S restricts ALL purchases and App downloads to the Microsoft store. That means no Chrome, no Google, or any other non-Microsoft product. Pretty BIG secret to keep from buyers BB. Had I known about 10S I would never have bought it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Total Disappointment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very loyal to HP products for the last 12 years. But this last purchase was a real disappointment. I bought the HP - 15.6" Laptop - Intel Core i5 - 8GB Memory - 2TB Hard Drive - Textured linear gradient grooves in black, and ever since the beginning it had problems. It would freeze up and take up to 30 - 45 min. to work. SO DISAPPOINTING! I called HP customer service and learned that warranty for software only lasts the first 6 months, not the whole first year. I didn't call on time, and had to pay HP $70 dollars for an agent to help me get it to work. It works better now, but it's definitely NOT A RELIABLE machine. I'm NEVER buying another HP product again.

    No, I would not recommend this to a friend
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