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Customer Ratings & Reviews

Your price for this item is $749.99
The comparable value price is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 670 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 670 reviews
  • Rated 5 out of 5 stars

    College computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using for a couple weeks. Able to access all the programs I need for college, connects quickly. Great graphics. Haven't used it for gaming yet, but don't anticpate any issues. Appreciate the separate numeric pad. Happy with my purchase, I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a laptop good for gaming and also work related and this is definitely a great machine for not to bad of a price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I liked it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim design fits anywhere. Wi-Fi is strong and stable. No issues after weeks of use. Rating: 4.5/5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Engineering computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought two of these for our homeschooled teenagers who take dual enrollment engineering classes. So far they work well for SolidWorks and MAT lab.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I've had no problems with this computer, it works very well for every day tasks and/or responsibilities. I use it for school mostly and for entertainment sometimes. After a class of two hours, and studying for thirty minutes they average battery percentage used would be less than 20%. I'd say this was a worthy purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Runs Battlefield 6!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my nephew who loves to play Battlefield 6. He was a bit weary that it could run that game but he said it runs it with no problem! He loves this laptop and has mentioned several times how nice the display is. He did buy a 2gb external HD for extra storage. This was a great purchase for $550.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the greatest computer ever but we couldnt get oır refund of 250 dollars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent laptop, needs a cooler

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nota bad laptop. Graphics are a bit lacking for newer games. Memory is OK. Fast enough. Just a little disappointed that the graphics card it was advertising really didn't mention it's hobbled abit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues thus far. Had stopped buying HP products for several years based on a previous bad experience. Reluctantly purchased this laptop for specific game playing purpose. Pleased that I have had no issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A perfect option for students.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a fan of the brand and this product kept with what was expected. It out performed the baseline I had in mind. Is a great computer for school, and gives us the opportunity of having fun in our spare time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Easy Process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. I ordered and picked from from the pickup locker. The laptop works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing 10/10 would recommend game for at least a couple hkurs a day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value Gaming Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this laptop, really good value has every port i could have wanted (ethernet, type C, 2 usb, and hdmi) really easy to upgrade as well and so far not much noise when running games. Has 2 DDR5 ram slots and one ssd slot.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Got really hot, then crashed (fatal error)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I was upgrading, significantly, from a laptop without a dedicated GPU to one with a dedicated GPU, and the price was an unexpected bonus. 16GB of RAM will play my games, and only freeze occasionally, without a dedicated GPU, so I expected this laptop to do the same, or better, with a GPU. I was wrong. Not only did it get really hot (too hot), but it crashed one game with a fatal error. Since it's an indy city building game, and this laptop has specs which are well over the minimum required to play, this was not optimal. Findings: 1) Plastic undercarriage, as built, is not great and needs much better cooling. 2) The laptop needs more than the 16GB of RAM that it comes with, in my opinion, as I have played the two games I own on other laptops, only freezing or crashing without enough RAM. Conclusion: It could be that the laptop I received was a lemon but, based on my experience, I would expect to have had to upgrade RAM and purchase a high quality laptop cooling pad, had I opted to keep it. I decided to put the additional outlay toward a laptop without the drawbacks of this one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    a good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop handles my graphics work and also other ram demanding work well without overheating for the short time i have had it. i purchased it on sale so it was an awesome buy for the specs. Definitely satisfied with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great deal and value for the price. I needed to replace a laptop that was stolen and Best Buy just happen to have this on sale and it ended up being exactly what I needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good purchase for the price. Has a good refresh rate and the graphics look really nice when gaming. Also a laptop for work. Just wished it had more storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great no fuss gaming pc for teens and adults!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming pc ! Everything included! My teenage daughter loves the stunning graphics and ease of use. I appreciate the affordable price tag! This laptop is perfect for someone wanting an out of the box gaming pc without all the hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love for computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a massive upgrade from a MacBook, works faster, smoother, everything advertised! Would recommend to another person!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was worth the price. Everything you need in a laptop to game or everyday searching. fast and battery life last long time.

    I would recommend this to a friend