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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 726 reviews

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  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 726 reviews
  • Rated 5 out of 5 stars

    quality service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the product I purchased and the same goes for the best buy family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming laptop I’m so happy my husband loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I got a door buster deal so it was on sale for less than $500, great deal! I mostly use it for college, it’s been amazing for that. Thanks bestbuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid entry/budget gaming rig

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good budget/entry gaming laptop. Running everything we throw at it very well. Will last us several years or be updatable in the future. Recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a going away gift from my brother that left for college. He absolutely loves it and the storage is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light casual gamer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a casual gamer dad like myself when I can't game on my TV this a solid laptop for what I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Victus

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. Absolutely dies everything i need. Will be upgrading the ram though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    decent for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid computer does what it needs to tho the speakers are a bit quite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this new laptop. For the price and performance, this laptop has been the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with this laptop I can do a lot of things

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Touch pad difficulties

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it on 2/26/2025 picked it up on the 27th and started seeing issues immediately. Warning my issues are not major but maybe something you might want to consider. Day one I was experiencing difficulties with the touch pad. It didn’t respond well, when ever I would go to scroll down it wouldn't stop scrolling. I would have to wait for it stop then try again. Eventually, I grew agitated and used my mouse to see if that would solve my problem which it did. Things went well until today which is March 2. I had another issue with the touchpad/ clicker. When I was moving files around on desktop the clicker turned my screen black I shut down the laptop, hit restart and just like that problem solved. A few hours later I was playing games and I went to click Edge and when I did my files open instead. I thought maybe I wasn't paying attention and went to click edge again. Once more files re-open and the only way I could access Edge was through clicking the windows button on keyboard and selecting it from the pop up menu. I understand that nothing is perfect and may have its bugs. With that being said I'm little disappointed because I thought this laptop was in great condition and new. I feel like I may have a refurbished one. If I have anymore issues I'll be sure to update y'all overall this pc is great for games like roblox, imvu, and other apps. But I wouldn't suggest games like SL, GTA, or COD.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it almost a year. I game moderately and it gives me no issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the amount of money I paid, this thing is a beast! Great little computer! Would definitely buy another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Low Pay Play

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best budget gaming laptop you can get,if you don't have a lot of money and you don't care about high specs gaming,get this now when it's on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, performance is great and handles all my gaming and business needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Labtop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok gaming laptop for kids. Does ok but don't like the fact that It keeps popping up Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop and it works great. I liked it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming laptop!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, ergonomic, and just great all around. Got a great deal on this computer! Best Buy associates gave me good advice on this device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very powerful and efficient for work. It's totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT BALACE PRICE AND PERFORMACE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchase i did. i use it for CAD 2D software and the performance are very good.

    I would recommend this to a friend
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