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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 256 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality and ease of setup of the HT 5.1-Ch. 4K Home Theater System. Many also appreciate the system's price and 4K capabilities. However, some customers have noted that the subwoofer could be improved and that the volume could be higher in certain situations. A few users also reported issues with the receiver's longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 256 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    A Good All In One Package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was very easy. Color coded speaker wires, well labeled inputs, and a simple, on-screen menu made setting this system up very easy. This is a great system for anyone not wanting to assemble a system from individual components.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great home theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great home theater ONKYO 3900 good sound and best price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great System for price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the system! Easy to setup and sounds awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great and was easy to setup. Also looks great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the receiver and use Klipsch speakers. Onkyo is an awesome brand and really makes my speakers sound great. The Onkyo spears also sounded pretty good for their size but definitely upgraded them to my own preference.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Product for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an old school stereo system I was using. I'm moving the old stereo system (which still sounds great) to another room. This one is much easier to operate with today's technology.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot more bulky than my old unit, and doesn’t have the built in Blueray player like my old one. You do get decent sound from the factory speakers, but the wires they come with are too short.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Pretty nice home theatre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nice home theatre, easy to set up sounds pretty good. Only negative is that the individual speakers can only be set to two levels of volume, no individual settings to balance your room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing, and creates a whole new experience for watching TV! The Bluetooth is easy to pair, and can stream music from Spotify with great sound from my phone!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    great bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the system sounds really great, once you figure out and tweak some settings.. the instructions aren't very clear, but once you figure it all out, it sounds really great for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for a budget Home Theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the Onkyo HTS may not have high end appeal, it gets the job done. I was looking for something simple enough that my younger kids would be able to use and good enough to not be a waste of money. The video switching is great for those with lots of extra game consoles, DVDs and streaming boxes. The Subwoofer is a passive unit and bottoms when turned up, but it's not bad. Speakers are better than I expected for the price. It's a definite step up from the cheap RCA and Magnavox systems.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Ok for novice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking, plenty of hook ups. But lack's in the volume department. Which is what you need in a great home theater system

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for my living room

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up wanting to upgrade my sound system. Been great so far. Only quibble is the center speaker is a bit quiet and you have to turn it up a bit.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for beginner home theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husbands birthday for our home theater room. They always try to convince you to go bigger, spend more etc when you go in the store. Great quality. Sounds good to my ears. Happy with my purchase and so was my husband.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Onkyo system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the BEST surround system I've brought, took my Samsung surround bar and gave it to my brother in ln law as this Onkyo system really provides better sound and I'm a disabled veteran with ear issues , truly a GREAT buy !!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Comprehensive system on a budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System is of great quality. Receiver is top notch and the customization options are quite extensive for altering speaker arrangements and varying setups. Only caveat is the wiring supplied is very short, even for a smaller room setup.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good HDMI Switching and Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good home theatre sound for the money. Easy to use remote. The Blue Tooth is nice feature for both phone and computer to play Spotify or Pandora playlists. Surround speakers needed extra wire added to match the living room spacing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Its great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This had no issues what so ever, I hung them from the ceiling and they are great with movies, games and music. The device even has bluetooth capability. It is really a great product for the price. I recommend 100 percent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great entry level surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great entry level surround sound One downfall is no base adjustment but everything else works great and there’s still plenty of bass for what it is

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2nd time is a charm - Best Buy not helpful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this thing caught on fire - sparks, smoke, the whole thing. sadly, Best Buy absolutely didn't care at all. store manager actually accused me of pouring liquid in it and then told me they never sold this model. did not help at all. contacted onkyo and after some conversation they had me send it in and found it was manufacturing defect. and repaired it under warranty. repaired unit seems to be working properly thus far. I will happily say that the repair service center was great, fast and courteous.

    No, I would not recommend this to a friend
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