Customer Ratings & Reviews

Phone is great. Manual is terrible. There is plenty of room for improvement. Need help call, Best Buy and their staff will give you all the help you need.

Great phone bought does everything a Samsung would. Only thing i did not like was the speakers kept making a harsh noise while playing music.

The M9 is the first smartphone I've owned that has every feature and quality I've ever wanted out of any phone available. The camera is a big improvement over the M8, and the sound quality is still unmatched by every other phone and even better than it was on the M7/M8. The style and design is stunning! It's lightning fast, has a beautiful screen, allows for HUGE expandable storage and is backed by the best protection of any smartphone out there (HTC Uh Oh...FREE replacement for first 12 months, or $100 towards next phone if you don't get a replacement)! The camera software allows you to create a custom option and save it based on your own preferences. None of the reviews attacking the camera takes this into account when comparing to others...they use default settings so they're not showing you what this camera or its versatile software are capable of. Blinkfeed is more user-friendly than ever and the HTC Themes interface is the perfect all-in-one design studio for your screens, giving you control over wallpaper, icons, fonts and custom themes to personalize your entire experience with ease. Sense Home is an intuitive location-based widget that will display your most commonly used apps (and suggest others) based on your current location (work, home, etc.). Battery life varies based on usage but I've gotten mostly through the day with fairly heavy usage including a lot of streaming and gaming and music listening. This phone has taken a beating by a lot of hypocrites who said the M8 was a stunning design, but now are disappointed that HTC didn't overhaul it. Since when does a stunning design have an expiration date? The M9 doesn't have a quadHD screen but seriously who needs a 5" screen in your pocket that's probably better than your TV at home? The Samsung and iPhone cameras are said to be far better but what sense does it make to ignore everything else that makes a phone great just to have a camera that's only better when strictly compared with another, especially if the M9 CAN take excellent pics? Decide for yourself which is the best phone FOR YOU, don't let Apple and Samsung tell you which is the best or listen to reviews written by people who just follow or favor what's popular.

This is my third htc phone. Bought the phone instead of signing up for next and 30 payments. Happy with the purchase.

Everything about this phone was great! I would buy it again! I just wish I would have gotten the gift card that everyone tells me they received for their purchase.

Purchased primarily for price and SD expandability. I was told I could sync this with my iMac/iTunes with additional software, but after 3 hours of tech support, it seems it will not. Lesson learned, if you want compatibility with an Apple computer, buy an iPhone, if you want an inexpensive smart phone, then this is a good buy

For the price of this phone it can't be beat. The only downfall is the camera isn't very good but has everything you need in a phone otherwise. I would recommend

Does everything I want. Large clear screen with plenty of processor zip.

I couldn't wait to used it i love my item bestbuy is the best

Most comfortable phone I've ever owned. Best 4K picture/sound.. awesome and no complaints at all.

Bought this phone because my daughter needed a new phone

I like this phone a lot. Nice looking and works smooth

Best phone have had since the M8. I had the Lumia 950 for a while and saw this on sale bought it and couldn't be happier

Great phone. Easy to use. Camera works wonderfully

Purchased this device for my sister. Got a great deal on it at best buy.

HTC - One (M9) 4G with 32GB Memory This is a great phone I thought I wouldn't like it but I love it

my husband loves his phone. Can't get him to put it down!

I really like this phone was upgrade from Samsung s

Great phone Htc continues to make good phones, great build.

To date, I've had no issues or problems. The phone has good reception and clarity. Photos in daylight are great, average in dim or low light settings. Wifi reception is average to good. Overall, a very good phone!