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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 85 reviews

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84%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the One (M9) 4G's camera quality and screen size, with many praising its ease of use and stylish design. However, some users expressed concerns regarding battery life, noting that it drains quickly and the phone can get warm with extended use. Positive feedback focused on the camera's capabilities and the phone's overall user-friendliness. The sleek design was also a frequently cited positive attribute.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-85 of 85 reviews
  • Rated 1 out of 5 stars

    the worst htc phone i have ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very slow, have to restart at least twice a day, very disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Had to return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a problem with serious overheating. Returned for a refund.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    AMAZING!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Granted I've always been an HTC fan, touchwiz & LG'S optimus UI are just too laggy. I use my phone for school, work (travel), personal fun and this new HTC One M9 is the best. I've had the one M7 that never gave me any major issues, got the M8 which was phenomenal, went back to the M7. Now when I received this pre-released model, i expected some issues, glitches, etc. so far nothing. some how they took the same 1080p screen and made it better, battery life has been amazing, camera is the biggest upgrade from their past phones, this camera is just as amazing as their others, but with more pixels.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    awesome phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a beast. Extremely fast and powerful. Nice build quality and fits in the hand very well. The camera is nice, but could be better. Battery life is very good as I'm getting about 4 hours on screen time.it does get a little warm while using it, but that's with a lot of phones. I highly recommend this phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 4 out of 5 stars

    Great overall

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with a decent camera. Good speed and speakers.

    I would recommend this to a friend