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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.3 out of 5 stars with 208 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers are satisfied with the Watch 2 Classic Smartwatch's battery life, stylish design, and comfortable leather strap. They appreciate the watch's NFC capabilities, Google Assistant, and fitness tracking features. However, some users have experienced occasional lagginess, compatibility issues, and connectivity problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-208 of 208 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    A True Upgrade to the 1st Huawei Watch!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slightly thinner and lighter than the original Huawei watch, but still packs enough Battery life for 2 full days! With an upgraded processor, more ram and Android Wear 2.0 on board this is the Classy Android wear Watch to get. This watch provides a Second (shortcut) button, a Loud speaker, on board GPS, and Ceramic Bezels (Scratch resistant). They're a few downgrade though. The Screen glass is no longer sapphire, it' Gorilla Glass 5 now and the screen size is slightly smaller. Overall, unlike the Sporty Huawei Watch 2, this Classic Version is a beautiful upgrade to last years model. Enjoy =-)

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Dear customer,

      It is amazing to hear that you are pleased with your brand new Huawei Watch 2!

      You mentioned some of the greatest features of the Huawei Watch 2! But this watch is so amazing that we can mention another great features of the watch!

      GOOGLE ASSISTANT BUILT-IN
      Find answers and get things done even when your hands are full. Just hold the power button or say “Ok Google”.

      PAY WITH YOUR WATCH
      NFC support enables Android Pay™ for quick and easy payments.

      Keep supporting Huawei! BG HuaweiCustomerCare

  • Rated 5 out of 5 stars

    Great watch for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Huawei Watch (original) was having challenges charging so I went out looking for a new watch and after doing some research and trying a few on I settled on the Huawei Watch 2. The original Huawei Watch I thought was sleek and many people told me it didn't look like a smart watch (Hi Apple) and with the third party bands I was able to dress it up or down accordingly. The Huawei Watch 2 is not quite as sleek and the screen is a little smaller, but it still does not look like a smartwatch (Hi Apple), the battery life is much better than the first (which wasn't bad in its own right), and it comes with a nice selection of faces. Wear OS works well on this phone and is fairly simple to set up. Many third party bands are available although the out of box leather/rubber combo looks and fits well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lacks the style of the original Huawei Watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Watch 2 can be best summarized as follows: One step forward in function, two steps WAY back in style! When I opened the box to my new watch, I was immediately disappointed in the look of the watch. It in no way matched the premium feel of the original Huawei watch and, quite frankly, looked and felt much cheaper than the price tag suggests. I gave the watch a try and loved the new features, especially NFC capabilities. But, unfortunately, I cannot get over the style of the watch and have decided to return it after less than 24 hours. The style of the original Huawei watch combined with the function of the Watch 2 would have been a homerun...unfortunately, it was a swing and a miss.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Sport Watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Today Huawei added sleep tracking, with Huawei health link and detailed time and explanations about each sleep cycle. This was that final step. Five stars. A few other notes. Restart watch if power is draining faster than normal. From time to time answering phone manually (not on watch) still transfers call to watch, which is troublesome if in a noisy location. Durable, no scratches, watch band comfortable and showing no wear since watch debut.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best android wear 2.0 watch on the market

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried the s3 frontier. This watch has android wear 2.0 which is a much better operating system. After all my research this is the best watch. Pair this with a huawei mate 9 and you will be very happy.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Dear Customer, you can be sure that we are more than glad tom hear your experience with the Huawei Watch 2. Thank you for your feedback and time to with this review, we will always work harder to give a complete and revolutionary experience without distractions, HUAWEI WATCH 2 brings you important notifications, lets you pay by simply flicking your wrist, and helps you when you need it most.
      Thank you for the preference. P.T. HuaweiCustomerCare

  • Rated 1 out of 5 stars

    Display Broke

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display Broke. I accidentally broke the display. Contacted Huawei and they said warranty does not cover damage. I do know the same and asked them to provide paid repair. They replied : 1. "We do not currently have any repair process for this specific matter". 2. "We do not have a authorized repair center". 3. "We kindly recommend you a third party repair center, so you can find a replacement for your screen." I asked them details of third party repair center and its been 7 days they have not responded even after 5 follow-ups.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HR sensor is terrible, borderline uselss

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it and tested it for a couple weeks before seeing that my resting HR was consistently measured in the 90s range, previous HR sensor and manually taking it was 55-65. Exercising the watch would not read above 130 when everything else measured it 160+. Contacted Huawei who just immediately told me to send it back to them without giving me any other info on the return process. 17 days later I got it back and by then it was outside best buys 30 day window. The new watch has the same issue, so now i'm stuck with a $250 sport watch that can't measure a HR.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't buy this watch from BestBuy. However; I wanted to inform other buyers.One month after purchase the lower button failed. Still on their repairing facility ( a month already). Whenever I call them, they put me on hold and then I get disconnected. Customer service and quality? Non existent.

    No, I would not recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Dear customer,

      It is too bad to hear that you did not have a good experience with your Huawei Watch 2.

      In this case first of all we want to explain to you why our representative left the call when he/she was speaking with you. On the day of September 19th we experienced an earthquake where we are located and we were evacuated. We do apologize for leave you in the call but it was part of our security measures in our office.

      One of our supervisors contacted you yesterday and made an escalation of your case, we will contact you as soon as we have an answer for this escalation.

      We remain at your service. BG HuaweiCustomerCare