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Customer reviews

Rating 4.5 out of 5 stars with 131 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

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    Rating 4.5 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 131 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my 13 year old nephew he love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving Wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift!!!! It was a surprise, and he loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed a PC and PS5 compatible Hgeadset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great for PC and PS5. Just plug and play uses bluetooth and card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase. Nephew loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Bought it for my nephew for their birthday. Nephew loves it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headset!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a friends granddaughter and she loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great highly recommended priced reasonably as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are pretty good but they are for a ps not an xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are just what my son needed for his playstation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave as a gift to my son to replace a older version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great for what i needed it for. Great price as well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were kinda hard to connect to the pc and they still disconnect every once in a while

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too big but good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good .. but the headphones are to big & cant adjust

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones and great values

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are excellent. These are a great value as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    JUST OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok. Sound is just ok. for 50 bucks it is what it is.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    A Nice Upper Entry-level Wireless Gaming Headset!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems like we (OK, my sons) seem to go through gaming headset fairly quickly, for some reason or another. When needing the next one and having been using wireless ones lately (to prevent the issues we have had with corded ones over the years) we decided to take a look at the HyperX - Cloud Jet Dual Wireless Gaming Headset. The design is fairly basic, with a slight swivel and side tilting for the earcups (to help get a better, comfortable fit), tilt to mute mic boom and an elastic support band to go over the top of the head. The earcups themselves do not move up and down, so the only way to do any adjustment in that manner is the moving of one or both sides of the elastic band. For me, the default location was too tight on the top of my head when the earcups were in the place I wanted them. I tried moving both sides to where only one slot was connecting, but that was too loose. Once I set one side with the single slot, and the other with the default double slot, it felt much better. The earcups use breathable fabric (luckily not the leatherette, which I've grown less fond of over the years since they eventually start deteriorating) covering on nice spongy foam. The foam was soft enough to be comfortable to wear for longer periods of time without being too soft. Also, the size of the earcups were really good, larger than some so none of it was touching any part of my ears. The power button (hold for about 4-5 seconds for it to turn on), USB-C charging port, volume dial, and Bluetooth/2.4GHZ Wireless mode selection switch are on the left earcup, along with the mic. While we are only intending to connect to PC's with this, it can also connect to PS5, Nintendo Switch, Steam Deck, and Mobile devices. I didn't quite get test out the full battery, but it should be able to get up to 20 (2.4GHz) to 25 hours of use on a charge. The sound was pretty good, with decent bass (which is what I look for the most) when listening to music, and clear sound when playing games. For the mic, I initially had some issues getting it to work while connected via Bluetooth (which was my preferred connection method) but worked fine with connecting to the wireless dongle. For the quality, it wasn't anything spectacular according to one of my sons, but is good enough for chat/conversation during the game (wasn't planning on doing any professional broadcasts anyways). If you are looking for a nice wireless headset that doesn't really cost way too much, this could be the one for you!

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Excellent entry level headset

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HyperX Cloud Jet Dual Wireless is a budget-friendly headset designed for gamers who value simplicity and cross-platform flexibility. Pairing is fast and intuitive whether you use the included dongle or Bluetooth, and switching between devices takes only a moment. While there’s no companion software or audio customization, the default tuning delivers crisp highs and a satisfying low end that make both games and media enjoyable. Build quality leans heavily on lightweight plastics, which keeps it comfortable for long play sessions but also makes it feel less durable than premium headsets. The ear padding is soft and pleasant initially, though it may wear out faster over time. Microphone quality is serviceable for in-game chat, but it lacks richness and can sound hollow, so it won’t impress for professional calls or streaming. The rotating mute function, however, is a thoughtful inclusion that makes managing voice chat effortless. With battery life stretching up to a full day on a charge and convenient USB-C recharging, it handles long sessions without worry. For anyone looking for a straightforward, wireless headset that works across platforms without extra setup, the Cloud Jet Dual offers great value at its price point.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad headset but the audio could be better and the microphone makes it sound like your in a Pringles can

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    HyperX Cloud Jet Dual Wireless Headphones

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version of the HyperX Cloud Jet Dual Wireless headphones is a multi-platform beginners’ headphone. These headphones can connect via a wireless dongle or through Bluetooth to a maximum distance of 49 feet. They can be connected to a Personal Computer, Play Station 5, Steam Deck, Nintendo Switch and your mobile device. As a beginner level device, the HyperX Clou Jet does not come with active noise cancelling, but the padding on the earmuff does tone down some ambient noise. The built-in microphone automatically mutes in the up position. The fully adjustable headband fits comfortably and tends to slide off my head when I look downward. The battery life is stated to be 25 hours and can be recharged with a USB-Type C phone charging cord that is included in the box. The Headset does not fold flat for storage and does not have a carry case. On the let earpiece is the Multifunction button, a USB Type-C charging port, a volume wheel and the Wireless connections switch to change between wireless dongle and Bluetooth. The HyperX Cloud Jet Dual wireless headphones are covered with a two-year warranty. If you are looking for a mid-level over the ear gaming headset this is the place to start.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Decent headset

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Included- Cloud Jet Dual Wireless headset, USB Type-A wireless dongle,  USB charging cable This headset is pretty straightforward. After giving it a full charge, it was really easy to connect to my PC. It offers dual connectivity using either bluetooth or 2.4GHz for compatibility with a PC, console, and even a mobile device. The sound is good. I can hear very clearly playing games and talking with my friends. It is not noise canceling but it blocks out quite a bit of background noise with the big soft cups. The headset is very comfortable even after wearing them for hours. It's lightweight and the ear cups are breathable mesh. The band is adjustable to find the best fit. I really like the Swivel-to-Mute boom mic so I don't' have to worry about finding buttons do that function. It makes it easy to use while I'm playing. I also like that it's wireless. I do not want to be tethered with a cord while I'm playing and have that get in the way. It's a decent headset if you want something basic and not expensive. It does not have all the bells and whistles, but it also does not have a huge price tag to match.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fedex delivery issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave 2 stars since I'm still waiting for delivery so no way to review. Lost somewhere in california.

    No, I would not recommend this to a friend
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