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Customer Ratings & Reviews

Your price for this item is $239.99
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Customer reviews

Rating 3.1 out of 5 stars with 227 reviews

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  • Quality

    Rating 3.0 out of 5 stars

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59%would recommend to a friend

Customers are saying

Customers praise the freezer's size and space-saving design, frequently citing its quiet operation and affordability. However, many customers reported issues with the freezer's reliability and freezing capabilities, particularly concerning the warranty process and door seal. Some also mentioned problems with excessive frost buildup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 227 reviews
  • Rated 2 out of 5 stars

    Listed height incorrect! Actually 57"

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actual height 57" not 54-1/4" which ruined my cabinet design. Otherwise ok freezer for the price (if actual dimensions are not important to you :)

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after 5 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the freezer in early November, only to have the freezer stop working after 5 months of use. When we contacted Igloo, they gave us the run around, telling us to mail the freezer to their offices for $7. Since we weren't quite sure how to mail a 6.9 cubic foot freezer across the country for $7, we contacted Best Buy again. Thankfully, Best Buy's customer service stepped up and allowed us to return the freezer for a credit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke in 9 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avoid the IGLOO or Curtis brand at any cost. Freezer broke in warranty period. Wanted me to MAIL it to a warehouse. 110 pounds at my expense OVERNIGHT PLUS 7 DOLLAR HANDLING FEE! Best Buy handled it because I had Blacktie service. Getting a new Frigidaire brand. It's larger and BB even prorated my warranty and free delivery of the new one. Full credit on the broken one too! BEST bUY IS GREAT. CURTIS AND NAMEPLATE IGLOO SUCK!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    works well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good value, has no power light,shelves don't go all the way to back, thinks fall off...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this about 1 1/2 years ago and I love this freezer! I have not had any problems with it. My parents got this for a Christmas present for me and my husband and it was definitely a great gift. I wanted a upright freezer so I could see what was in it and not have to dig thru it like you do in chest freezers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great freezer better than a chest freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need's better legs is my only complaint. Plus the stores should keep it in stock.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    stopped working after 2 month

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought brand new from best buy. It stopped working after month a half, shipment costs to repar as much as its cost brand new. I lost entire fredge of frozen food. Dont buy it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this and it started to get frost build-up after the first day. Contacted customer support (manufacturer's not Best Buy's) and they weren't helpful at all. They were abrupt with my wife and their only solution was to "return it to the retailer". We will NEVER be buying a product from this company again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD FREEZER FOR STORAGE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FREEZER HAS FROSTED UP A LITTLE BIT SINCE PUT INTO USE NOVEMBER 2011

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice little freezer for basement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for extra freezer space for stocking ahead on meat specials, bread, pizza, etc... Shelves aren't real deep, but then most items are in plain view. Used for approximately 6 weeks and it is doing nicely and fairly quiet. Good buy!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Died after a Month

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good freezer while it lasted, but I am currently getting my money refunded because it lasted a mere five weeks before it no longer cooled. Best Buy is unable to replace it, and I'm told it's discontinued. Probably best to avoid this freezer, or if you want to take your chances (like I did) buy the protection plan.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unit was DOA on pickup.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged unit in, did not cool. Looked at reviews, appears a lot fail in first 6 months. Returned to store and wasquickly refunded purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Can't beat the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the lowest cost upright freezers we could find. We've had it for 3 months and no problems thus far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems like a good freezer for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with the upright freezer and am pleased so far with it's performance.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't even last a year. Lost everything.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't worth what I paid for it. Don't buy......................................................

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Short Service Life

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as an early Christmas gift for my son and daughter-in-law. He proceeded to stock it with beef. much to his horror it failed. thus compromising his purchase of beef.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would never buy this type again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a box type freezer for over 15 years. When I had to replace it, I puchased this Igloo upright figuring it would easier to access the food & know what is it in. Well, that is all well & good but cannot put much on the shelves due to the constant frost build up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth buying unless you're willing to return

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poorly constructed. Very cheap handle already wiggles... Off-white interior color makes the unit look dirty and its funky smelling... cant put my finger on the smell but its not a "new car smell" more like rotten food. Cannot store much in this freezer either. Its very small. If you buy bulk and want to store it in a freezer do not buy this one...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    sucked

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came out of the box dented and couldnt be level in anyway, only good thing about it was how easy it was to return it and get a refund from best buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the freezer is great for the price. it works very well on event the normal or moderate setting. very nice

    I would recommend this to a friend
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