Customer Ratings & Reviews
- Model:
- IBT232G
- SKU:
- 5822402
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers regard the FM Dual-Alarm Clock Radio positively for its sound quality, Bluetooth connectivity, user-friendly design, compact size, and affordable price. They appreciate the clear and bright display, the effective alarm function, and the ability to listen to the radio. However, some customers have expressed concerns about the limited brightness adjustment options.
This summary was generated by AI based on customer reviews.
Screen is too bright
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even in it's dimmest setting, the screen is too bright. Perhaps include an option to change the color would make it more appealing and keep the room dark enough.
No, I would not recommend this to a friendBrand response from iHome
Posted .Thank you for the feedback. We will submit your suggestion to the design to team to incorporate in future models. We appreciate you taking time to leave a review.
Dont like this!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for a simple alarm Clock with a USB charger. Alarm clock is impossible to set up! Radio sound not good.
No, I would not recommend this to a friendBrand response from iHome
Posted .We are sorry to hear you had trouble setting the clock. The instructions are on page 7 in the user manual. Our Support Team would be happy to assist. Please give us a call at 1-800-288-2792. Monday - Friday from 8am- 10pm EST.
I home fam dual alarm clock radio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found the cloth material that covers it, makes it hard to see the numbers during the day!
No, I would not recommend this to a friendBrand response from iHome
Posted .The displays has several levels of brightness. Please press the dimmer/snooze button for your comfort
Too complicated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has many useful options, but too complicated. Needs to be more user friendly.
No, I would not recommend this to a friendBrand response from iHome
Posted .I am sorry to hear this unit is not for you. We appreciate the feedback, which will be passed on to the design team. We hope you will give our products another chance in the near future.
Not what I needed
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed am/fm so unfortunately this did not workout for me. Oh
No, I would not recommend this to a friendBrand response from iHome
Posted .Dear Customer,
We are sorry to hear that, if there is anything we can do to help please reach out. ihome.com/support/contact
design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the design, however not quality sound. Returned
No, I would not recommend this to a friendBrand response from iHome
Posted .Dear Customer,
We are sorry to hear you feel that way, if there is anything we can do to help please reach out at ihome.com/support
Ok
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok i guess sound can be better for the price okkkkl
No, I would not recommend this to a friendBrand response from iHome
Posted .Dear Customer, we are sorry that you feel that way if there is anything we can do to help please visit ihome.com/support/contact
Radio doesn't play
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, but isn't functional as an alarm clock. Has an antennae wire, but all you get is a repetitive "thunk, thunk" sound when trying to use as a wake to radio option. All I use it for now is an expensive clock display! Cannot recommend.
No, I would not recommend this to a friendBrand response from iHome
Posted .We are sorry to hear that you are experiencing a malfunction, please follow these steps to reset the unit.
1. Remove the batteries from the unit.
2. Unplug the unit from its power source (AC adapter).
3. Wait 20 minutes.
4. Plug the unit into a power source (without batteries).
If normal operation is restored, insert "new" batteries into the unit.
If your problems persist, please contact the iHome Support Team at 1-800-288-2792 Mon - Fri from 8am - 4pm EST
Ok clock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this item bc I thought it had google asst and it doesn’t
No, I would not recommend this to a friendBrand response from iHome
Posted .It is unfortunate you did not read the product description which resulted in this two star review. Please check out the iHome IGV1.
Terrible muffled sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound on this product is very muffled. The base is too heavy and there is no way to adjust the sound except for the volumn. Going to see if I can return or exchange it at Best Buy. Wish me luck.
No, I would not recommend this to a friendBrand response from iHome
Posted .Please clear the Bluetooth settings and pair to another phone or device. The EQ (equalizer ) settings in your phone may have been altered which can change the sound of the speaker. For additional assistance contact our Support Team at 1-800-288-2792 Mon - Fri form 8am - 4pm EST
Pain in the butt
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One, you can't really see the time and two it is hard to use. I returned it.
No, I would not recommend this to a friendBrand response from iHome
Posted .Hello,
I'm sorry to hear that you returned the iBT232. We would have loved the opportunity to assist you with operational and setup support.
The iBT232 has a dimmer/brightness function with multiple options. You may have had the display set to a dim setting. Adjusting the brightness is as easy as the push of a button.
We hope that you give our brand another try in the future.
Best Regards,
iHome Support
800-288-2792
M-F 8am-10pm EST
Missing part
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It looks great but there was no instruction booklet in the box, so I have no idea how to set it up nor how to use it.
No, I would not recommend this to a friendBrand response from iHome
Posted .Hi Glorianne,
We apologize for any inconvenience, please see below for a user manual.
https://cdn.ihomeaudio.com/media/product/files/iBT232_User_Manual_A.pdf
Feel free to reach out with any questions:
ihome.com/support/contact
Difficult to operate
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not perform well. I should have returned it. It is baisally useless.
No, I would not recommend this to a friendBrand response from iHome
Posted .Dear Customer,
We are sorry to hear that, please visit ihome.com/support/contact and someone from our customer support team will be able to help troubleshoot your issue.
Wanted to like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clock radio was defective. Could not even set the correct time! Returned it!
No, I would not recommend this to a friendBrand response from iHome
Posted .We are sorry to hear about your experience. We take quality issues very serious. The iHome Support Team would have been happy to walk you through the process to set up the time. We hope you will give our products another chance in the near future.
Best Regards, iHome Support, 1-800-288-2792
- Pros mentioned:Bluetooth
A little difficult to set up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was tricky to get the alarms and time in sync from AM to PM, and so that it will change with daylight saving time. The lights for AM-PM and alarm-on are confusing. But once mastered, the options are nice. I can choose the tone and volume of both alarms. USB charges the phone (but not a tablet) freeing up outlet space. I like having presets for the fm radio.
I would recommend this to a friendBrand response from iHome
Posted .Thank you for your feedback. We are sorry to hear that you had trouble with the setup process. Our Customer Support Team would have been glad to assist.
The USB port should charge your tablet as well. Try a different charging cable. if you need assistance contact us 1-800-288-2792 Mon - Fri from 8am - 4pm EST. Enjoy your iHome experience.
- Pros mentioned:Bluetooth, Size
Too bright
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase this to replace an older bulkier ihome clock radio. The old unit had 8 brightness settings that were perfect. This new unit has 4 options or off. They lowest setting still lights up an entire bedroom at night. Old unit set time automatically when you plugged phone into USB. This clock unit has to be set manually. Radio presets took more effort to set, also. It is smaller, sleeker and has blue tooth, but less advanced than a much older model. It may go back mostly because of the super brightness at night.
No, I would not recommend this to a friendBrand response from iHome
Posted .We are sorry to hear you are less than satisfied with the display on the iBT232.
This unit has a Daylight Saving Time (DST) Switch located on the back of the cabinet. By
default, it is set to auto and will automatically adjust the time at the start and end of daylight
saving time. If your location does not observe daylight saving time or you wish to manually
adjust, move the switch to +1 to add an hour or to –1 to subtract an hour.
We value our Customer feedback and thank you for taking time to leave a review.
- Pros mentioned:Size
Excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to replace an old analog tuning clock radio mostly used to listen to several NPR stations. The signal strength and clarity of this iHome radio is great. Having the antenna wire attached was needed and worked well. It’s a well thought out product for its functionality. The relatively small footprint matched my old ones size. It brought in a distant 30 mile station antenna that my car radio gets but the old analog clock radio could hardly ever get. I am very pleased with this radio for the price.
I would recommend this to a friend - Pros mentioned:Sound quality
Almost a keeper
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like most of the functions of this clock. Fully dimmable, two alarms, week and weekend functions, decent sound, nice look. But programming the preset radio stations into the alarm is a pain. Also it beeps when doing settings. The thing that lost it for me is no gradual wake feature. The alarm comes on at a preset level. Even the minimum startled me. So, it is going back.
No, I would not recommend this to a friendBrand response from iHome
Posted .Sorry to hear that the iBT232 is not a keeper for you. The unit has dual alarms that allows you to wake to bluetooth, radio and tones. Although there is no gradual wake feature, you can set the snooze between 1-29 minutes. We hope you will choose another unit with the gradual wake feature that you need. For assistance our Support Team is available at 1-800-288-2792 (Monday - Friday from 8am - 4pm EST)
- Pros mentioned:Bluetooth
Battery backup doesn’t work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Figured out setup pretty easily and was able to pair phone but battery backup does not work. Tried putting in new batteries - still no backup.
No, I would not recommend this to a friendBrand response from iHome
Posted .We are sorry to hear the backup batteries are not working. Please ensure you are following the directions below and try more than one set of batteries as alkaline batteries have a shelf life. If the problem persists, please contact our Support Team at 1-800-288-2792. We are here to help.
Installing and Replacing Clock Backup Batteries
Note: 2 AA batteries are included with the unit. Install batteries before using the unit.
This model is equipped with a battery backup circuit that will maintain the time and alarm time settings in the event of a temporary power interruption. The battery backup circuit will also operate the buzzer alarm to wake you up at the selected wake up time even if the power is out.
When the backup battery is getting weak or isn’t present, “LO BATT will flash twice in the display when the unit is powered on. When you see this flashing indicator you should replace the backup batteries as soon as possible.