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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 993 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers consistently note the iMac's ease of use, impressive screen size, and strong performance as significant advantages. Many appreciate its sleek design and convenient Touch ID feature, while some users express a need for more ports and potentially more RAM or storage. The setup process is also frequently praised for its simplicity. A few users mention compatibility issues with certain older devices or software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-17 of 17 reviews
  • Rated 3 out of 5 stars

    Poor Display quality due to IPS glow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is good but a major setback is the IPS glow. Too much IPS glow is there on these iMacs. Looks very bad when you look at it from different angles.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    Issues-

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced old iMac with new 24 Migrated data - would connect to wifi but not internet - multiple calls to Apple, ISP and BB unable to resolve. ISP got it to work until I upgraded from BIG Sur to Monterey and it started again. The geek squad did not want to look at it without charging me to diagnose a 3 day old computer. So- it’s back on the shelf somewhere. I will give it a 3 as I don’t know the source of issue, but all other IMacs, iPads, iPhones, TVs and more worked- but alas not this one

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 3 out of 5 stars

    Still issues to be resolved.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new M1 chip has issues with Adobe Creative Suite, especially with Adobe InDesign. Also, although Apple mentions that the system handles RAM more efficiently, this is the first time I ever received a warning to close applications to free up more memory. 8gb isn’t enough for desktop publishing, even with the M1. Unfortunately the 16gb wasn’t available. I’ll be happy when Apple and Adobe gets these issues corrected.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm disappointed with this iMac because it's slower than my MacBook Pro and lags a lot. If you're just using it for light creative projects and office work, it wouldn't be so bad. However, if you use it every single day for heavy graphic intensive projects, photo editing, research, etc. and need multiple programs and tabs open simultaneously, this machine will be a bit disappointing. I'm bummed because my glitchy MacBook Pro runs faster than my brand new machine. I will probably go back to a MacBook Pro as soon as I get my money's worth out of this computer. It's a nice machine, but it makes my job more challenging by locking up and freezing more than I care to admit. I've been a Mac user for 20+ years, so it's not that I don't like their products. Personally, I just feel Apple missed the mark on this one for visual and graphic designers who rely heavily on their machines to design and create every single day.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Only partial satisfaction!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like My Mac very much. Unfortunately I cannot get it to work with HP printer I purchased. Total Tech online was also unsuccessful in loading the necessary interface drivers. I’ll struggle a couple of more days and then return the HP printer as it has little value if the scan function remains inoperative

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overpriced but Pretty Basic Computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An average computer in a pretty case. Nothing fancy. Just a homework or family computer. Horrible for gaming. Only good for homework or browsing the internet.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Satisfied yet unsatisfied

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it to its full capability, but I am impressed with loading speed. Considering the industry specific programs being run on my system. I do have a minor peeve and I do mean minor. I can see the inside panels when the brightness is almost at 100% it’s almost like a dark halo outlines the screen. While I can ignore it while working (I edit on an external monitor) for a product in this price range, it’s disappointing. I won’t need the screen on it’s full brightness, but Apple should figure out a way to prevent panel bleed in future versions of the imac.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Newer isn't always better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missing the disc slot. Can't upload my music off cd anymore. This version no longer works with the print shop program i have used for over 10 years. Can't open those documents.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    poor version of better older computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is too small compared to the 27" iMac. The limited USB ports is inconvenient. Could not use the most current version of Adobe Photoshop and had to go back to my 2021 version to be able to continue working on the new computeer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok not so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If i get a choice to get desktops or laptops i will choose laptop 16 Inc witb the price i am paying for 512 gb plus i can take anywhere and much easy to use I did not like the design or scene so much after few montb using i woll feel bad choose made yo get desktop plys j think screen can be more bigger and width

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Are You Ready to Compromise ?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    smaller than my former 27" and fewer USB ports. SSD is nice but overall, Apple downgraded what I had instead of upgrading !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchase in store was smother than over phone hard sales for same item

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed, no CD player didn’t really check it out because I assumed it was the same as my old one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Frustrating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so good. Had to go back because the password is not working

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Mac review.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not sure I am a fan of the Apple software. Its tricky to use. I love my apple phone but the windows on a Mac are confusing. It requires a lot of practice and memory. I love the look of it, its sleek and I believe made to last.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iMac

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my desktop, I just wish I was able to get the pink one instead.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    new to iMacs? Buy direct from Apple, help is easy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am new to iMacs. It would be great if I could find where to sign up for iMac operational instructions. How to find everything would help me bunches to start enjoying pink iMac 24"!

    No, I would not recommend this to a friend