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Customer Ratings & Reviews

Your price for this item is $19.99

Customer reviews

Rating 4.6 out of 5 stars with 1382 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the USB to serial functionality, compatibility with various operating systems and devices, and the ease of use of this adapter cable. Many appreciate its quality and durable construction. However, some customers point out that the cable length is short, and that the lack of included drivers may pose a challenge for some users. Overall, the positive feedback on functionality and ease of use outweighs the concerns about cable length and driver support.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,382 reviews
  • Rated 3 out of 5 stars

    Wrong item recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wrong pin pattern. In store salesperson was barely interested in assisting with such a small purchase. 14 day return period too short. Wasted money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    not what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not what I needed. Quality was good just the wrong item.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Who knows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know if this works for the job. It was the wrong cord so I took it back. Does anyone ever read these reviews any ways?

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What work for what I was doing, I'll keep it for other things

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good, I dont use to much but works well as the price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for replacement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was returned due to wrong item purchased. The RS-232 did not match my device.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Win7Experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had difficulty obtaining windows 7 drivers from manufacturer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had to return was wrong one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to connect another monitor for my job. Unfortunately it was the incorrect one and I had to return it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Where's the driver?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hardware works well. But, the necessary driver CD was missing!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Drivers? Who needs drivers?!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device didn't end up taking care of what we needed to do with it. I suspect that all serial-to-usb systems have a hard time working with legacy hardware at some point. It was a wasted $20 but we're keeping it just in case we are able to find a piece of legacy hardware that we're able to use with it. Also, the drivers sucked.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 2 out of 5 stars

    Have not used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to hook up my scuba watch to my pc to download dives.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Has older chipset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable is okay but has an older chipset. Unfortunately, it was the only one carried in-store.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was not what i needed although it was true to its description

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good quality cable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am somewhat pleased with the function of this USB-Serial cable. The appearance and feel however seems sub-par.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sufficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable provides the needed connectivity. Would be nice to have this cable offered in a longer length.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works but not rugged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a fine cable for what it does I just wish it was a lot more durable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Couldn't get it to work, bought card instead

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say how well it worked, tried tech support and other driver.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good value for this item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the item as I found it did not suit my purpose. Not the item's fault.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit tedious to install driver but once it all done, it gets it done.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unrecognized

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even after scouring the Insignia site for updated drivers and missing, but required, DLL files, the system never recognized any device we attempted to connect.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 1.3' USB-to-RS-232 (DB9) PDA/Serial Adapter Cable! We understand that you're having issues with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia