Customer Ratings & Reviews
- Model:
- NS-PU99501
- SKU:
- 5883029
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the USB to serial functionality, compatibility with various operating systems and devices, and the ease of use of this adapter cable. Many appreciate its quality and durable construction. However, some customers point out that the cable length is short, and that the lack of included drivers may pose a challenge for some users. Overall, the positive feedback on functionality and ease of use outweighs the concerns about cable length and driver support.
This summary was generated by AI based on customer reviews.
I purchased incorrect cable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cable was fine, it was just the wrong one for what I needed.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for your feedback on this USB-to-RS-232 (DB9) PDA/Serial Adapter Cable. Please remember that if you are dissatisfied by the product, you have a 15 day return period at the store that you can take advantage of. Sincerely, Louie L. Insignia Products.
Works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item works. use it if you need a serial port for testing.
I would recommend this to a friendWorks Mostly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes it works; sometimes it doesn't. Overall not a bad product.
No, I would not recommend this to a friendUsed to convert serial to usb
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took to long for laptop to recognize the cable when connected
No, I would not recommend this to a friendVGA adapter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Okay option for laptop with no VGA hookup, VGA does not carry audio
I would recommend this to a friendWrong item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't work for what I needed also priced too high
No, I would not recommend this to a friendDoesn’t work with PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work at all with PC. The only drivers you can download are for Mac. Do not buy this cable if you need it for PC.
No, I would not recommend this to a friendBought wrong adapter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy took back the open product and refunded my card.
I would recommend this to a friendNot worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I really needed This for a project. since tigerdirect is not longer a brick&mortar store I bought it at BB. I do not blame BB for the crapola that is this cable. Unable to find any support for drivers and when I did find it, it didn't work
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for your review of this 1.3' USB-to-RS-232 (DB9) PDA/Serial Adapter Cable. If you are dissatisfied by the product, remember that you have a 15 day return period at the store. Louie L. Insignia Products.
return policy it unreasonable!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The special cord did not work for my CPU and projector. When I went to the store to return the item - in PERFECT condition, was told I could NOT have a refund. This is even though I bought the item using my credit card. Some random time frame was the excuse. Well I took a lot of time trying to see if the adaptor cord would work for my equipment. It did not. The manager was very unhelpful at the Davenport Store. I will NOT be there again except that I was FORCED to get a gift card instead of the return. What a bunch of crap. I will use the gift card and then not walk the doors ever again. Bye bye
No, I would not recommend this to a friendNot a VGA chord.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Searched for VGA chords and this popped into results. I wrongly assumed it would work for what I needed. I am sure the product is fine but the search function failed.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Worked once then burned up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the price. If you need something quick to get connected to your device this will do it, but do not rely it for your tool bag of needed items.
No, I would not recommend this to a friend Couldn’t get it to work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After reading the reviews to make sure this product would work with my windows 10 machine I purchased it. It didn’t work for the application that I needed it for.
No, I would not recommend this to a friendDoesn't support Windows 11
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At the time I purchased this, it didn't support windows 11, so I had to return it.
No, I would not recommend this to a friendThis item only works with Macs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This doesn't work with Windows. Although the description says "USB-equipped PC or Mac" and "PC and Mac compatible", we could not find any Windows drivers, and a call to Best Buy tech support confirmed that there are only Mac drivers available. Quoting tech support: "This device is for Mac only."
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Evildad,
Thanks for taking the time and effort to leave a review our Insignia™ - 1.3' USB-to-RS-232 (DB9) PDA/Serial Adapter Cable - Black. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
- Pros mentioned:Overall performance
Not for all screens
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return. Was not able to use but looks like it is good quality.
No, I would not recommend this to a friend - Cons mentioned:Cable length
Too Short for My Needs!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This cable is only 1 foot long. I need one that was three feet or more.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello John, Thank you for taking the time to leave a quick review of the cable. We will take your comment for a future reference. Please keep in mind of the exchange period that Best Buy offers their customers if you would like a longer set. If you have any questions or concerns, contact us. We would love to assist you. Grecia M. | Insignia Support https://www.insigniaproducts.com/contact-us
- Cons mentioned:Cable length
Incorrect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incorrect cord, cord too short - wrong terminals - no good
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I certainly apologize about the situation with your PDA/Serial Adapter Cable. The productis designed to work properly with the compatible devices. However, I understand your situation and I want you to know that you can take advantage of the 15 day return period that Best Buy grants you for this product directly at the Customer Service counter at your nearest store with your receipt in hand.
Cesar G. - Insignia Support
Did not work for extended display
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product did not work when I tried to use it for extended display.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, H123.
I apologize about your experience with your PDA/Serial Adapter Cable. I want you to know that this could be caused by several reasons and I would like to provide you with the correct troubleshooting steps to find out the source. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you with it.
Cesar G. - Insignia Support
Not Again !!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So just like the other purchase, no receipt to return. Item was not what i wanted. This was on-line June 20, 5 calls & 2 email addresses later, still no receipt
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Sleddryvr,
Thank you for writing a review about our Insignia™ - 1.3' USB-to-RS-232 (DB9) PDA/Serial Adapter Cable, with Prolific Chipset - Black . We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Support
Marites
www.Insigniaproducts.com