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Customer Ratings & Reviews

$19.99

Customer reviews

Rating 4.6 out of 5 stars with 1390 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and compatibility of the "1.3' USB-to-RS-232 (DB9) PDA/Serial Adapter Cable, with Prolific Chipset". Users appreciate its USB functionality and ease of use. The price is also considered a bargain, and driver installation is straightforward. However, some customers have noted that the cable length is quite short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,390 reviews
  • Rated 3 out of 5 stars

    Good quality cable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am somewhat pleased with the function of this USB-Serial cable. The appearance and feel however seems sub-par.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was not what i needed although it was true to its description

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sufficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable provides the needed connectivity. Would be nice to have this cable offered in a longer length.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works but not rugged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a fine cable for what it does I just wish it was a lot more durable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Couldn't get it to work, bought card instead

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say how well it worked, tried tech support and other driver.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good value for this item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the item as I found it did not suit my purpose. Not the item's fault.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit tedious to install driver but once it all done, it gets it done.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unrecognized

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even after scouring the Insignia site for updated drivers and missing, but required, DLL files, the system never recognized any device we attempted to connect.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 1.3' USB-to-RS-232 (DB9) PDA/Serial Adapter Cable! We understand that you're having issues with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    I purchased incorrect cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable was fine, it was just the wrong one for what I needed.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for your feedback on this USB-to-RS-232 (DB9) PDA/Serial Adapter Cable. Please remember that if you are dissatisfied by the product, you have a 15 day return period at the store that you can take advantage of. Sincerely, Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item works. use it if you need a serial port for testing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works Mostly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes it works; sometimes it doesn't. Overall not a bad product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Used to convert serial to usb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took to long for laptop to recognize the cable when connected

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    VGA adapter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay option for laptop with no VGA hookup, VGA does not carry audio

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wrong item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't work for what I needed also priced too high

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t work with PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work at all with PC. The only drivers you can download are for Mac. Do not buy this cable if you need it for PC.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bought wrong adapter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy took back the open product and refunded my card.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I really needed This for a project. since tigerdirect is not longer a brick&mortar store I bought it at BB. I do not blame BB for the crapola that is this cable. Unable to find any support for drivers and when I did find it, it didn't work

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for your review of this 1.3' USB-to-RS-232 (DB9) PDA/Serial Adapter Cable. If you are dissatisfied by the product, remember that you have a 15 day return period at the store. Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    return policy it unreasonable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The special cord did not work for my CPU and projector. When I went to the store to return the item - in PERFECT condition, was told I could NOT have a refund. This is even though I bought the item using my credit card. Some random time frame was the excuse. Well I took a lot of time trying to see if the adaptor cord would work for my equipment. It did not. The manager was very unhelpful at the Davenport Store. I will NOT be there again except that I was FORCED to get a gift card instead of the return. What a bunch of crap. I will use the gift card and then not walk the doors ever again. Bye bye

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a VGA chord.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Searched for VGA chords and this popped into results. I wrongly assumed it would work for what I needed. I am sure the product is fine but the search function failed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Worked once then burned up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price. If you need something quick to get connected to your device this will do it, but do not rely it for your tool bag of needed items.

    No, I would not recommend this to a friend