Customer Ratings & Reviews
- Model:
- NS-PU99501
- SKU:
- 5883029
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the overall performance and compatibility of the "1.3' USB-to-RS-232 (DB9) PDA/Serial Adapter Cable, with Prolific Chipset". Users appreciate its USB functionality and ease of use. The price is also considered a bargain, and driver installation is straightforward. However, some customers have noted that the cable length is quite short.
This summary was generated by AI based on customer reviews.
Couldn’t get it to work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After reading the reviews to make sure this product would work with my windows 10 machine I purchased it. It didn’t work for the application that I needed it for.
No, I would not recommend this to a friendDoesn't support Windows 11
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At the time I purchased this, it didn't support windows 11, so I had to return it.
No, I would not recommend this to a friendThis item only works with Macs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This doesn't work with Windows. Although the description says "USB-equipped PC or Mac" and "PC and Mac compatible", we could not find any Windows drivers, and a call to Best Buy tech support confirmed that there are only Mac drivers available. Quoting tech support: "This device is for Mac only."
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Evildad,
Thanks for taking the time and effort to leave a review our Insignia™ - 1.3' USB-to-RS-232 (DB9) PDA/Serial Adapter Cable - Black. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
- Pros mentioned:Overall performance
Not for all screens
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return. Was not able to use but looks like it is good quality.
No, I would not recommend this to a friend - Cons mentioned:Cable length
Too Short for My Needs!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This cable is only 1 foot long. I need one that was three feet or more.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello John, Thank you for taking the time to leave a quick review of the cable. We will take your comment for a future reference. Please keep in mind of the exchange period that Best Buy offers their customers if you would like a longer set. If you have any questions or concerns, contact us. We would love to assist you. Grecia M. | Insignia Support https://www.insigniaproducts.com/contact-us
- Cons mentioned:Cable length
Incorrect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incorrect cord, cord too short - wrong terminals - no good
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I certainly apologize about the situation with your PDA/Serial Adapter Cable. The productis designed to work properly with the compatible devices. However, I understand your situation and I want you to know that you can take advantage of the 15 day return period that Best Buy grants you for this product directly at the Customer Service counter at your nearest store with your receipt in hand.
Cesar G. - Insignia Support
Did not work for extended display
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product did not work when I tried to use it for extended display.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, H123.
I apologize about your experience with your PDA/Serial Adapter Cable. I want you to know that this could be caused by several reasons and I would like to provide you with the correct troubleshooting steps to find out the source. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you with it.
Cesar G. - Insignia Support
Not Again !!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So just like the other purchase, no receipt to return. Item was not what i wanted. This was on-line June 20, 5 calls & 2 email addresses later, still no receipt
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Sleddryvr,
Thank you for writing a review about our Insignia™ - 1.3' USB-to-RS-232 (DB9) PDA/Serial Adapter Cable, with Prolific Chipset - Black . We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Support
Marites
www.Insigniaproducts.com
Requires Vaporware Software
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It requires software that is not on the vendor's site and is not available anywhere and only works on Windows and not MacOS.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Greg, Thank you for taking the time to leave a review of our Insignia™ - 1.3' USB-to-RS-232 (DB9) PDA/Serial Adapter Cable, with Prolific Chipset - Black. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Worked some of the time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Proved to be unstable....worked sometimes would drop connection. Cannot use when unreliable..
No, I would not recommend this to a friendStick to true R2-232 card, not emulation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While this could work in minor COM port applications, i was using it with a device that expects native RS232 voltages. This emulator cable did not provide identical emulation, and so data transmission was intermittent.
No, I would not recommend this to a friendNot Useful latest MS OS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.doesn't work with windows 7 above. Might work OS version prior to Windows 7 or other OS
No, I would not recommend this to a friendFailed to work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Using to convert serial data from a sensor (eg, weighing scale) into USB format to feed it to Microsoft Excel. The device produced giberish. Several hours with the equipment and software engineers for my system confirmed that this device was not performing.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi.
I'm really sorry that this device causes such a mess on your data. We sincerely hope that this situation was corrected with a easygoing exchange directly at the store and that everything got to work as expected.
Charles V. - Insignia Support
https://www.insigniaproducts.com/contact-us
Not Useful For Our Application
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item to use in an answering Center for their phone system. It worked on the first use each time and then had to be reset. I would not recommend that you buy this to use it in a high volume situation.
No, I would not recommend this to a friendElectrical Engineer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I give it one star because it will not work with Windows 10 and the box says PC but does mention Windows 7 or older. I found this out after contacting Insignia while looking for the driver online.
No, I would not recommend this to a friendWorks but wouldn't buy it again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was not user friendly to setups and had a hard tome with Windows 8
No, I would not recommend this to a friendDid Not Work...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device will not work for pushing a display from a laptop to a monitor. It requires the same type adapter but with different capabilities so i had to return this item and get a different adapter. It would be helpful if the specs for this item were more specific.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! Thank you for taking the time to write a review about this adapter. If you have any more feedback that you wish to provide about this adapter, please contact us at www.insigniaproducts.com/support Best, Fernanda B. Insignia Support.
Not quite compatible with Cisco routers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.does work on tandberg systems but not cisco routers
No, I would not recommend this to a friendCord was returned. Terrible local store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cord was returned due to wrong prong configuration. The local store is the worst! Even during pandemic, limited hours if they’re even open and still enforces 14 day return policy! Buyer beware!
No, I would not recommend this to a friendCould not use it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to find a connector cable from my older Canon printer to my new Microsoft laptop. Went to Best Buy three times but the advice to get various cables did not work so I bought a new wireless Canon printer.
No, I would not recommend this to a friend