Customer Ratings & Reviews
- Model:
- NS-PU99501
- SKU:
- 5883029
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the USB to serial functionality, compatibility with various operating systems and devices, and the ease of use of this adapter cable. Many appreciate its quality and durable construction. However, some customers point out that the cable length is short, and that the lack of included drivers may pose a challenge for some users. Overall, the positive feedback on functionality and ease of use outweighs the concerns about cable length and driver support.
This summary was generated by AI based on customer reviews.
Requires Vaporware Software
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It requires software that is not on the vendor's site and is not available anywhere and only works on Windows and not MacOS.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Greg, Thank you for taking the time to leave a review of our Insignia™ - 1.3' USB-to-RS-232 (DB9) PDA/Serial Adapter Cable, with Prolific Chipset - Black. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Worked some of the time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Proved to be unstable....worked sometimes would drop connection. Cannot use when unreliable..
No, I would not recommend this to a friendStick to true R2-232 card, not emulation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While this could work in minor COM port applications, i was using it with a device that expects native RS232 voltages. This emulator cable did not provide identical emulation, and so data transmission was intermittent.
No, I would not recommend this to a friendNot Useful latest MS OS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.doesn't work with windows 7 above. Might work OS version prior to Windows 7 or other OS
No, I would not recommend this to a friendFailed to work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Using to convert serial data from a sensor (eg, weighing scale) into USB format to feed it to Microsoft Excel. The device produced giberish. Several hours with the equipment and software engineers for my system confirmed that this device was not performing.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi.
I'm really sorry that this device causes such a mess on your data. We sincerely hope that this situation was corrected with a easygoing exchange directly at the store and that everything got to work as expected.
Charles V. - Insignia Support
https://www.insigniaproducts.com/contact-us
Electrical Engineer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I give it one star because it will not work with Windows 10 and the box says PC but does mention Windows 7 or older. I found this out after contacting Insignia while looking for the driver online.
No, I would not recommend this to a friendNot Useful For Our Application
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item to use in an answering Center for their phone system. It worked on the first use each time and then had to be reset. I would not recommend that you buy this to use it in a high volume situation.
No, I would not recommend this to a friendWorks but wouldn't buy it again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was not user friendly to setups and had a hard tome with Windows 8
No, I would not recommend this to a friendDid Not Work...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device will not work for pushing a display from a laptop to a monitor. It requires the same type adapter but with different capabilities so i had to return this item and get a different adapter. It would be helpful if the specs for this item were more specific.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! Thank you for taking the time to write a review about this adapter. If you have any more feedback that you wish to provide about this adapter, please contact us at www.insigniaproducts.com/support Best, Fernanda B. Insignia Support.
Not quite compatible with Cisco routers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.does work on tandberg systems but not cisco routers
No, I would not recommend this to a friendCord was returned. Terrible local store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cord was returned due to wrong prong configuration. The local store is the worst! Even during pandemic, limited hours if they’re even open and still enforces 14 day return policy! Buyer beware!
No, I would not recommend this to a friendCould not use it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to find a connector cable from my older Canon printer to my new Microsoft laptop. Went to Best Buy three times but the advice to get various cables did not work so I bought a new wireless Canon printer.
No, I would not recommend this to a frienddoes what it does
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works but too expensive. This Insignia™ NS-PU99501 cable allows you to connect a device with an RS-232 (DB9) serial port to a USB hub or USB-equipped PC or Mac and supports data transfer rates of more than 115 Kbps for rapid performance.
No, I would not recommend this to a friendDon't waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for use on windows PC and drivers will not load and support site does not have drivers. The default drivers that load will not work. I had to order a cable off amazon and worked perfect!
No, I would not recommend this to a friendJunk - Does not work reliably
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was my second USB to serial cable that failed. Reason I know it is bad is because I replaced it with a different brand and that one works good. Have had several people tell me that they wont use this brand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Greetings! Thank you for your review of this USB-to-RS-232 (DB9) PDA/Serial Adapter Cable. Please remember that you have a 15 day return period at the store, if you are not satisfied with the product. Have a nice day! Louie L. Insignia Products.
Useless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.adapters are definitely not Best Buy's strong suit, the computer doesn't recognize the device connected to the cable, it only recognizes the cable.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Kevin,
I'm very sorry to read about the problems with your Insignia PDA/SERIAL Adapter. Could you please contact us, so we can help you?
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
Obsolete information
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work on anything after Windows 8. Had to return it. Say on the label works on all versions of Windows.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Obsolete,
We're sorry to disappoint you. We are considering our customer review for us to improve our products and to provide the best.
Insignia Support
Lea
www.insigniaproducts.com/support
Didn’t work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This didn’t work - does not fit the serial port on my monitor. The product description needs to be modified to be more specific for this item.
No, I would not recommend this to a friendWrong item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would help if I actually got the right item. I even paid for 1 day shipping and I can't reorder because I don't want to spend more money.
No, I would not recommend this to a friendDid not work for my needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this cable to interface with Windows 8.1 software to operate an ignition software and hardware product. The cable did not work with the software and hardware and windows 8.1.
No, I would not recommend this to a friend