Customer Ratings & Reviews
- Model:
- NS-PU99501
- SKU:
- 5883029
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the USB to serial functionality, compatibility with various operating systems and devices, and the ease of use of this adapter cable. Many appreciate its quality and durable construction. However, some customers point out that the cable length is short, and that the lack of included drivers may pose a challenge for some users. Overall, the positive feedback on functionality and ease of use outweighs the concerns about cable length and driver support.
This summary was generated by AI based on customer reviews.
Didn't work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to hook a vinyl cutter up to my computer. The cutter has a serial plug and my computer has a usb port. I bought this to connect the 2 but it didn't work.
No, I would not recommend this to a friendNot Very Reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Using this to link with a Samsung TV for development. Using this adapter cable tends to freeze up the console. I ended up switching to a Trendnet cable for reliability
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for posting this review of the USB-to-RS-232 (DB9) PDA/Serial Adapter Cable. Please contact us so we can get the issue solved: https://www.insigniaproducts.com/contact-us. Louie L. Insignia Products.
Don't buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product did not work with Windows 7 64 bit. I even downloaded driver from website. Still would not load. I purchased 1 from Office Depot and it worked great.
No, I would not recommend this to a friendUSB Adapter Cable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item was returned because the USB cable came with another product that was purchased.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the serial adapter. I am sorry to read that the unit was returned. We appreciate the feedback.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
This product will not work on Apple MACs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This products works on PCs, but be aware that it will not work on Macs even with the new driver that is supposed to fix the issue.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you very much for submitting your comments for this boombox, I am sorry to read that this quit working, please contact us at https://www.insigniaproducts.com/contact-us in order to get further assistance. Omar S. - Insignia Products Support.
Wrong adapter ordered
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wrong adapter was ordered. The receipt was lost, so cannot return the purchase.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello EBH116,
Thank you for taking the time out of your day to give us our review on this cable. I understand that the situation that you are in is a very delicate situation and I can assure you that if you contact us we will get you on the right track.
https://www.insigniaproducts.com/contact-us
Brian C. Insignia support
Can't make it work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am still trying to find drivers for windows-7 program to make it work. Not happy at this point.
No, I would not recommend this to a friendWRONG ITEM
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the right item and stores are closed do to COVID-19 and I can't return it.
No, I would not recommend this to a friendIt did not work would like to have it replaced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needs to be replaced, it does not work right cabled but the electronics part is not working
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello
I know how disappointing it is for an item to quit working so quickly, so to make sure that you receive the proper solution with your device, I will like to suggest to get in touch with us at: 877-467-4289 so that we can help you get any issue solved.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Look again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not for vga although it does look very similar online
No, I would not recommend this to a frienddon't waste your money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did like this product, plus it did not work. Poor quality
No, I would not recommend this to a friendCompatiblity is horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not backward compatible to W8.1. Not shown on web site. Useless to me.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, I am sorry to read that you are having issues connecting it to windows 8. Please contact us to check further options.
-Grace Insignia Support
https://www.insigniaproducts.com/contact-us
Problem down loading drivers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Down loads did not work. Tried several times to get downloads.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Fedup,
Thank you so much for providing us with your review on this adapter, it pains me to hear that you are having these type of issues with it. I can assure you that this is not normal and it needs to be repaired. Please contact us at Insignia at 877-467-4289 so that you can receive the proper help you need.
Brian C. -Insignia Support
Poor connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not connect with windows 10. I did not work with my computer
No, I would not recommend this to a friendNot properly market
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor description of what works and don't work had to call factory to find outb
No, I would not recommend this to a friendDidnt work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt work returned it, i dont know why it did not
I would recommend this to a friendDidn't work with mg setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return the device as it didn't work with my setup.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there! I'm really sorry to read that this serial adapter didn't work for your needs, however is good to know that you were able to take advantage of Best Buy's return policy. -Elsa A. Insignia Support.
- Pros mentioned:Compatibility
USB to Serial for configuring console based equipm
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to configure some older equipment that only has serial console access. I did a "buy on-line" and pickup in store to get in and out quick. The lady behind the counter does't understand that this process is done to get in and out quickly as she was very pre-occupied lolligagging with her colleague. This item works great under MAC OS X, however you will need to go out and grab the correct driver. It is available here: http://www.insigniaproducts.com/products/computer-speakers-accessories/NS-PU99501.html Then check out this gent's write up for some other terminal options: http://pbxbook.com/other/mac-ser.html#serial Good luck.
I would recommend this to a friend - Pros mentioned:Overall performance
Nice cord
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cord worked as described and was good value. Nice color.
I would recommend this to a friend - Pros mentioned:Overall performance
Perfect fit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was exactly what I needed, it works great and delivery came when I was told it would be here
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review! We're glad to hear that the Insignia™ USB-to-RS-232 Adapter Cable was exactly what you needed and that it’s working great for you. It’s also great to know the delivery met your expectations—reliable service is something we strive for!
If you ever need assistance or have any questions, we’re here to help. Ivy | Insignia Support