Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$19.99

Customer reviews

Rating 4.6 out of 5 stars with 1391 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and compatibility of the "1.3' USB-to-RS-232 (DB9) PDA/Serial Adapter Cable, with Prolific Chipset". Users appreciate its USB functionality and ease of use. The price is also considered a bargain, and driver installation is straightforward. However, some customers have noted that the cable length is quite short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,391 of 1,391 reviews
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    was exactly what i needed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly what I needed to get my reader to work on my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    GREAT ADAPTER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AFTER TRY ANOTHER BRANDS FROM OTHER STORES THIS WAS THE BEST FOR THE JOB

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great accessory

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adapter was easy to set up, Windows was able to quickly locate the software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid build and fits the bill completely. Expect it to last a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked as expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the adapter once to upgrade the firmware in a home theater 7.1 channel receiver. Transferred the data from PC to the receiver without issues.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Single Baud Rate only

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to connect legacy RS232 serial line to my computer. After consultation with the manufacturer, turned out this unit will only communicate at 115kbps where I needed 19200 or 9600 bps. Packaging did not clearly indicate this. If it had, I would not have purchased this device, since it would not do what I want. Device returned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work with windows 7

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Specs say it will work with all versions of windows, the instruction manual says Windows 7 or 8 will automatically install the drivers, which it didn't, then says you can also download the drivers for all versions of windows from from the product page at www.insigniaproducts.com. But only the Mac drivers are listed. Called support to get the drivers and was told "Sorry but windows 7 isn't supported at all, its not the their fault it's Microsoft's, for not providing the drivers". Then why does the manual say windows 7 drivers will be installed automatically? and why not have the drivers still available for download on their own website? Wasted time and money. They should redo their manuals/instructions/specs because they are incorrect.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Insignia driver doesn't work in macOS Sierra

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia driver is not signed so it won't work in macOS Sierra with SIP enabled. There appears to be an updated driver that is signed here: http://www.prolific.com.tw/US/ShowProduct.aspx?p_id=229&pcid=41

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No driver software

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only did the store personnel not know what a serial port is, but they had no clue about whether this device will work on a Windows PC (maybe it does, but there's no way to find out). The instruction booklet tells you to go to insigniaproducts.com to find the Windows driver, but the only option offered is a Mac driver. The installer for the Prolific adapter (which this apparently is) is over 10 MB in size and hangs when you try to run it. All in all, this product is not ready for prime time and shouldn't be sold.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Does not work with MacOS Catalina!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you try to install this with MacOS Catalina you'll be told that "This package is incompatible with this version of macOS.". All of the timestamps from the installation zip are from 2016, so this isn't much of a surprise.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the model i needed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, but it did not fit my computer. IM

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you very much for your feedback, I am sorry to read this was not the device you were looking for, please take advantage of the Best Buy 15 day return policy and feel free to contact us at https://www.insigniaproducts.com/contact-us so we can help you to find the device you are needing. Omar S. - Insignia Products Support. BBY-ExBrand_Insignia