Customer Ratings & Reviews
- Model:
- NS-CZ10WH6
- SKU:
- 8389389
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the overall performance, size, and capacity of the 10.2 Cu. Ft. Garage-Ready Chest Freezer. Many appreciate its quiet operation and effective temperature control. However, some customers have expressed concerns about the absence of interior lighting, occasional dents upon arrival, quick frost buildup, and the limited number of included accessories. Despite these minor drawbacks, the freezer is generally well-received.
This summary was generated by AI based on customer reviews.
Pay for what you get
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the greatest appliance ive ever had but it was servicable
No, I would not recommend this to a friendFreezer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product and it lasted 3 weeks. I didn't return to Besy Buy, I just wrote it off.
No, I would not recommend this to a friendSlight damage on drop off
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great item. However, was delivered with damage to outside. Was identified by the driver/delivery guy upon removing the box while on the truck. Was supposed to hear from Best Buy the following day. Never did and it’s going on day 5.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi StevenD,
We are sorry that you have received a damaged product. Hearing your feedback helps us to make sure that this will not happen again to our valued customers like you. For further assistance, please contact Insignia at 1-877-467-4289 and we will be glad to assist you.
Insignia Support
Lea
https://www.insigniaproducts.com/
Chest freezer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works ok I got from outlet store so it has dents and scratches but works ok
I would recommend this to a friendFrosts up
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this now for about three months or so. It definitely keeps food frozen but it does frost up quite a bit.
No, I would not recommend this to a friendgarage-ready freezer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.timely delivery , workers very professional. So far works well.
I would recommend this to a friendWorst purchase experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst customer service in my life. Will never purchase with Best Buy. Had the worst purchase experience in my life
No, I would not recommend this to a friendSeems to work fine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems OK one problem is after opening lid once and closing it, it can be very difficult to open again right away
I would recommend this to a friendInconvenient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I waited for 1 and 1/2 months for the chest freezer to be delivered.On the delivery day they called me and rescheduled it to a week and a day later which was very disappointing and inconvenient for me.Delivery shouldn’t be that long!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback regarding your recent experience with the delivery of the Insignia™ Chest Freezer. I sincerely apologize for the inconvenience and disappointment you experienced due to the delay.
We understand how important timely delivery is and strive to meet the expectations of our customers. Your experience falls short of those standards, and we appreciate you bringing it to our attention.
If there is anything we can do to assist you further or if you have any additional concerns, please feel free to reach out.
Thank you for your understanding, and we appreciate your patience. --Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Overall performance
Dented, but works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a dent on its side. Works so far. Don’t know for how long
I would recommend this to a friend nice freezer for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice freezer the temp knob on the lower front could be a problem with kids but all in all it is a nice value freezer
I would recommend this to a friendMissing Pieces
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.item was purchased new. when we upacked it 2 legs were missing. Called the store and was told the only thing I could do is to bring the freezer back and exchange for another one - and they are out of stock. Asked if the 2 legs could be ordered - was told no. purchased GEEK protection - this only applies to break downs, not missing pieces.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you so much for your feedback on our 10.2 Cu. Ft. Chest Freezer, I truly apologize that you're going through this situation and I understand this can be pretty frustrating. In this case, I would really like you to get in contact with our support team to get further assistance. Please click on the link bellow, our agents will be more than happy to assist you.
Roberto E.
www.insigniaproducts.com/contact-us
Big dent by base of freezer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When we unpacked the freezer @ home , we found a big dent on left bottom side of freezer .
I would recommend this to a friendFreezer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Third time was a charm. First 2 delivery tries brought damaged item.
I would recommend this to a friendGood for the price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I need a freezer to store additional food and thank God I found this on the Best Buy website!
I would recommend this to a friendFreezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The brand is not good quality. Price is reasonable
No, I would not recommend this to a friendGood basic freezer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we needed, nothing fancy. So far it is doing what we needed it to do... freezing the food!
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good discount, good price, nice quality item, and I had assistance carrying it to my car.
I would recommend this to a friendNeeded a larger unit.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just wished it was larger. Oh well. No one seemed to have one.
I would recommend this to a friendGood deep freezer for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thermostat control leaves alot to be desired. It only has 4 options. On, Low, High, Off
I would recommend this to a friend
