Customer Ratings & Reviews
- Model:
- NS-CZ10WH6
- SKU:
- 8389389
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the overall performance, size, and capacity of the 10.2 Cu. Ft. Garage-Ready Chest Freezer. Many appreciate its quiet operation and effective temperature control. However, some customers have expressed concerns about the absence of interior lighting, occasional dents upon arrival, quick frost buildup, and the limited number of included accessories. Despite these minor drawbacks, the freezer is generally well-received.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Frost buildup
It doesn't freeze
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I put in it like 50 lbs of meat and it doesn't freeze it i hat to put ice bags inside but ice melted im not happy
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 10.2 Cu. Ft. Garage Ready Chest Freezer! We know how frustrating is that your unit won't freeze. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
I would avoid.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had the freezer for two weeks, went on vacation and came home to find $1,500 worth of beef (1/2 cow) completely thawed. No power outage (confirmed with neighbors and nothing else was reset in the house). I turned it off and turned it back on, and it reset. Once reset, it froze the contents. That doesn't do any good for the already spoiled items. I wouldn't trust it, unless you had some alarm on the system to tell you when it failed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JimO,
We are sorry for your experience. Please know that your feedback is important to help us improve the quality of our product.
Insignia Support
Lea
https://www.insigniaproducts.com/
Broke in under two years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it, good deal, worked great. Just opened it up and over $400 in food is ruined. Less than two years old. Kept in my semi heated garage. Coils all clean, no dust on compressor. Everything still looks new but it wont turn back on and i lost all the food in the full freezer. Buy a different brand.
No, I would not recommend this to a friendDO NOT BUY!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the unit for 1 year and half, the automatic defroster was not working appropriately, so I being manually defrosting it every 6 months. last month we came back from a weekend vacation and found the freezer warm with bad smell. lost ~20 lbs cow meat. When I opened the side door -where the motor is-, the motor is on/working -hot- and Freon is leaking on the ground. BestBuy said I'm out of warranty, and Insignia customer service they never answer their phone, even after holding for > 30 min.
No, I would not recommend this to a friendFailed at 3 and a half years.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was good while it lasted. I defrosted it every 8 or 9 months. I made sure to keep 6 inches clear all the way around it. It was a good freezer until it failed at three and a half years old. I freezer should last a lot longer than that. I won't buy another freon this company. I'm going shop for another and you can bet your butt it won't be an Insgnia.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thanks for taking the time to leave a review about your chest freezer. We are sorry to read that you had issues with your chest freezer, we completely understand how frustrating this situation can be. But feel free to contact us by clicking the link below and we will be here to try to help you.
https://www.insigniaproducts.com/contact-us
Marcos O. - | Insignia Support |
Insignia chest freeser
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.“To good to be true”No durability after a year. Runs out and like a china stuff can’t be fixed. Have to buy another but this time research better. Never buy this brand in my life. China drop. Waste of money. #neveragaing
No, I would not recommend this to a friendWas Damaged! Wasted My Time!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered a chest freezer online, drove 40 minutes to pick it up and 40 minutes back home, got it inside and opened it only to find out the corner trim is broken off of it! Now I have to load it all back up, drive ANOTHER 40 minutes there and 40 minutes back!
No, I would not recommend this to a friendDamage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well apparently when they discover or cause damage they don't have enough common sence to grab a new one off the shelf and deliver it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Will,
Thank you very much for taking the time to review our Insignia - 10.2 Cu. Ft. Chest Freezer - White. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
Disposable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for 2 years and compressor went out. Good luck trying to find parts or trying to get Best Buy to help.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Goodhelphardtofind,
Thanks for taking the time and effort to leave a review Insignia™ - 10.2 Cu. Ft. Chest Freezer - White. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
