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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 4312 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 4,312 reviews
  • Rated 4 out of 5 stars

    Freezer seems to working well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price, coupled with the quickness of delivery led to the purchase of this freezer. After a month everything seems to be working well. Door seal is really tight. Like the display on the door,

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Refrigerator or freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with it. It can be used as refrigerator or freezer. We got it to as a freezer. Perfect size for the space we had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great. Easy to reach everything with the upright design. Quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great as a 2nd refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I wanted as a second refrigerator. Looks nice in my dining room

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Freezer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer works really well, looks great, and provides easy storage.

    I would recommend this to a friend
  • Cons mentioned:
    Door design

    Rated 4 out of 5 stars

    Upright freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is nice but the door is hard to open when you pull the handle

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handy and not too big to fit my low ceiling basement. Using it as a freezer to store some extra food.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer/Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. It can be used as a ful freezer or refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer works perfectly in our garage where we park our two cars

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Good!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the freezer, and I strongly recommend the it to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent amount of space with effective freezer and added plus of being able to change to a fridge if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerators/freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my refrigerator! Best thing I ever did! Tons of storage!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, TeresaG, for your fantastic review! We're thrilled to hear that you absolutely love your Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. It's great to know that it provides you with tons of storage and has been a great addition to your home. If you ever need any assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Freerzerrrr

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great freezer. Every time i look everything inside is frozen.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Rich! Thanks for the enthusiastic feedback! We're thrilled to hear that the Insignia™ Convertible Upright Freezer is performing so well for you. It's great to know that it's keeping everything perfectly frozen. If you have any other comments or need assistance, feel free to reach out. Stay cool! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Upright frost free freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size! Just what I wanted to fit in a tight location and be frost free!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice freezer, not to small not to big. just right for are needs.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Freezer, perfect size. Nice option to be able to switch between being a freezer or refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great freezer at a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid performance, consistently delivering proper temperatures and sharp looking appliance for the garage. Our first impression and reviews are quite positive.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive review! We're thrilled to hear that you're enjoying your Insignia™ freezer and that it is performing well for you. It's great to hear that it meets your expectations in terms of temperature control and appearance. If you have any questions or need further assistance, please don't hesitate to reach out. Enjoy your new freezer! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Very nice quiet freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only owned this freezer for a short period of time but it appears to be a quality product. It seems very well insulated and is quiet when it is running. I would recommend this freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So good, getting another is a no-brainer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. We liked our first Insignia unit so much, that we added a second to maximize our freezer space. Important to closely examine condition of unit when opening the packaging. We did have one arriving damaged- but that’s no fault of the Best Buy team members. The box didn’t indicate any signs of damage.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like our new Insignia Freezer. It is very spacious. The only downside to this product is lack of leveling feet on the rear of the unit. This is the reason for the 4 stars.

    I would recommend this to a friend