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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 4312 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 4,312 reviews
  • Rated 4 out of 5 stars

    FYI- Only the door is stainless!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please be aware that the stainless steel model has a stainless door ONLY, and the sides, top, and back are all black plastic! The description of this item was very misleading. Also.. if it arrives damaged and you'd like to keep it at a discount, it is Best Buy's policy to refund in gift cards only, not original payment. Just things I wish I'd known before I made this purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Myfreezerfridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was more than I expected. It has please of room for my freezer needs

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We made this a full freezer and stores alot of frozen items

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and works fine. No complaints. Easy to set up and the front panel is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Holds temp great. Keep it around 10°.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price we bought. Easy to display items on the shelves

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great freezer and good layout

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect size freezer. The layout is very good. It is much easier to use than a top load.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insignia™ - 13.8 Cu. Ft. Upright Convertible Freez

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this freezer is perfect for our needs. Delivery was on time and set up was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new freezer. Easy to program temperature and has nice storage. Keep up the good work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delighted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer, just what I expected. I’m using it as an extra freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had now for almost four weeks and so far its working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product awesome price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The praise was amazing, but the best part of the purchase was actually the delivery the guys that delivered it were Awesome …..

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful review! We’re happy to hear that you’re pleased with the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer and found it to be a great value. It’s fantastic to know that the delivery team made such a positive impression. If you have any other feedback or need assistance, don’t hesitate to reach out. Enjoy your new freezer! Thank you for choosing Insignia! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Attractive basic freezer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient size and neat digital display of temperature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rich

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely perfect. Fits our needs. Delivery was amazing. Love Bestbuy

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful feedback! We're delighted to hear that our product fits your needs perfectly and that you had an amazing delivery experience. We appreciate your love for Best Buy and are thrilled to have you as a satisfied customer.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is everything its suppose to be, works great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's extended warranty is the reason I shop at Best Buy. I've had horrific experience with refrigeration products. Went through 3 refrigerators in 3 years. Would have lost a small fortune if it wasn't for the in house warranty. Hopefully this freezer keeps working. Its nice and I like the upright because you can see whats in there.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Roomy fridge for garage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very roomy fridge. Temperature display is useful to see it’s working. No problem so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    other than the fact it has glass shelves, as we are using it for a freezer, it is spacious and quiet

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dangerous: Inadequate Temp won't get below 40F!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I noticed my food spoiling more quickly than my other fridge. I was throwing out a lot of moldy cheeses and vegetables on a regular basis. I set up 2 different types of properly calibrated thermometers in the fridge - one on the middle shelf and one on the door shelf. I made sure the door was not opened for less than 4 hours. The thermometer is set at 35F, but the interior of the fridge will not go below 40F. Checking regularly, the temp is still consistently running at 40F. This is dangerous. Looking into this problem, I found this to be a very common complaint. The freezer gets to freezing temperature so the unit is certainly capable of maintaining a proper refrigerator temp and yet it won't get to 35F. My unit is no longer under warranty, but I consider this to be actually a defect.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Best freezer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an upright freezer and this fit the bill. Love that it can also be a fridge if ever needed.

    I would recommend this to a friend