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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 825 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers appreciate the size, price, and ample space of this 14.0 Cu. Ft. Garage-Ready Chest Freezer. Many also praise its ability to maintain a consistently cold temperature and its quiet operation. Positive feedback also highlights its overall performance and the inclusion of convenient baskets. A minor drawback mentioned by some customers involves the freezer's lock mechanism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 825 reviews
  • Rated 5 out of 5 stars

    Nice size Deep Freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I was advised by the tech to let sit for 12 to 24 hrs due to it being transported standing up. The freezer is ver spacious, comes with ablight and lock. And as of this review it is operating well in my garge.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback! We're glad to hear that our deep freezer is a nice size. Adequate storage space is essential, and we appreciate your support. If you have any other thoughts or need further assistance, feel free to reach out. Happy freezing! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Spacious, Quiet, Energy-Efficient – Excellent Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the 14.0 cu. ft. Insignia chest freezer from Best Buy, and I couldn’t be happier with my decision. First and foremost, the freezer is incredibly spacious, offering ample room to store everything I need with ease. It’s perfect for bulk storage, and I love how organized I can keep everything inside. Another standout feature is how quiet it is. Even with its large capacity, it operates almost silently, which is a huge plus in my home. I’ve also noticed that it’s very energy-efficient, which is important to me as I try to keep my utility costs down. I also have to give a shoutout to the Best Buy delivery team. They were polite, professional, and went above and beyond to ensure the freezer was placed exactly where I wanted it. The entire process—from purchase to delivery—was seamless, making this a great experience overall. If you’re in the market for a reliable, spacious, and efficient chest freezer, I highly recommend the Insignia 14.0 cu. ft. model. It’s been a fantastic addition to my home!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Freezer/Check for damage before taking home

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Check for damage before taking home! Had it shipped to store. After getting home and unboxing I noticed the corner of the lid was damaged. I called the customer support. They told me to bring it back for refund, but could not tell me when/if I could get another one As was showing temporally out of stock. Didn't want to load and unload by myself again so decide to keep as the damage didn't affect the seal of the lid. That is my reason for knocking 1 star off. Caught during a deal of the day sale. Pleased with the size of the freezer. Used this to replace 2 smaller freezer. Very Quiet. The light along with 3 wire baskets is a nice addition as well. The green indicator light is nice and bright making it easy to tell that it has power. Overall for the money this can't be beat.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Insignia 14 Cu. Ft Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We sell frozen products and have had a number of freezers over the past 15 or more years. Some keep on keeping on, some have quit, one (US) brand being worse than others. They all rust, especially on the inside around the bottom. I'm delighted with the two Insignia units that I bought on Deal of the Day for a very economical price. The internal shell appears to be aluminum, so the rust issue shouldn't be a problem. I did run a bead of silicon around all of the joins in the internal shell, as I've had issues with mold starting after a defrost or two. By sealing the joints, it makes it waterproof. I'm a little surprised that this doesn't happen at the factory TBH. I'm delighted with these two freezers, they hold a deep cold, and 14 cubic feet is an ideal size. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im in love with my new deep freezer. While I had reviewed the dimensions for it I was delighted to see that it was larger inside than I had anticipated. Before purchasing I went over all of the negative reviews and was pleased to see that most were about delivery and install, less about the product itself. Though the lid does get quite cold its not a concern. Still i recommend purchasing the insurance for it just incase something malfunctions later on. Summer is coming up and my garage gets insanely hot so i will see how well it holds temp then. High hopes so far :)

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with us! We're thrilled to hear that your new deep freezer has exceeded your expectations in terms of size and functionality. It's great to know that you found the reviews helpful in making your decision. Purchasing insurance is a wise choice for added peace of mind, especially in changing weather conditions. If you have any questions or need further assistance, feel free to reach out. We appreciate your recommendation and hope your deep freezer continues to perform well for you! Keith | Insignia Support https://www.bestbuy.com/site/insignia-14-0-cu-ft-garage-ready-chest-freezer-white/6444379.p?skuId=6444379 BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Exceeds expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeds expectations- freezer is really big, spacious and great for home use with kids or large family. It was delivered on time, set up was just a little over 5mins.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deep freezer we have had!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been such an amazing deep freezer, has saved us so much time and space in our main freezer. The three baskets give us a chance to have our main items up top and keep the longer stock items on the bottom! All I know is if we need another one, it’s def going to be this one! The pictures provided are from almost 3 years later!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this chest freezer was correct The light when you open it makes you feel motivated to cook the lock and door handle are easy to install the price was nice and the quality is great it’s eye catching but not an eyesore I would definitely recommend this freezer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Big enough to store a whole cow. Easy to move around with the wheels underneath. It also has a defrost switch. It also comes with 2 keys to lock it. Recommend it 100%.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research on which freezer I wanted to buy as we have our first baby arriving soon and need it for milk and meal prep. We got the 14 cubic foot one. This freezer has been great! I think we’ve had it about a month and haven’t had any issues

    I would recommend this to a friend
  • Pros mentioned:
    Temperature

    Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great! Holding 0 to -1 on the recommended setting; does not run constantly. The outside sides do get a bit warm when unit is running frequently, so make sure you have an extra ~10 inches on each side for ventilation in summer months. Because of a previous review, I did purchase the GeekSquad coverage, but hope not to need it. Delivery was available 3 days after purchase, which is a huge plus right now since no big stores have any large freezers in stock & most brands are a 30+ day back order.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Garage Chest Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this garage chest freezer. I have a 1/2 a beef and a 1/2 a hog and other things in it and it works perfectly. It also has an awesome led light that is a big help. Excellent choice & would highly recommend this. I also researched garage chest freezers for two weeks and this was best one per reviews and price.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great freezer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using Best Buy Outlet - (and open box deal). Needless to say, very happy with the purchase and the product. The freezer works as intended, has plenty of space, and a nice light when you open it. Very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased his freezer to help alleviate the freezer in my kitchen. It was one of the best decisions that we’ve ever made. It chilled everything nicely and it’s very spacious. It helps me keep my groceries organized. If you are considering a deep freezer for your garage or basement I highly recommend this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best freezer for your money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer was easy to move, install, and almost fit a whole beef. Definitely best bang for your buck around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good, I like it. We already used 1 month. Thank you

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your experience with the Insignia™ 14.0 Cu. Ft. Garage-Ready Chest Freezer. We are delighted to hear that it is working well for you and that you've found it to be a valuable addition to your home over the past month.

      If you have any further questions or need assistance in the future, please feel free to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Outstanding value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as advertised, on sale, arrived right on time and the freezer works Great!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    The perfect fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a mom of 3 boy's and a busy schedule, I needed a bigger deep freezer because I could only go shopping ever six weeks. So this is a perfect sized for my family, all of their snacks fit. I don't have to worry about leaving work to pick up small portions snacks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this has been a great addition to our home and it saves power a lot. frozen food storage has been easy because of this freezer.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, TochukwuO! We're thrilled to hear that your Insignia™ chest freezer has been a great addition to your home. It's wonderful to know that it's saving power and making frozen food storage easy. If you have any tips or favorite features you'd like to share, we'd love to hear them! Enjoy your freezer!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great freezer at a very affordable price!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having extra space for my frozen goods, it is very quiet, the interior light is a nice addition. I'm very happy with this freezer. I highly recommend this product!

    I would recommend this to a friend
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