Customer Ratings & Reviews
- Model:
- NS-RTM14SS5
- SKU:
- 6562450
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the overall performance, spacious capacity, and ideal size of the 14.2 Cu. Ft. Top-Freezer Refrigerator. Many appreciate its quiet operation, simple design, and accurate temperature control. However, a few customers have noted concerns about the shelf quality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Okay for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like a lot of things about it. Clear crisper drawers. Compact size. I can't seem to get the fridge under 40 degrees and the freezer runs overly cold frost biting things.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thanks for your review.
You could adjust the temperature control knob to adjust temperature of the unit, refer to user manual page 14. If you think the freezer temperature too low or fridge compartment temperature too high, you can adjust the freezer temperature knob to "Cold" location and adjust the fridge temp knob to "coldest" location.
- Pros mentioned:Overall performance
Saving the frozen goods
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Delivery service was fast and efficient
I would recommend this to a friend - Pros mentioned:Capacity
Refrigerador
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like it is small but very spacious and i like the color
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We’re glad to hear that you appreciate the compact yet spacious design of our product and that you like the color. Your satisfaction is important to us, and we appreciate you sharing your positive experience. If you have any further comments or need assistance, please feel free to reach out. Enjoy using your product! - Carl | Insignia Products
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator the only thing is online it appears a lot bigger than what it actually is plus I thought it was black but it’s gray
I would recommend this to a friendShort but sweet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator work nice it’s spacious, the only thing is that it’s shorter than my height but it’s a good purchase,I would do it again for the price.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi BeankeG, thanks for your review! We're glad to hear that the Insignia™ Top-Freezer Refrigerator is spacious and works well for you. We appreciate your feedback on its height and are happy you found it a good purchase for the price.
- Shiela | Insignia Support
- Pros mentioned:Size
Nice Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little secondary fridge. Lots of space and finish is nice.
I would recommend this to a friend Great deal
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for me. Family of 4. Keep veg and fruits fresh.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're happy to hear that the size is just right for your family and that it's keeping your fruits and vegetables fresh. It's great to know the product is fitting well into your daily routine and supporting your household needs.
Keith | Insignia Support
Hope against hope I made the right decision....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.two to three years ago I bought a small Insgnia brand Freezer. Just went bad, so I lost cost of freezer and $500 worth of frozen goods. Makes me very fearful about this Fridge. I did buy the five year warrenty, but hope it's quality is better than freezers, as it is never easy nor convient to get warrenty fufilled. Salesman talked me into it, was going to buy LG.
No, I would not recommend this to a friendRefrigerator replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I would have to find a smaller refrigerator to fit in my mobile home, but BB delivery was clever enough to figure out a way to make it fit. It was truly plug and play.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your positive experience with the Insignia™ - 14.2 Cu. Ft. Top-Freezer Refrigerator. We're delighted to hear that the Best Buy delivery team was able to cleverly fit it into your mobile home and that it was truly plug and play. Your satisfaction is important to us, and we're glad to know that the refrigerator met your needs perfectly! Jeth | Insignia Support.
Greatness
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service was excellent, first rate. I love the fridge, especially that the shelves are see through so I can see everything I have at a glance.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's wonderful to hear! We're delighted you had an excellent, first-rate service experience. We're also thrilled you love the fridge, especially the see-through shelves – that's a great feature for easily seeing what you have on hand. Thanks for sharing your positive feedback! - Carl | Insignia Products
Insignia™ - 14.2 Cu. Ft. Top-Freezer Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect replacement for my old garage overflow GE refrigerator. Energy costs were also reduced!
I would recommend this to a friendtbone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nice lik overflow fridge. delivery xrew was awesome
I would recommend this to a friendGreat smaller fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect sized refrigerator for our needs. The no handle design is a great option.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, user659230, for your great review! We're delighted to hear that the Insignia™ 14.2 Cu. Ft. Top-Freezer Refrigerator is the perfect size for your needs and that you appreciate the no handle design. Your satisfaction is our top priority, and it's wonderful to know our product meets your expectations. If you ever have any questions or need assistance, feel free to reach out. Patricia | Insignia Support
Small refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great small fridge to use as a second. Love to side trays on the doors.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, Kath! We're delighted to hear that you're enjoying your Insignia™ 14.2 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification. It's great to know that the side trays on the doors are adding convenience to your experience. We appreciate your support and hope you continue to enjoy your refrigerator. If you have any questions or need assistance, feel free to reach out. Patricia | Insignia Support
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fridge . Great service and delivery on time
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your positive experience with the Insignia™ 14.2 Cu. Ft. Top-Freezer Refrigerator. We're thrilled to hear that you find it excellent and that you received great service with timely delivery. Your feedback is invaluable to us and helps ensure we continue to offer high-quality products and exceptional customer service. If you have any further comments or need assistance, please feel free to reach out. Ivy | Insignia Support
Poor temp control and overall design -- do not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the WORST large appliance that I every purchased. The overall design of freezer top is very poor for a relatively short refrigerator. It is very hard to see what is inside without bending over. This is exacerbated by the extra deep door shelves which means the regular shelves are pushed back. It is impossible to see anything on the top shelf when standing straight. The deep doors, while they look appealing, are bad as they put more food in a poorly cooled area. I discovered that the temps inside vary wildly from place to place (at the same time). The door is NEVER at or below 40, as it should be. I attempted to use the coldest setting (rather than next to coldest) and froze multiple items near the air outlets. The air distribution is very poor (evidenced by varying temps). This is exacerbated by the glass shelves; probably would have better performance with wire racks. In summary, do not buy this appliance.
No, I would not recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my fridge thanks to the delivery men they went above and beyond
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're delighted to hear that you love your new Insignia™ 14.2 Cu. Ft. Top-Freezer Refrigerator. It's wonderful to know that the delivery team provided exceptional service. If you have any other comments or need further assistance, feel free to reach out! |Angelica| Insignia Products|
Very nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice very nice very nice very nice very nice very nice
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your enthusiastic feedback! We're thrilled to hear that you find the Insignia™ 14.2 Cu. Ft. Top-Freezer Refrigerator to be very nice. Enjoy the convenience and efficiency it brings to your home! |Angelica| Insignia Products|
Happy Customer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is excellent and the price and service was awesome!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review! We're thrilled to hear that you're happy with your Insignia™ refrigerator and that you found the price and service to be excellent. If you have any other feedback or need assistance, please feel free to reach out. Ivy | Insignia Support
Stopped cooling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this refrigerator for eight months and it is now stopped cooling. But Best Buy is replacing so I gave it three stars instead of one.
I would recommend this to a friend
