Customer Ratings & Reviews
- Model:
- NS-RTM14SS5
- SKU:
- 6562450
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the overall performance, spacious capacity, and ideal size of the 14.2 Cu. Ft. Top-Freezer Refrigerator. Many appreciate its quiet operation, simple design, and accurate temperature control. However, a few customers have noted concerns about the shelf quality.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Shelf quality
Hope against hope I made the right decision....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.two to three years ago I bought a small Insgnia brand Freezer. Just went bad, so I lost cost of freezer and $500 worth of frozen goods. Makes me very fearful about this Fridge. I did buy the five year warrenty, but hope it's quality is better than freezers, as it is never easy nor convient to get warrenty fufilled. Salesman talked me into it, was going to buy LG.
No, I would not recommend this to a friend - Pros mentioned:Design
The Best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is the most efficient refrigerator we have ever owned! It is gorgeous also!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you so much! We're thrilled to hear you're loving the efficiency and look of your new refrigerator. Enjoy the cool vibes!
- Shiela | Insignia Support
- Pros mentioned:Size
Frig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the perfect size unit for using in the space we had. It is a good size with a nice size freezer.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Chuck! Thank you for your feedback! We're glad to hear that the Insignia™ 14.2 Cu. Ft. Top-Freezer Refrigerator is the perfect size for your space and that you're happy with the freezer capacity. If you have any other comments or need assistance, feel free to reach out. Enjoy your new refrigerator! |Angelica| Insignia Products|
Small, lacking features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok, a little small, and free of many features. Wouldn’t put it in a house , but perfect for a breakroom, or apartment
No, I would not recommend this to a friend- Pros mentioned:Size
Great 2nd Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size to replace our previous basement refrigerator. Very happy with this purchase
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, STCRes! We're delighted to hear that the Insignia™ Top-Freezer Refrigerator is the perfect size to replace your previous basement refrigerator and that you're very happy with your purchase. Enjoy the convenience and efficiency!
- Shiela | Insignia Support
- Pros mentioned:Noise level
nice Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and convenient fridgerator.. I am using it as a second fridge but it would be good for a small apartment! it is quiet.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MaryannM, thank you for sharing your positive feedback! We’re delighted to hear that you find the Insignia™ 14.2 Cu. Ft. Top-Freezer Refrigerator both nice and convenient. It’s great to know it’s serving you well as a second fridge and would be perfect for a small apartment. We’re also glad to hear that it’s quiet! Your satisfaction is important to us, and we appreciate your support. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-14-2-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6562450.p?skuId=6562450
- Pros mentioned:Overall performance
When you show up at Best Buyyou feel like worm co
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have all my kichen supply I’m very happy good quality
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, GodebertheW! We're delighted to hear that the Insignia™ 14.2 Cu. Ft. Top-Freezer Refrigerator is providing great quality and keeping your kitchen fully stocked. Sounds like a fantastic choice! We appreciate your support. Tine | Insignia Support
- Pros mentioned:Size
Great fridge, great size for an extra fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the size. It fits perfectly in my garage.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks, AmyB! We're so glad the fridge is the perfect fit for your garage and that you're happy with the size and performance!
- Shiela | Insignia Support
- Pros mentioned:Size
amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is amazing, have a lot of space inside and is very usefull
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .OsvaldoA, thank you for your review! We're delighted to hear that you find the Insignia™ 14.2 Cu. Ft. Top-Freezer Refrigerator amazing and spacious. It's wonderful to know it's proving to be very useful for you. Enjoy your new refrigerator!
- Shiela | Insignia Support
- Pros mentioned:Overall performance
Works Well
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well and looks good. It's a white refrigerator. Nothing fancy, but great price and does the job!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are pleased to hear that the refrigerator is working well and looks good. It's great to know that you find it to be a good value and that it meets your needs. Your satisfaction is important to us, and we appreciate your support.
Keith | Insignia Support
- Pros mentioned:Overall performance
Works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. No complaints. It works as it should.
I would recommend this to a friend - Pros mentioned:Overall performance
First time buying best buy brand
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Thank you for the fast delivery! The new fridge is functioning well.
I would recommend this to a friend excellent refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very good refrigerator cools in minutes and is very versatil
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are delighted to hear that the refrigerator cools quickly and is very versatile. It's great to know that our product is meeting your needs efficiently. We appreciate your support and are glad our refrigerator is serving you well.
Keith | Insignia Support
- Pros mentioned:Design
n/a
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is beautiful and stylist I will enjoy it for years to come
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, PeggyM! We're delighted to hear that you find the Insignia™ 14.2 Cu. Ft. Top-Freezer Refrigerator beautiful and stylish. We're sure you'll enjoy it for many years to come. If you have any other feedback or questions, feel free to reach out. Enjoy your refrigerator!
- Shiela | Insignia Support
So convenient !
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps food and drinks extremely cold ! Fits perfect in the corner of our laundry room for extra storage for cold food.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MaceyD,
Thank you for your feedback! We're thrilled to hear that your Insignia™ 14.2 Cu. Ft. Top-Freezer Refrigerator is keeping your food and drinks extremely cold and fits perfectly in your laundry room for extra storage.
If you have any further questions or need assistance, please don't hesitate to reach out. Patricia | Insignia Support
- Pros mentioned:Overall performance
Energy efficient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced our 25-year-old fridge due to it losing function and increased electric cost. It works great and is delivered smoothly; we are delighted
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator worked perfectly. Delivery was on time with a good service.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are delighted to hear that the refrigerator is working perfectly and that the delivery was on time with good service. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. Keith | Insignia Support
- Pros mentioned:Overall performance
Insignia fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery crew brought it inside and took away the box materials. Instructions for swapping door hinges were ok to follow. Unit operates as expected.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're glad to hear that the delivery crew provided excellent service and that the instructions for swapping the door hinges were manageable. It's great to know that your Insignia™ 14.2 Cu. Ft. Top-Freezer Refrigerator is operating as expected. If you have any other comments or need further assistance, feel free to reach out. Enjoy your new refrigerator! |Angelica| Insignia Products|
- Pros mentioned:Overall performance
Wow!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase and at a bargain price! It,s workig great in every way.
I would recommend this to a friend Decent small/compact fridge/freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good looking and seemingly solid build, this "smaller" fridge/freezer was purchased as an overflow fridge. A big part of my buying decision was the autodefrost, as many smaller fridges and freezers are manual defrost, and I didn't want the hassle. Both compartments have a lot of good useable space, which is a definite bonus. The freezer is very cold, and spacious for a small fridge. The fridge section has been challenging for the 1.5 weeks I've had the unit. I started the fridge and freezer on the "recommended" setting, which is midpoint of the dial(s). However, the recommended setting froze everything in the fridge, and several canned sparkling waters burst inside. (yay, another clean up job!) Even on the lowest setting "cold", the fridge is freezing stuff. Having a lot of things in the fridge might be helping it not freeze, but the bowl of water I keep to monitor in the fridge is nonetheless freezing over and the fridge thermometer shows its too cold. I will continue to monitor the fridge temps and decide if I need to return it. Delivery by Best Buy was fine and uneventful, however if you want the fridge doors switched, you have to arrange that ahead of time.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your detailed experience with the fridge/freezer. We appreciate your feedback and are glad to hear that you find the build quality and space in both compartments satisfactory. We understand the frustration with the fridge section freezing items even on the lowest setting. Your insights are valuable as they help us identify areas for improvement. We hope the issue resolves soon and that the fridge meets your expectations. Thank you for choosing our product. Keith | Insignia Support
