Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Presidents' Day Deal
Your price for this item is $12.99
The comparable value price is $19.99

Customer reviews

Rating 4.3 out of 5 stars with 5869 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers appreciate the 15.6 W 4.9 ft Universal AC Adapter for its broad compatibility and versatility. Users also find the overall performance and price to be good, along with the selectable voltage and amperage. However, some customers have noted concerns regarding battery life, charging consistency, and connection stability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 5,869 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    EXCELLENT

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,EXCELLENT.....................

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great for a variety of items

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this for a DVD player I purchased at a second hand store that didn't have the charging cord. Tried a couple different stores and none of them worked. Went to Best Buy and got help right away. Works great and the bonus is I can use it on other items as well because it has different attachments. Highly recommend this product!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi,

      Thanks for taking the time to review your AC adapter. We are so glad to read that this adapter is what you were looking for and even more, since now you can use it with different products. We want to thank you fore being part of the Insignia family and if you have any concerns, feel free to contact us at any time you need.

      https://www.insigniaproducts.com/contact-us

      Marcos O. - | Insignia Support | BBY-ExBrand_Insignia

  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Get it just in case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a repeat customer. I have used my last adapter for two years for a device that I have had for six years and I have just recently needed to replace it. The attachments have fits multiple devices. A great and affordable investment all around.

    I would recommend this to a friend
  • Pros mentioned:
    Versatility

    Rated 5 out of 5 stars

    Handy Little Workhorse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The voltage-selection capability of this product makes it handy to use on a larger selection of devices; it makes for a great, lightweight, and very handy little workhorse. Thank you.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your thoughtful feedback. We're glad to hear that the voltage-selection feature has made the product more versatile and convenient for your needs. It's great to know it's been a reliable and lightweight solution for your devices. We truly appreciate your support.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Price, Versatility

    Rated 5 out of 5 stars

    Great value and very adaptive product!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great value and very versatile adaptive product. I am extremely satisfied with purchase!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful feedback! We’re thrilled to hear that you find our product to be a great value and versatile. Your satisfaction is our top priority, and it’s fantastic to know that you’re extremely happy with your purchase. We appreciate your support and look forward to serving you again! Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    Universal Adapter

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic value and quality product for the price paid and just as good, if not better, than higher priced universal adapters. In addition, the additional tips provided allows you to use this adapter on a multitude of different products.

    I would recommend this to a friend
  • Pros mentioned:
    Voltage

    Rated 5 out of 5 stars

    This product is well-thought out!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, you get multiple adapters that should fit most older devices that still use this cylindrical plug-in method. Also, on the actual wall plug is a dial to change the voltage, depending on what the device needs, which greatly expands the usefulness/reusability of this product. This item was so handy, I ended up buying another one.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, user217488, for your fantastic review! We're thrilled to hear that our Insignia™ 15.6 W 4.9 ft Universal AC Adapter has been so useful for your needs. It's great to know that you appreciate the multiple adapters and the adjustable voltage feature, which enhances the product's versatility and reusability. We're delighted that you found it handy enough to purchase another one. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    Good product for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was good quality. Was reasonably priced. Glad it had many adapters.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Nice adapter

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There seems to be a tip for any device you could have. Best part is that it doesn't create static on my radio like the cheap mail order adapter.

    I would recommend this to a friend
  • Pros mentioned:
    Versatility

    Rated 4 out of 5 stars

    will not return to this location

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i visit this location the front assiciated jumped back when i was in front of him explaining to him the item that i was looking for this happen when i first walked in the store i inderstand about covid 19 but i felt like he did because of being a black female because i notice when leaving the store he was having a conversation with a white couple and didnt act like he did with me nevertheless the young man that helped me with the item that i did purchase didnt have no kind of issue he was very perfessional and help with the item that i was looking for with him i had my mask on as i did when i first came in the store I ignored the situation until i received the email thats when i went on and explain my visit I have not yet return to this store abd dont think i will I do need another item like i purchase previously but i will go to another location

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Universal Charger

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great! Now I can change use my CD player!!!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Great replacement for a lost adapter

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this adapter to replace one I lost. Much cheaper than buying an OEM replacement. Works great and allows the flexibility to work with a number of devices.

    I would recommend this to a friend
  • Pros mentioned:
    Versatility

    Rated 5 out of 5 stars

    Great replacement adapter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our router suddenly died while I was replacing the modem. I took it back to Best Buy to get rid of but took it to the geek squad first to see if there was something that could be easily fixed. The geek checked it and found the whole problem was with the ac adapter so he picked out this one. I love the versatility. When the router eventually dies, the adapter can be used for pretty much any other electrical item needing an adapter.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Versatility

    Rated 5 out of 5 stars

    Charger

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, Has many adapters for many items. Great price

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    MUST HAVE

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great value for the price! I was having such a hard time trying to find an adapter to charge my drill. I went to Best Buy in Low and behold there was one with so many different size and shapes in one adapter, and the price was great!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this for a fireplace. My old adapter went dead so I needed a specific size and this worked great. It had every size that you could think of. Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Voltage

    Rated 5 out of 5 stars

    The Universal Adaptor saved our marriage!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband thought our DVD was kaput. Actually, I was using a plug- in for my hand vacuum cleaner. It was 3v. Asiante at Best Buy told me the DVD needed a 12v adapter. Within minutes Asiante had my DVD up and running. Now we can re-charge the DVD. There is peace at home.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We're delighted to hear that the Insignia™ Universal AC Adapter helped resolve the issue with your DVD player. It's wonderful to know that Asiante at Best Buy was able to assist you quickly and effectively. We're glad to hear there's peace at home now! If you have any questions or need further assistance, feel free to reach out. We appreciate your feedback! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Compatibility, Voltage

    Rated 5 out of 5 stars

    Got me up and running

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had left home with my Satellite radio receiver for my car to use on my trip. I thought I had the complete home kit, but forgot the AC adapter.I thought I would have to go without. The sales associate at Best Buy pointed me to this adapter in that I could use it for the Satellte adapter, and because of the multiple connectors and selectible voltages ... It could have other uses. Point well taken, it now lives in my suitcase with all of the supplied connectors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very convenient

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for older external hard drives that need a little extra power to make work. Plenty of power for almost all devices..

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Solid AC Adapter

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's probably the best bang for buck you're gonna find if you're in the market for AC adapters. I'm never a fan of the 'power box on the plug' design decision when it comes to electronics. Makes the overall connection a bit more finnicky than it needs to be, other than that works great. Double-check the adapter connection on your electronic before you purchase this to ensure you're getting the right size connection.

    I would recommend this to a friend
Sponsored