Customer Ratings & Reviews

This refrigerator is an absolutely excellent product, along with being very quiet. I also love the fact that the freezer is on the bottom, making it much easier to having access to the refrigerator, which is much more frequently used. Also, with the refrigerator being on top, I no longer hit my head raising it, due to a much better design on the product.

Bought this for my parents to replace a 20+ year old fridge. Their kitchen is designed for a smaller sized fridge, and this fit the bill. So far, the fridge seems to be working great. Unfortunately, after unboxing, they discovered that two of the grooves that the shelves sit on were damaged. The damaged grooves can still support the shelf (and there are others upon which the shelf can be placed), but the damage is an eyesore, at least to me. I offered to contact Best Buy to return/exchange the fridge, but my folks didn't want to go through the hassle of repacking the fridge and taking it back to Best Buy as instructed by the warranty.

Got this refrigerator a week ago. My husband and I couldn't be happier with it. We are amazed that we got this type if refrigerator for the price we did. It's very spacious. The delivery men were awesome. They let us know there were a few dents in the side of the refrigerator. They called customer service for us and got us $100 off off. Customer service was also awesome. We are pleased with our product and customer service experience. So much so that we will only be getting our appliances through Best Buy from now on.

I LOVE this fridge! I had been lamenting the space we had-saw this fridge and almost screamed with delight that it would fit! Having the freezer on the bottom is a DREAM! And the space in the fridge is amazing compared to what we had there! If it fits the dimensions for your space-you will not be disappointed! Have not had one issue-it rolled right into the spot-was light, and was cold immediately! You just can’t go wrong!

Nice refrigerator. quiet, and spacious. the only little quirk so far, is you need to push the door a little harder than i think you should to get it to close. The good thing is, if its open too long, it will set an alarm.

Works really well and all the shelves are very stable feeling. You have to be sure to press the fridge door closed though as it can open back up if not 100% closed. Thankfully the fridge makes an alert noise when that happens, so it’s not a huge deal. Freezer works great and drawer pulls out easily. It’s a great fridge for a small space or a small budget.

Perfect size for two people. Easy top access and love having the freezer drawer on the bottom.

I bought an Insignia 18.7 cu ft bottom freezer refrigerator. I have had it a month. I love it. It seems like it is much larger/roomier than that. It's perfect for me. It has been a great addition to my new apartment. Only thing I wish it that it had French doors (thus 4 stars on design). However, the storage in the door is amazing. I can't speak for quality yet. All bins are clear plastic. Hopefully handled appropriately they will last a long time. They seem like a decent thickness. So glad I made this purchase.

I love this refrigerator. Amazing price great delivery guys. Would def recommend

So far so great. Keeps everything clean and i dont bang my head on the freezer because its on the bottom.

ETA WAS QUOTED SO I COULD HAVE TIME TOMAKE ROOM FOR THIS GIGANTIC PRODUCT AND THE MOVERS WERE INDEPENDENT FURNITURE SHIPPERS & NOT “” BEST BUY”” EMPLOYEES “” IT ONLY TOOK TWELVE MINUTES AFTER RINGING THE DOOR BELL///:::: TAKEING PHOTOS OF THE AREA I WANTED THIS GIANT FRIDGERATO/ FREEZER & I SIGNED THE DELIVERY PAPERS… ALL DONE PROESSIONAL , POLITE, SMART, THIRD PARTY INDIVIDUAL MOVERS UNDAMAGED $733.00…. INHERITENCE !!!!! WOWWED

We absolutely love our new refrigerator! We had no issues and the delivery team was awesome!!

Great product for a great price! Have had it about 2 months and definitely satisfied. Lots of room and love the freezer at the bottom. Would recommend!

My uncle in Jamaica had purchased this fridge last year. I fell in love with the design then. I'm absolutely loving it so far. It's my first time buying a refrigerator and I'm glad it was with you guys the process was smooth and i love the product. Thanks again

I recommend it! It is spacious for its space, its temperature regulator is tactile and easy since it only has three levels, the instructions are easy to understand and it comes with 3 languages, for the price it seems good to me!

First time owning a bottom freezer with refrigerator on top - just love it that when you open the refrigerator door everything is at eye level… makes it easier to get things in and out without keeping the door open for a length of time! Also love the bottom freeze … this has a roll out shelf to put your ice trays in and small times that won’t get lost~this unit is so much more efficient on electricity… please do yourself a favor and give it a try!!!

This fridge had everything we were looking for, and at a fantastic price. Dimensions were spot on. It’s spacious, looks great, and the temperatures are as they should be!

Wonderful refrigerator haven’t had one problem so far

Works well would buy again I would change the color and cleans up nice

This fridge is so quiet and I mean q-u-i-e-t! It made some noise when first plugging it in but within an hour had stopped. It has so much storage space too. We absolutely love it!