Customers appreciate the refrigerator's spaciousness, bottom freezer, and energy efficiency. They find it to be a great value for its price and perfect for small kitchens. However, some customers have concerns about the noise it makes and the lack of a handle, which can be inconvenient for some users.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 2,553 reviews
Pros mentioned:
Noise level, Size
Rated 5 out of 5 stars
Perfect Fridges
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love this. We bought 2 of them, to put side by side in our kitchen, reversed the door. They're the perfect size, quiet, great space. Love the door alarm
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this refrigerator a week ago. My husband and I couldn't be happier with it. We are amazed that we got this type if refrigerator for the price we did. It's very spacious. The delivery men were awesome. They let us know there were a few dents in the side of the refrigerator. They called customer service for us and got us $100 off off. Customer service was also awesome. We are pleased with our product and customer service experience. So much so that we will only be getting our appliances through Best Buy from now on.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you and your husband are enjoying your new Insignia™ Bottom Freezer Refrigerator and found it to be both spacious and an excellent value.
It's great to know that our delivery team was able to assist you and communicate effectively regarding the minor dents, and that our customer service team provided a satisfactory resolution promptly. Your satisfaction is our top priority, and we're delighted to hear that you will consider Best Buy for your future appliance needs.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My uncle in Jamaica had purchased this fridge last year. I fell in love with the design then. I'm absolutely loving it so far. It's my first time buying a refrigerator and I'm glad it was with you guys the process was smooth and i love the product.
Thanks again
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you for your feedback. We’re thrilled to hear that the design first caught your eye through your uncle’s fridge and that it left such a strong impression. It’s wonderful to know your first refrigerator purchase has been a smooth and satisfying experience. We’re glad you’re loving the product and that everything met your expectations from start to finish.
Keith | Insignia Support
Rated 4 out of 5 stars
Great for the price
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works really well and all the shelves are very stable feeling. You have to be sure to press the fridge door closed though as it can open back up if not 100% closed. Thankfully the fridge makes an alert noise when that happens, so it’s not a huge deal. Freezer works great and drawer pulls out easily. It’s a great fridge for a small space or a small budget.
I would recommend this to a friend
Pros mentioned:
Noise level
Rated 5 out of 5 stars
Great fridge!
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this fridge! I've only had it a few months, but the beep when you leave the door open has saved us multiple times, and the freezer on bottom is great for my bad back. Very quiet and the perfect size for a family of 3.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This refrigerator is an absolutely excellent product, along with being very quiet.
I also love the fact that the freezer is on the bottom, making it much easier to having access to the refrigerator, which is much more frequently used.
Also, with the refrigerator being on top, I no longer hit my head raising it, due to a much better design on the product.
I would recommend this to a friend
Rated 3 out of 5 stars
For the price, it was worth it.
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We purchased this fridge in september for the labor day sale and bought it for around $730. We saved a lot of money on it and had our eye on it for some time. When we received the fridge it was brand new in the box. They unboxes it infront of me. No dents or scratches. Nothing broken. After install we waiting a day to transfer our goods. Listened to thw fidge read the manual. All when okay. There is a slight humming sound and an occasional sound thats low but noticeable. After a month of having it we noticed the top shelp was much colder and froze some of our items. We adjusted the temp which only gives you three settings. We have it on setting one. The freezer is also on setting one. It was over freezing our goods in the freezer. So after making a few adjustments it seems to be qorking better and fine for us. This fridge is practical. There are no handles so be advised. You open from a grip on top or the bottom of the door. This is our first bottom freezer. And i am not sure i like that. But im still getting use it it. The fridge has no additional compartments for cheese, butter, or what not. So i suggest buying fridge organizers. Overalln this product is was a good purchase. I don't regret it. Once we move we buy a new one and put this one in the garage.
I would recommend this to a friend
Pros mentioned:
Design
Rated 5 out of 5 stars
Useful and plenty of space for storage
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Liked the wide space and useful bottom freezer, helps keep items organized. The design has a modern finish. Has Energy Star Certification. Definitely will recommend the product.
I would recommend this to a friend
Rated 5 out of 5 stars
Big and stores a lot
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this Insignia fridge with bottom freezer so it would work for my family of five. It stores a lot of food. The freezer is at the bottom and has two drawers . In the fridge part you can set how cold you want the fridge and freezer to be. It also does an alarm if the door is open to long .
I would recommend this to a friend
Pros mentioned:
Design
Rated 4 out of 5 stars
Glad I got it.
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was hesitant at first after reading some of the reviews but I’m glad I got it. It’s a compact design which doesn’t take up much space but has plenty of room inside to store your food. No scratches or dents. It arrived in perfect condition.
I would recommend this to a friend
Rated 5 out of 5 stars
Great buy!
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product for a great price! Have had it about 2 months and definitely satisfied. Lots of room and love the freezer at the bottom. Would recommend!
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you for sharing your positive experience with the Insignia™ - 18.6 Cu. Ft. Bottom Freezer Refrigerator, DanielS! It’s fantastic to hear that you’re satisfied with its spacious design and the convenience of the bottom freezer. Your recommendation means a lot! Patricia | Insignia Support
Pros mentioned:
Noise level, Size
Rated 5 out of 5 stars
Insignia refrigerator
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice refrigerator. quiet, and spacious. the only little quirk so far, is you need to push the door a little harder than i think you should to get it to close. The good thing is, if its open too long, it will set an alarm.
I would recommend this to a friend
Rated 5 out of 5 stars
YOU WON’T BE DISAPPOINTED!!!
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
First time owning a bottom freezer with refrigerator on top - just love it that when you open the refrigerator door everything is at eye level… makes it easier to get things in and out without keeping the door open for a length of time!
Also love the bottom freeze … this has a roll out shelf to put your ice trays in and small times that won’t get lost~this unit is so much more efficient on electricity… please do yourself a favor and give it a try!!!
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you for your enthusiastic feedback! We’re thrilled to hear that you’re loving your first bottom freezer with a refrigerator on top. It’s great to know that having everything at eye level makes it easier for you to access items without keeping the door open for long. We’re also glad that you appreciate the roll-out shelf in the freezer and the unit’s energy efficiency. Your recommendation means a lot to us. If you have any further comments or need assistance, please feel free to reach out. Enjoy your new refrigerator! Keith | Insignia Support
Rated 5 out of 5 stars
The best store experience
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought a modern refrigerator with not so bad price, you have made me the happiest woman ever, and the customer service was epitome of great customer service. You are now called "THE BEST" in my books. Thanks for all you do.
I would recommend this to a friend
Rated 5 out of 5 stars
I liked this brand
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recommend it! It is spacious for its space, its temperature regulator is tactile and easy since it only has three levels, the instructions are easy to understand and it comes with 3 languages, for the price it seems good to me!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great refrigerator/freezer for an affordable price. The bottom freezer makes accessing items very easy. Looks great with the stainless steel door too. Delivery and installation was simple and customer service was really satisfactory! Overall an excellent transaction.
I would recommend this to a friend
Pros mentioned:
Size
Rated 5 out of 5 stars
Solid Choice
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This fridge had everything we were looking for, and at a fantastic price. Dimensions were spot on. It’s spacious, looks great, and the temperatures are as they should be!
I would recommend this to a friend
Rated 5 out of 5 stars
Love this fridge!!!
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been looking at this specific fridge for awhile now and did see some mixed reviews however I decided to make the purchase and I am so happy I did! I love my new refrigerator it elevated my whole apartment look and it feels super fancy for a great price!!! Best Buy team did amazing job at delivering it super fast and easy. Def recommend to anyone on a market for a good deal
I would recommend this to a friend
Rated 5 out of 5 stars
Fantastic Fridge for Food!
|
|
Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect refrigerator for me. Works flawlessly. No unnecessary features to break. Don't have to crouch to access or see the more frequently used fridge and don't have ice cold projectiles falling on your feet while searching through the freezer - just slide the bottom freezer open and slide the drawers to see all its contents without having to unload the freezer. Thank you to my beloved blessed mother for teaching me the value and convenience of a bottom freezer refrigerator!
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you for your wonderful feedback, Maslux! We're delighted to hear that the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator is a perfect fit for you and meets your needs so well. It's great to know that you appreciate its design and functionality, making it convenient and easy to use. Your kind words about your mother are heartwarming, and we're glad this refrigerator brings you such satisfaction. If you have any other thoughts or need further assistance, feel free to reach out. Have a fantastic day! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-18-6-cu-ft-bottom-freezer-refrigerator-with-energy-star-certification-stainless-steel/6467055.p?skuId=6467055
Pros mentioned:
Size
Rated 5 out of 5 stars
Refrigerator happiness
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works as it should with plenty of space for our groceries. I like the sleek look and the size of it. I think it conpletes our new kitchen nicely.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you for your review! We’re glad to hear that the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator is working well for you and providing plenty of space for your groceries. It’s great to know that you appreciate the sleek look and size, and that it completes your new kitchen nicely. If you have any questions or need further assistance, feel free to reach out. Enjoy your new refrigerator! Thank you for choosing Insignia! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285