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Customer Ratings & Reviews

Your price for this item is $629.99
The comparable value price is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 2725 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the refrigerator's spaciousness, bottom freezer, and energy efficiency. They find it to be a great value for its price and perfect for small kitchens. However, some customers have concerns about the noise it makes and the lack of a handle, which can be inconvenient for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 2,725 reviews
  • Rated 5 out of 5 stars

    Roomy & Perfect for my apartment.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an Insignia 18.7 cu ft bottom freezer refrigerator. I have had it a month. I love it. It seems like it is much larger/roomier than that. It's perfect for me. It has been a great addition to my new apartment. Only thing I wish it that it had French doors (thus 4 stars on design). However, the storage in the door is amazing. I can't speak for quality yet. All bins are clear plastic. Hopefully handled appropriately they will last a long time. They seem like a decent thickness. So glad I made this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    True Insignia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is an absolutely excellent product, along with being very quiet. I also love the fact that the freezer is on the bottom, making it much easier to having access to the refrigerator, which is much more frequently used. Also, with the refrigerator being on top, I no longer hit my head raising it, due to a much better design on the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well and all the shelves are very stable feeling. You have to be sure to press the fridge door closed though as it can open back up if not 100% closed. Thankfully the fridge makes an alert noise when that happens, so it’s not a huge deal. Freezer works great and drawer pulls out easily. It’s a great fridge for a small space or a small budget.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product ! Very quiet, nice design and color !

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, EduardoR! We're thrilled to hear you're enjoying the quiet operation and sleek design of your new bottom freezer refrigerator. We’re proud to offer appliances that combine style and functionality for your home. Tine | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    GREAT FURNITURE INDEPENDENT MOVERS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ETA WAS QUOTED SO I COULD HAVE TIME TOMAKE ROOM FOR THIS GIGANTIC PRODUCT AND THE MOVERS WERE INDEPENDENT FURNITURE SHIPPERS & NOT “” BEST BUY”” EMPLOYEES “” IT ONLY TOOK TWELVE MINUTES AFTER RINGING THE DOOR BELL///:::: TAKEING PHOTOS OF THE AREA I WANTED THIS GIANT FRIDGERATO/ FREEZER & I SIGNED THE DELIVERY PAPERS… ALL DONE PROESSIONAL , POLITE, SMART, THIRD PARTY INDIVIDUAL MOVERS UNDAMAGED $733.00…. INHERITENCE !!!!! WOWWED

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! I've only had it a few months, but the beep when you leave the door open has saved us multiple times, and the freezer on bottom is great for my bad back. Very quiet and the perfect size for a family of 3.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    My First Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My uncle in Jamaica had purchased this fridge last year. I fell in love with the design then. I'm absolutely loving it so far. It's my first time buying a refrigerator and I'm glad it was with you guys the process was smooth and i love the product. Thanks again

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re thrilled to hear that the design first caught your eye through your uncle’s fridge and that it left such a strong impression. It’s wonderful to know your first refrigerator purchase has been a smooth and satisfying experience. We’re glad you’re loving the product and that everything met your expectations from start to finish.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Insignia refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator. quiet, and spacious. the only little quirk so far, is you need to push the door a little harder than i think you should to get it to close. The good thing is, if its open too long, it will set an alarm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a great price! Have had it about 2 months and definitely satisfied. Lots of room and love the freezer at the bottom. Would recommend!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Insignia™ - 18.6 Cu. Ft. Bottom Freezer Refrigerator, DanielS! It’s fantastic to hear that you’re satisfied with its spacious design and the convenience of the bottom freezer. Your recommendation means a lot! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    I liked this brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend it! It is spacious for its space, its temperature regulator is tactile and easy since it only has three levels, the instructions are easy to understand and it comes with 3 languages, for the price it seems good to me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YOU WON’T BE DISAPPOINTED!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time owning a bottom freezer with refrigerator on top - just love it that when you open the refrigerator door everything is at eye level… makes it easier to get things in and out without keeping the door open for a length of time! Also love the bottom freeze … this has a roll out shelf to put your ice trays in and small times that won’t get lost~this unit is so much more efficient on electricity… please do yourself a favor and give it a try!!!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your enthusiastic feedback! We’re thrilled to hear that you’re loving your first bottom freezer with a refrigerator on top. It’s great to know that having everything at eye level makes it easier for you to access items without keeping the door open for long. We’re also glad that you appreciate the roll-out shelf in the freezer and the unit’s energy efficiency. Your recommendation means a lot to us. If you have any further comments or need assistance, please feel free to reach out. Enjoy your new refrigerator! Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Nice inexpensive roomy fridge!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious. There was some damage on top front edge. Was offered a discount which I took, instead of swapping out hassle. Very nice inexpensive during sale. Using for a small kitchen within den area.. previous fridge would hit steps when opened. Having freezer on bottom fixed that problem. Not having to bend down to get items out of fridge also very nice. Love bottom freezer fridges! Happy with purchase!!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Solid Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge had everything we were looking for, and at a fantastic price. Dimensions were spot on. It’s spacious, looks great, and the temperatures are as they should be!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Useful and plenty of space for storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the wide space and useful bottom freezer, helps keep items organized. The design has a modern finish. Has Energy Star Certification. Definitely will recommend the product.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Glad I got it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant at first after reading some of the reviews but I’m glad I got it. It’s a compact design which doesn’t take up much space but has plenty of room inside to store your food. No scratches or dents. It arrived in perfect condition.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Refrigerator happiness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should with plenty of space for our groceries. I like the sleek look and the size of it. I think it conpletes our new kitchen nicely.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We’re glad to hear that the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator is working well for you and providing plenty of space for your groceries. It’s great to know that you appreciate the sleek look and size, and that it completes your new kitchen nicely. If you have any questions or need further assistance, feel free to reach out. Enjoy your new refrigerator! Thank you for choosing Insignia! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    For the price, it was worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this fridge in september for the labor day sale and bought it for around $730. We saved a lot of money on it and had our eye on it for some time. When we received the fridge it was brand new in the box. They unboxes it infront of me. No dents or scratches. Nothing broken. After install we waiting a day to transfer our goods. Listened to thw fidge read the manual. All when okay. There is a slight humming sound and an occasional sound thats low but noticeable. After a month of having it we noticed the top shelp was much colder and froze some of our items. We adjusted the temp which only gives you three settings. We have it on setting one. The freezer is also on setting one. It was over freezing our goods in the freezer. So after making a few adjustments it seems to be qorking better and fine for us. This fridge is practical. There are no handles so be advised. You open from a grip on top or the bottom of the door. This is our first bottom freezer. And i am not sure i like that. But im still getting use it it. The fridge has no additional compartments for cheese, butter, or what not. So i suggest buying fridge organizers. Overalln this product is was a good purchase. I don't regret it. Once we move we buy a new one and put this one in the garage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Fridge for Food!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect refrigerator for me. Works flawlessly. No unnecessary features to break. Don't have to crouch to access or see the more frequently used fridge and don't have ice cold projectiles falling on your feet while searching through the freezer - just slide the bottom freezer open and slide the drawers to see all its contents without having to unload the freezer. Thank you to my beloved blessed mother for teaching me the value and convenience of a bottom freezer refrigerator!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful feedback, Maslux! We're delighted to hear that the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator is a perfect fit for you and meets your needs so well. It's great to know that you appreciate its design and functionality, making it convenient and easy to use. Your kind words about your mother are heartwarming, and we're glad this refrigerator brings you such satisfaction. If you have any other thoughts or need further assistance, feel free to reach out. Have a fantastic day! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-18-6-cu-ft-bottom-freezer-refrigerator-with-energy-star-certification-stainless-steel/6467055.p?skuId=6467055 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Big and stores a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Insignia fridge with bottom freezer so it would work for my family of five. It stores a lot of food. The freezer is at the bottom and has two drawers . In the fridge part you can set how cold you want the fridge and freezer to be. It also does an alarm if the door is open to long .

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    My new fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something affordable yet with a classy look and here it is. Great price when I happen to move. Quiet and crisp food at my tip.

    I would recommend this to a friend
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