Customers appreciate the refrigerator's spaciousness, bottom freezer, and energy efficiency. They find it to be a great value for its price and perfect for small kitchens. However, some customers have concerns about the noise it makes and the lack of a handle, which can be inconvenient for some users.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,731 reviews
Pros mentioned:
Noise level
Rated 5 out of 5 stars
Perfect fridge
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Beautiful and love the freezer in the bottom section. It was ideal for what I needed and very quiet.
I would recommend this to a friend
Rated 5 out of 5 stars
Nice fridge
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great fridge, the first one that came had shelf holder that was broken, so they sent another one and picked up the others one. But the one they sent was also a little messed up where the shelf gets held into the fridge, decided to just keep it as it’s functional and they offered a gift card. It keeps food cold and love the bottom freezer. The photo is of the first one that came damaged.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Hi Nerdy, thank you for your feedback! We're glad to hear that you're enjoying your fridge overall, despite the minor issues you had with the shelf holder. We apologize for the inconvenience and appreciate your understanding in keeping the slightly damaged unit. We hope the gift card can help make up for the inconvenience. If you ever have any further issues, please don't hesitate to reach out to us. Happy to hear that the fridge is keeping your food cold and you're enjoying the bottom freezer! Thank you for choosing our product. -Carlo, Insignia Products
Rated 5 out of 5 stars
Great fridge
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A perfect replacement for my old 90s yellow fridge. Works great, plenty of space, and yells at you if you keep the door open too long. With the small size of the place you can put it, it’s nice to have options like this that aren’t basic. Absolutely love that the freezer is on the bottom because I’m tall and don’t go in it very often!
I would recommend this to a friend
Rated 5 out of 5 stars
The best experience
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had the best experience getting my refrigerator at bestbuy.com. They called me up. We talked about the refrigerator that I was inquiring about and it was set up. And paid for. And delivered and set up. They were amazing and helpful and right on time. I would definitely go through them again for a future purchase
Deanna
I would recommend this to a friend
Rated 5 out of 5 stars
Best purchase every
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolutely love it's prefect looks amazing very sleek nd is very thing it says it is. Love the space in it nd the alarm on it when door is not closed all the way or open to long very nice feature. It's the best purchase every. Looks amazing. It's absolutely gorgeous.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you for your enthusiastic feedback! We're thrilled to hear that you love the sleek design and spaciousness of your purchase. It's great to know that the alarm feature is a valuable addition for you. We're delighted that you consider it the best purchase ever and appreciate your support. Keith | Insignia Support
Pros mentioned:
Size
Rated 5 out of 5 stars
Great Refrigerator
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my new refrigerator, it has a sound signal to let you know the door is open. The size is perfect I can see everything in the refrigerator compare to a top freezer .
I would recommend this to a friend
Rated 5 out of 5 stars
Nice refrigerator
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s a very nice refrigerator keeps things pretty cool. At first. It was hard to get used to me and that the freezer is on the bottom but it’s OK now and I like the fact that it’s rings the alarm when the refrigerator is open too long it’s a vibe.
I would recommend this to a friend
Rated 3 out of 5 stars
Brittle plastic door bins
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like this fridge overall, however; I have had a horrible time dealing with Geek Squad (except for the last person I spoke with who was actually helpful).
I discovered the day after my fridge was delivered that one of the door bin shelves was cracked in such a way that caused it to sag. Not the worst thing in the world but seeing as I just spent a good amount of money on this new appliance, I wanted a replacement shelf.
Geek Squad sent a contractor out to look at the fridge. Overkill, as this is a simple part they should just be able to mail to me but I guess this is just how they do things. The contractor said he'd order the part and come back with it. Again, overkill, but okay.
I waited several weeks with no further outreach from Geek Squad about my replacement shelf. I called them on 5/7/24 and asked when it would be delivered. This rep informed me I had an appointment the next day to have the part delivered and that I'd receive a call that evening with a delivery window.
I did not receive a call so on 5/8/24 I chatted with support online. They informed me that my service appointment was 4/13/24. I guess Geek Squad has time travelers.
It's impossible to get ahold of anyone at a local store so I ended up speaking with a regular Best Buy customer service rep, who promised me he'd forward my info to a service manager for follow up. Again, no response.
I finally called back this morning and spoke with another Geek Squad agent who ended up issuing a partial refund because apparently this part is simply out of stock everywhere.
So, potential buyers should be aware that the plastic that the door bins is made out of is very brittle and cracks easily. I have since discovered that a second door bin is also cracked. I assume that whoever installed the shelves during delivery or before was not gentle enough with them and caused them to crack - see the photo and you will understand.
No, I would not recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you for sharing your feedback with us. We appreciate your kind words about the fridge itself and we are glad to hear that the last Geek Squad agent you spoke with was able to assist you effectively.
We apologize for the frustrating experience you had with the initial handling of your damaged door bin shelves. It is disappointing to hear about the delays and miscommunication in getting the replacement parts to you. We understand your frustration and will make sure to address this issue with our team for improvement.
It is concerning to hear about the brittleness of the plastic used for the door bins and we will take this feedback into consideration for future product improvements.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really nice and works great really like the icemaker makes great ice. The refrigerator is very clean and official looks really good in the kitchen at a great price.
I would recommend this to a friend
Rated 5 out of 5 stars
Good quality
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent fridge, the cold light inside the fridge is exceptional
I would recommend this to a friend
Rated 4 out of 5 stars
Noise appliance, check internet for info.
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this refrigerator a year ago, my older one was same brand but was making some weird noises, even when it’s is a good refrigerator and I like how spacious it’s, also the bottom fridge is good. But after few weeks this appliance makes the same noises as my old one. I checked on internet and it looks like is something similar with all refrigerator from this brand. So make sure to get insured or don’t buy this at all.
No, I would not recommend this to a friend
Pros mentioned:
Capacity
Rated 5 out of 5 stars
Insignia
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fridge was very roomy for 18.6 cu ft. Iwaited 3 weeks so i could see how well it worked. No problems! Works great and i got a fantastic deal on it! Bottom freezer is awesome!
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
We're thrilled to hear that you're enjoying your Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator. It's great to know that it has plenty of room, works perfectly, and that you got a fantastic deal on it. We're also glad to hear you love the bottom freezer feature. If you have any questions or need further assistance, feel free to reach out. Patricia | Insignia Support
Rated 4 out of 5 stars
Good fridge upgrade
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Over all very happy with this fridge it really fits our kitchen. It was easy to set up and change the door direction. It cooled to temp in less than 4 hours and was ready to go
I would recommend this to a friend
Rated 5 out of 5 stars
Love my new fridge
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love love this fridge! It is just perfect for our new home
I would recommend this to a friend
Rated 5 out of 5 stars
Nice refrigerator!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nice refrigerator. Very quiet and functional. It's nice having the freezer on the bottom. Overall a very good purchase. I also like the alarm to let you know if the door is open too long. We are very satisfied with this purchase. Looks much better than our old refrigerator.
I would recommend this to a friend
Rated 5 out of 5 stars
Happy Homemaker
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The first refrigerator was delivered with a 6 1/2" scratch on the door so another refrigerator had to be ordered. It was a big job getting all my food out of the refrigerator and freezer 4 times to accommodate this plus 2 times with the plumbers to install the ice maker. Once completed, I love the refrigerator!!!
I would recommend this to a friend
Rated 5 out of 5 stars
Must pay great deal.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolutely love the frig would recommend this one .love the freezer on the bottom waiting on the ice machine that goes with it on back order.lots of space freezer and fridge.
I would recommend this to a friend
Rated 5 out of 5 stars
The perfect refrigerator
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very happy with this refrigerator, perfect size for my kitchen, Attractive looking and first time I have a bottom freezer it’s so convenient, was delivered easily and in perfect running condition, it does not make any noise.
I would recommend this to a friend
Rated 5 out of 5 stars
great fridge!! Great Deal!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
we love the fridge. stainless steel look with a whole bunch of space. it was crazy how similar in size it was from our previous fridge, but way more room. the freezer has tons of room to store whatever you want, same with the fridge, mulitple doors and drawers! great buy!
I would recommend this to a friend
Rated 5 out of 5 stars
Perfect Garage Fridge
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this fridge as a Mother's Day present for myself to use in the garage. Having the refrigerator on top saves my back and there is no wasted space for water dispenser or ice maker for the "beer fridge". Keeps drinks icy cold and has just the right amount of space for extra freezer space.