Customers recognize the exceptional sound quality of the 2.1-Channel Soundbar with Wireless Subwoofer and DTS:Virtual X, describing it as 'top tier' and 'impressive for the price.' Installation is generally considered easy and straightforward. However, some customers have experienced issues with the subwoofer, such as connectivity problems and unusual noises.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 143 reviews
Pros mentioned:
Sound quality
Cons mentioned:
Functionality
Rated 4 out of 5 stars
Good Sound Bar!
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good Sound Bar but limited functionality. It gives you good sound but limited in sound when not hooked into the tv.
I would recommend this to a friend
Pros mentioned:
Easy installation, Sound quality
Rated 5 out of 5 stars
Insignia soundbar and subwoofer
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product! Quick and easy setup; great sound for a great price!
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you, AshleyP, for your fantastic feedback on the Insignia™ 2.1-Channel Soundbar with Wireless Subwoofer! We're thrilled to hear that you found the setup quick and easy, and that you're enjoying the great sound quality at a great price. Your positive experience is important to us, and we appreciate you sharing it. Jeth | Insignia Support.
Rated 5 out of 5 stars
Sounds good audio is good really adds effect
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The sound is amazing I got it plugging in via HDMI cord on tv and it turns on with tv the sub is good u can adjust how much bass there is there’s a night mode it’s nice
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you for your feedback. We are delighted to hear that you are enjoying the sound quality and the convenience of using the HDMI connection. It's great to know that the subwoofer and adjustable bass settings, along with the night mode, are enhancing your experience. Your satisfaction is important to us, and we are pleased to know our product meets your expectations. Keith | Insignia Support
Rated 5 out of 5 stars
Soundbar
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great speaker. Ive had the old version for about 4 years now and finally gave out. This is pretty much the same.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Hi there! Thank you for your feedback! We're glad to hear that you're enjoying the new Insignia™ 2.1-Channel Soundbar with Wireless Subwoofer and DTS:Virtual X. It's great to know that it meets your expectations just like the old version did. If you have any other comments or need assistance, feel free to reach out. Enjoy your new soundbar! |Angelica| Insignia Products|
Rated 5 out of 5 stars
Great Sound!
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very impressed with the sound quality of this unit. Very pleased with product and price.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you for your review, ttitpton! We're thrilled to hear that you're very impressed with the sound quality of the Insignia™ 2.1-Channel Soundbar with Wireless Subwoofer. It's great to know that you're pleased with both the product and the price. Enjoy your enhanced audio experience! Ivy | Insignia Support
Rated 5 out of 5 stars
5☆
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great sound, easy to set up. Makes watcing tv sound like you are in the theater.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you for your review, EvelynD! We're thrilled to hear that you're enjoying the Insignia™ 2.1-Channel Soundbar with Wireless Subwoofer and DTS:Virtual X. It's fantastic that the sound quality and ease of setup are enhancing your TV watching experience to feel like you're in a theater. If you have any further questions or need assistance, feel free to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 5 out of 5 stars
Lovely service
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great service I love Best Buy I will always recommend
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you for your wonderful feedback. We are thrilled to hear that you love our service and that you would always recommend Best Buy. Your satisfaction is our top priority, and we are glad to have met your expectations.
Keith | Insignia Support
Rated 1 out of 5 stars
Faulty/cheap components, setup issues
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this sound bar not expecting anything spectacular, just a basic soundbar to go with our new TV. Bottom line up front, this product is not worth even the sale price. The setup and operation of the soundbar right out of the box was so difficult and glitchy we had to call Geek Squad to come make an attempt at setup (another $100 we could have just used for a better wuality soundbar) hoping we could just get it to work. Jilly from Geek squad (who was fantastic by the way!) struggled for over an hour to get it to work. She was finally able to get it to function, but the subwoofer makes an audible “popping” noise whenever its in use. No amount of adjusting settings could remedy this, she concluded it was just poor wuality equipment. She ended up telling me this soundbar is junk and to return it to Best Buy and purchase something else. DO NOT WASTE YOUR MONEY AND TIME, even at a sale price its not worth rolling the dice that you’ll get anything other than a pile of electronic junk. Very disappointed, now I have to take it back to store to return it. Thankfully the return process seems straight forward.
No, I would not recommend this to a friend
Cons mentioned:
Subwoofer
Rated 1 out of 5 stars
My subwoofer doesn't work
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought my sound bar when i saw that insignia made a new product. I purchased this last week, and the subwoofer doesn't want to connect after the 2nd day. I've been at war with it ever since I've tried reaching out, but no one contacted me
No, I would not recommend this to a friend
Brand response from Insignia Support
Posted .
Hi there! I’m sorry to hear that your Insignia™ 2.1-Channel Soundbar with Wireless Subwoofer is not working as intended. It’s designed to automatically pair with the subwoofer on initial set up. If this is not the case, there are detailed instructions in the manual to assist you in reestablishing the Bluetooth connection. https://files.bbystatic.com/lOwSXimkcs5YsGygDcCbew%3D%3D/Quick%2BSetup%2BGuide
“Manually connecting the subwoofer and soundbar
If your subwoofer does not connect automatically to your soundbar, the subwoofer pairing LED slowly blinks turquoise.
To manually pair them:
1 Make sure that your soundbar is powered on and positioned next to your subwoofer.
2 Press and hold the (source selector) button on your soundbar for three seconds. The soundbar enters pairing mode and its LED blinks turquoise quickly.
3 Press and hold the PAIRING button on the subwoofer for three seconds. The subwoofer enters pairing mode and its LED blinks turquoise quickly.
4 The soundbar and subwoofer should pair automatically. The soundbar's LED lights solid based on the selected source. The subwoofer's LED lights solid turquoise”
Pros mentioned:
Price, Sound quality
Cons mentioned:
Subwoofer
Rated 3 out of 5 stars
Just okay.
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased the insignia soundbar because I also have an insignia tv so I wanted to have a sound bar that’s the same brand. I also liked that it comes with a wireless subwoofer. I’m really torn on whether or not I like the sound bar. Here are some of the cons: 1. It was difficult to setup. Not the physical installation but there are additional required steps within the tv’s audio setting if you are using a fiber optic cable. That is not included in the instructions. I googled the error I was encountering that how I found out how to fix it. 2. The subwoofer does not work. 3. I have a soundbar mount that attaches to my tv and the soundbar would attach to the mount however this soundbar does not allow for that you can only mount it to the wall. 4. The size of the soundbar is very big, specifically the width. 5. It does not fully power down. I turn it off using the remote however within 30 mins later it’s back on. I do wonder if that’s an issue with the Tv because my led lights that are plugged into my insignia tv does the same thing. It turns itself back on, it could be because smart TVs install update etc and I guess are never truly “off”. Nonetheless it’s annoying that it stays on all the time. The pros: 1. The sound quality is really good; is installed in my living room (I have a small living room) and it delivers a good sound 2. The price. 3. Small thin remote is easy to use.
I would recommend this to a friend
Pros mentioned:
Easy installation, Price, Sound quality
Rated 5 out of 5 stars
Great sound quality
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very happy with this soundbar. Great price, easy to set up and sync with all devices, and amazing sound quality. Would recomend!
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
We're delighted to hear that you're very happy with your Insignia™ 2.1-Channel Soundbar with Wireless Subwoofer and DTS:Virtual X. It's wonderful to know that you found it to be a great price, easy to set up, and that it delivers amazing sound quality. Your recommendation means a lot to us. Patricia | Insignia Support
Pros mentioned:
Easy installation, Sound quality
Rated 5 out of 5 stars
Great sound at a good price.
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good for the price. Installation was as simple as possible. (It's never fun to try to plug stuff into the back of a TV.) The wireless subwoofer connected automatically. For my ears it has great sound. I can feel the thump of the sub. Made me feel like I was at the football game. You do have to change the audio setting on your TV to switch it to the new speakers. Not difficult, but be aware.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you for your feedback. We are pleased to hear that you find the TV to be a great value for the price and that the installation process was straightforward. It's wonderful to know that the wireless subwoofer connected automatically and that the sound quality enhances your viewing experience, making you feel like you're at the football game. We appreciate your note about changing the audio settings on the TV. Your satisfaction is very important to us. Keith | Insignia Support
Pros mentioned:
Sound quality
Cons mentioned:
Subwoofer
Rated 4 out of 5 stars
Subwoofer
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I must say, it has great sound quality. The subwoofer definitely has nice bass, but mine makes weird “clicking” sound if its on and im not playing anything. To make it stop, i have to either mute the system or shut it off completely. Makes me think it’s defective and might go out at some time soon.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you for sharing your experience. It's great to hear that you're enjoying the sound quality and bass of the subwoofer. However, the clicking sound when it's not in use does sound concerning. It might be a defect, and it's understandable to worry about it potentially failing. If you haven't already, you might want to reach out to customer support for assistance or consider getting it checked out. If there's anything else we can help with, please let us know!
Keith | Insignia Support
Pros mentioned:
Sound quality
Cons mentioned:
Subwoofer
Rated 4 out of 5 stars
Best Value for Your Money!
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently had the pleasure of trying out the no-frills Insignia sound bar, and I was pleasantly surprised by its performance. The sound quality was impressive, with clear audio and a subwoofer that delivered robust bass. However, I encountered some difficulty when attempting to connect the wireless subwoofer, as the instructions provided were not very clear. Fortunately, I was able to find helpful guidance through a quick online search on Google.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you for sharing your detailed experience, cmc041! We're thrilled to hear that you were impressed with the sound quality and robust bass of the Insignia™ 2.1-Channel Soundbar with Wireless Subwoofer. We appreciate your feedback regarding the clarity of the instructions for connecting the subwoofer. It's great to know that you found the guidance you needed online. Your insights are valuable and help us improve our products and user manuals. Enjoy your soundbar and thank you for choosing Insignia™! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-2-1-channel-soundbar-with-wireless-subwoofer-black/6544290.p?skuId=6544290
Pros mentioned:
Sound quality
Cons mentioned:
Not wall mountable
Rated 5 out of 5 stars
Bought as a fix
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Product works fine. Could not mount on tv as it was already on the wall. It is sitting on a cabinet and is fine there. Sound is good and the subwoofer adds the extra punch. Just wanted to mention, the tv speakers are questionable, as I was hearing bass noise that was irritating. Hence the purchase of the sound bar.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you for sharing your experience with the Insignia™ 2.1-Channel Soundbar with Wireless Subwoofer. We're glad to hear that the product is working well for you and that you are satisfied with the sound quality it provides, especially with the addition of the subwoofer.
We appreciate your feedback regarding the mounting limitations and the TV speakers. It's always beneficial for us to understand how our products integrate into your setup, and your insights may help others in similar situations.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's a nice sound system. I expected a bit more options and capabilities but for $150 I am getting a good sound quality.
I would recommend this to a friend
Pros mentioned:
Easy installation, Sound quality
Rated 5 out of 5 stars
Easy install and good sound
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Sound Bar helped boost the sound of our new tv its easy to install and has multiple ways to connect it to your device and the price is great . Good sound for a small sized room.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
My comments as a 70 year-old with good hearing.
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m 70 years old and still have good hearing but to listen to music on YouTube and watching sports on my TV I wanna have better quality sound and a subwoofer so I purchased a sound bar with a subwoofer from Best Buy. I love it. I didn’t mount mine on the wall although it came with the hardware to do that. I just put it on the TV stand. I’m happy with the quality of the sound compared to my TV; although I wasn’t unhappy with the TV sound, but I’m much more happy with the sound bar and subwoofer. I wish I had got it years ago.
I would recommend this to a friend
Cons mentioned:
Display, Remote control, Subwoofer
Rated 2 out of 5 stars
Remote and TV do not play nice
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
May return, not happy with sound bar. Remote does not play nice with TV. Sound bar does not have any on screen display so you know what is going on. Not convinced the sun woffer is working
No, I would not recommend this to a friend
Pros mentioned:
Sound quality
Cons mentioned:
Subwoofer
Rated 3 out of 5 stars
Good, but the sub pops sometimes
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The sound quality is very nice for somthing at this price range. Would be 5 star if not for the popping sub.
At certain sound-levels, the sub sounds a bit "poppy" and will pop when being turned off or on, but i have seen no lose of quality due to the popping.