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Customer Ratings & Reviews

Your price for this item is $679.99
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The comparable value price is $1,699.99

Customer reviews

Rating 3.9 out of 5 stars with 239 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers express satisfaction with the spaciousness, affordability, size, design, and storage of the 20.9 Cu. Ft. French Door Counter-Depth Refrigerator. Many customers appreciate its large capacity, value for money, and sleek appearance. However, some customers have encountered issues with the ice maker and cooling system, and a few find the lack of handles inconvenient.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 239 reviews
  • Rated 4 out of 5 stars

    Good refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator , color and easy manual and conection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice refrigerator for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wide shelf space perfect for sheet cakes and party platters

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No buy this

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy insignia product the quality poor and back the refrigerator no good work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad compressor....never worked!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as open box item, I was told all open box items are tested to make sure they are in working condition otherwise they will not be sold. The refrigerator was delivered and never worked! Plugged it in and noticed it was not cooling, placed a bottle of water in freezer and it never froze, even though it signals that the temperature was correctly set. Then noticed I did not hear any motor or fans running. Called Insignia to schedule a repair person to look at it and the soonest anyone could make it out was a week later. Honestly glad that someone else in the home has a fridge and I was able to store food in it. The repair person said the compressor not functioning and they couldn't fix it. How did they miss or overlook that before putting it up for sale? And this looked to be a display item so technically new never used which also makes no sense as to why the compressor of new refrigerator is no good. Now I have to deal with the back and forth of exchange or return not to mention the inconvenience of being left without a fridge.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t buy!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good! Wish I had chosen a different refrigerator. Makes noise and motor is loud! Do not recommend!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits perfect in my kitchen! I was looking for an upgrade and came across this one. It's a great price and i like the stainless steel look.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Love the design, but failed after two days!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of this fridge! Called for repair and had multiple service appointments cancelled with over 10 hours logged with Best Buy support. Turns out they have no one in the Madison, WI area to service it. I really like the fridge and would just like it repaired or exchanged(out of stock currently) but we may be forced to find a different unit after bad support for Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I love the it. I would recommend it this..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Lighting inside is great. Freezer is strong and super cold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a rental property and was pleasantly surprised on the hidden gems and features. Love the ice bucket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works nicely

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More interior room than my counter depth Maytag. Ice cubes are a nice triangular shape (good for mixed drinks). LED lighting is cool. No door handles to pull off and replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace a counter depth refrigerator in a hurry for a good tenant. My tenant is very pleased and Best Buy did a great job on delivery and installation quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Not sure it is a good brand for appliances

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance is well as long as one little thing does not go wrong. My example is the product was pulled out from against the wall and cleaned I messed with a small card just lifting it and it caused damage.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stainless really is easy to clean off the fingerprints..good purchase for the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. Very clean, simplistic appearance without the door handles and no in-door water & ice levers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great frig

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked everywhere for a refrigerator in this price range and nothing compared to it. Such great looks and quality. My kitchen looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. Recommend for townhouses, apartments and rentals.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not too impressed

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    odd and very small --- didn't seem like a very good buy for the price -- am planning on returning it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee was patient and understanding of my needs. He took into an account of size and price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. It fits in well with our kitchen.

    I would recommend this to a friend