Customer Ratings & Reviews
- Model:
- NS-RFD21CISS0
- SKU:
- 6364256
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Design
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the spaciousness, affordability, size, design, and storage of the 20.9 Cu. Ft. French Door Counter-Depth Refrigerator. Many customers appreciate its large capacity, value for money, and sleek appearance. However, some customers have encountered issues with the ice maker and cooling system, and a few find the lack of handles inconvenient.
This summary was generated by AI based on customer reviews.
Doesn't get cold enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator looks good ..but the inside does not get very cold at all ..we have it set to lowest temp and it's barely cool when you take a sip of drink ...
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi DylanT,
Thank you for the review. We do apologize if the product did not work. For us to fix the issue please give us a call at 877-467-4289.
Insignia Support,
Renee
Freezer frosts over and Ice maker stopped working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While it’s a nice size fridge and I like that it has both a water dispenser and ice maker, the freezer always frosted over. The ice maker stopped working after only a couple weeks. We are returning it and replacing it with a new fridge.
No, I would not recommend this to a friendgreat frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wonderful refrigerator, With the french doors it seems to have alot of refrigerator space,
I would recommend this to a friendGreat fridge and freezer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge and freezer! Def would buy again and would recommend the warranty!
I would recommend this to a friendTerrible fridge and customer service
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible - bought in April of 2022 and it does not cool properly. Geek Squad and Best Buy have done nothing but give me the run around to fix the fridge.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RuthF,
Thanks for taking the time and effort to leave a review with our Insignia™ - 20.9 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless steel. We do apologize for this disappointing experience that you had with your product and we will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Great Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge at an amazing price! Mine broke down and Best Buy had us set up in a week
I would recommend this to a friendGreat Appliance!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really loving the appliances! I would recommend to anyone !
I would recommend this to a friendRefrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you so much for the refrigerator. It’s above and beyond!
I would recommend this to a friendFaulty to the Tee!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice price but faulty to the tee. The problem started with the ice maker then it stop keeping food cold. Never buy this product. When I called they say it cannot be repaired. Really???
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Thanks for sharing a comment about your refrigerator. We are sorry to read about the bad experience you are having with you refrigerator, but we would like to assist you, so please contact us by clicking the link below to review your case. https://www.insigniaproducts.com/contact-us Marcos O. - | Insignia Support |
Great Delivery Experience
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was top-notch, guys were very professional
I would recommend this to a friendLooks good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice.cold lights every thing up fresh food always
I would recommend this to a friendGreat oroduct
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is exactly as ordered - received on time too
I would recommend this to a friendWorst Fridge ever
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give this refrigerator ZERO stars I would. The fridge doors DO NOT close properly. Best Buy came out and supposedly fixed it, but they are back to not closing correctly. The ice maker in the freezer falls off at the drop of a hat and is a waste of space. Not a lot of room in the fridge. This fridge is a huge waste of money, an absolute piece of junk. Run as far and fast from it as you can.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 20.9 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless steel, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
www.insigniaproducts.com/support
Fridge wouldn't cool properly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this refrigerator and 5 weeks later it wouldn't cool below 46 degrees Fahrenheit.
No, I would not recommend this to a friendPoor choice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator does not cool enough installation crew did awful job
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Richard,
Please accept my apologies on the behalf of Insignia SUpoort for the inconvenience caused. That can certainly be frustrating. If there is anything else that we can do to help you, please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
http://www.insigniaproducts.com/
Does not cool correctly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New refrigerator has never cooled below 45 degrees
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for writing a review for our Insignia™ - 20.9 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless steel, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
do not recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.too many problems as it is new on the market. returned and purchases an LG
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
This Fridge Is Useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We Bought It Brand New and In Two Days ....It Broke Down.... Here We Are Depending on Good Products Sold But No!!! We Had Over $200.00 Of Meat And Other Foods Spoil On Us.....And They Didn't Bother To Provide A Voucher For The Food That Spoiled...
No, I would not recommend this to a friendinsignia refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this product is a terrible refrigerator … i would NEVER buy this product again, and i would NOT ever recommend this to anyone
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the French Door Refrigerator. I am sorry to read that you are having issues with the unit. Kindly contact us to be able to check further to your case.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Just over a month old and stopped working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered on June 10th and stopped working on July 15th! Lost a lot of food in both the fridge and freezer. Beyond disappointed. Hopefully when I call to obtain warranty service we can get it fixed, replaced or just get a new fridge.
No, I would not recommend this to a friend