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Customer Ratings & Reviews

Your price for this item is $679.99
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The comparable value price is $1,699.99

Customer reviews

Rating 3.9 out of 5 stars with 239 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers express satisfaction with the spaciousness, affordability, size, design, and storage of the 20.9 Cu. Ft. French Door Counter-Depth Refrigerator. Many customers appreciate its large capacity, value for money, and sleek appearance. However, some customers have encountered issues with the ice maker and cooling system, and a few find the lack of handles inconvenient.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 239 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly, holds a lot. Room for everything. Freezer is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge for the money. Plenty of space & great quality

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Amazing Refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved it! is wide and everything is easy to reach. loved the bottom freezer , has so much space

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Insignia Appliances

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a few months later the fridge stopped cooling. No parts available for a repair, several techs tried to repair without success. Fortunately, I was able to exchange but the whole process is a nightmare, multiple calls, getting transferred from one rep to another and getting bounced around to end in a department where no agents are available and my call was disconnected. In Texas, being without a refrigerator in a Summer is not good. This has been the worst purchase I ever made. INSIGNIA is off my list for appliances options.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Aloa,

      Thank you for taking the time to review our Insignia™ - 20.9 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel , I understand how exciting a new purchase can be and how upsetting it is when things don't work as expected, that's why I would kindly ask you to contact us if you ever encounter another issue with your appliance, we'll be more than happy to provide any needed assistance.


      Insignia Support
      Shella
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Working great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I like the refrigerator and have no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this frig. Sleek. Tepells fingerprints n energy efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best item in the market for the purchase price. Yo

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best item in the market for the purchase price. You need to get one for yourself.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    French door refrigerator

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first fridge we bought had an issue with the fan, and part couldn't be ordered. So we had to pick out another one. We chose a single door with bottom freezer. We like ie so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the quality. Highly recommended...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for the price. Delivered as scheduled.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased over internet - excellent service and extremely prompt delivery with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge we love it and best of all great price .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it, great product. Exactly what was needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    French Door

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loveeeeeeeee my new fridge!!!!! Definetly a go buy!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent fridge, fit perfectly in my small kitchen love the counter depth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice. Keeps things cold. Good value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Excellent French door frig

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this drug / freezer - sleek counter depth - wide French doors

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues so far, this is a good quality French Door Counter-Depth

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Frig

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ilovethat the water dispencer is in the inside an lots of space in freezer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is so spacious and perfectly fit into our apartment!

    I would recommend this to a friend