Customer Ratings & Reviews
- Model:
- NS-MWC20W1CMG
- SKU:
- 6466595
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the quality and durability of the 20 W USB-C Wall Charger with 6' Lightning Cable, noting its long lifespan and reliable performance. The USB-C port and compatibility with various Apple devices, including iPhones and iPads, are also frequently praised. Many appreciate its portability, making it ideal for travel. There were no significant negative comments reported.
This summary was generated by AI based on customer reviews.
Slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super slow and not what was expected for the proce pf the charger.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 20 W USB-C Wall Charger with 6' Lightning Cable. I understand how exciting a new purchase can be and how upsetting it is super slow, that's why I would kindly ask you to contact us if you ever encounter another issue with your appliance, we'll be more than happy to provide any needed assistance.
Insignia Support
Irene
www.insigniaproducts.com/support
cheap garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worse charger ever broke in less than 3 days i bought this thinking i was getting something good for a good price but of course its cheap garbage priced high.
No, I would not recommend this to a friendGarbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These charger are complete garbage. BB will not warranty them. I purchased 2 of them 1st one worked 3 times and 2nd one worked 1 time. Both fell apart. BB said they have 15 day return. Customer service was very unhelpful.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you so much for writing a review for our Insignia 20 W USB-C Wall Charger with 6' Lightning Cable - White, we truly appreciate your feedback and I personally would like to apologize for the experience that you're going through, I know it can be really frustrating, however I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below.
Insignia Support
Louise
www.insigniaproducts.com/support
Poor Construction
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had it for about a month and the lighting prong snapped off in my phone. I only bought this to replace my original charger because I lost it. The cable doesn't connect through usb either
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Krabbe,
Thanks for taking the time and effort to leave a review our Insignia™ - 20 W USB-C Wall Charger with 6' Lightning Cable - White. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Horrible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely horrible. I bought 2 of these as gifts, for 2 different people and they both, yes BOTH cords broke within a week!! I was so embarrassed! Do not buy!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 20 W USB-C Wall Charger with 6' Lightning Cable - White, I understand how upsetting it is when things don't work as expected, that's why I would kindly ask you to contact us if you ever encounter another issue with your product, we'll be more than happy to provide any needed assistance.
Insignia Support
Angela
www.insigniaproducts.com/support
COMPLETELY DISSAPOINTED!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE TIP OF THE CORD BROKE W/IN A WEEK! BEST BUY REFUSED TO REFUND OR EXCHANGE!!! LAST TIME I'LL BUY ANYTHING AT BEST BUY. HORRIBLE ATTITUDE TOWARDS STANDING BEHIND THEIR MERCHANDISE!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 20 W USB-C Wall Charger with 6' Lightning Cable! We know how frustrating is that your unit stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Not recommended
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately after using for a day it was not charging well. It’s as if when the cable was folded a certain way the charging then became faulty. Do not recommend it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Lm15,
Thank you for your review. I'm sorry to hear that you had a frustrating experience, but I really appreciate you bringing this issue to my attention. your feedback will be greatly appreciated. Just visit our website at www.insigniaproducts.com/support.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
Disappointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two. One cable broke and one shorted out within two months. Best Buy has always been really good though about returns and I was able to replace them.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for writing a review with our Insignia™ - 20 W USB-C Wall Charger with 6' Lightning Cable - White. We understand that you have issues with the unit. It is not our intention that the unit stop working in short period of time. We would like to hear more, please contact our customer support team for further assistance.
Gem
Insignia Products
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very surprised at how poorly this cable was made. I usually look for best buy brands for quality, but this cable fell apart in less than a month.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 0 W USB-C Wall Charger with 6' Lightning Cable! We know how disappointing is that the cable fell apart for less than a month. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Charging cord
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was good, however the actual cord is junk. Less than 2 days and the end already broke off, as other reviews have mentioned.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 20 W USB-C Wall Charger with 6' Lightning Cable! We understand that you're having issues with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Wall charger doesn’t work after a month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cable is fine but the wall charger lasted barely a month and now no longer works and I can’t return it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi DSquared,
Thanks for taking the time and effort to leave a review with our Insignia™ - 20 W USB-C Wall Charger with 6' Lightning Cable - White. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Cell Phone Charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone charger was able to charge my phone a couple of days before it no longer worked.
No, I would not recommend this to a friendWished it lasted longer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it at first. Then, it broke. Didn’t last me long. Only 3 months.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Nancy,
Thank you for taking the time to review our Insignia™ - 20 W USB-C Wall Charger with 6' Lightning Cable. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, however I'd like you to contact our support team for further assistance at at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Cheap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can see why that were on sale the end broke off Less little over 15 days. Would not buy another
No, I would not recommend this to a friend20w usb-c wall charger with 6’ lightning cable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 wks after purchase the end of cord came off & was stuck in my phone! Not Happy!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Brokenusbccable
Thanks for taking the time and effort to leave a review our Insignia™ - 20 W USB-C Wall Charger with 6' Lightning Cable - White. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Garbage
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 3 months waste of money very dissapointed
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Stormy,
We are sorry for disappointing you with this product. Please know that your feedback is helpful so we can improve the quality of our product.
Insignia Support
Lea
https://www.insigniaproducts.com/
USB wall charger
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great and then broke off in my phone after two months!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there. Thank you for leaving a review on Insignia™ - 20 W USB-C Wall Charger with 6' Lightning Cable - White. I understand that you are upset with the unit that has stopped working. Kindly contact us to further assist you.
Mary I Insignia Products Customer Support
Not worth it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this about a week ago and it all ready broke.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Karla,
We appreciate your feedback, it helps us to improve the quality of our product.
Insignia Support
Lea
https://www.insigniaproducts.com/
Great price, but horrible build quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two of these recently and both had the lightning tip break off within three days. I have yet to take them back due to a hectic work schedule but I will be returning them asap. The price was right but apparently you get what you pay for with these.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello There,
Thank you very much for taking the time to review our Insignia - 20 W USB-C Wall Charger with 6' Lightning Cable - White. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
broke quick
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.stopped working after two weeks for no reason. was working fine
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for the review. I do apologize if it did not work. For us to fix the issue please give us a call at 888-237-8289.
Insignia Support,
Renee